Very prompt! Also reasonable cost. Request to completed installation was about 4 hours !read more

Premium Glass Service responded to my project immediately and installed my car windshield the same…read moreday. The window quote was an excellent value for my money. I highly recommend Premium Glass Service for your next car windows repair project!

If you ever need any auto glass service, these are your guys! I called less than 24 hours ago, and…read morethey already came to my work, replaced my windshield, and the tech was nice enough to install the new wiper blades (I tipped him, of course), but I am very impressed. The price point was very reasonable, and the customer service was outstanding! Definitely saving their number! Thank you!

You have ample choices for glass repair and replacement in Portland, most only do one or the other…read more Some I called were three days out, these guys were able to come over within two hours! The installers were cool and relatively fast, they cleaned up nice. Price points were in-line with others. Communicating with the dispatcher was a bit easier than with their competitors.

Chris was the first to call, the best prices, most flexible, and incredibly communicative…read more I would recommend this business to ANYONE who needs their windshield repaired as quick and easy as possible! Deluxe Auto NW genuinely offered competitively low costs at significant ease. I feel bad because I sent Chris through the wringer when it came to scheduling, but I am thrilled that we were able to meet at the most convenient spot at the most convenient time & it was all so fast! 10/10 absolutely no notes. I will keep this company and number on hand if this (& I hope it doesn't) happen again! Thank you, Chris!

Got back to me quickly, and completed the job quickly. Repaired both my cars in less than 20…read moreminutes. Drove to my house, so it made it easy process. Will use them again in the future

The entire experience was great. I needed my home window glass replaced. Spoke with Randy who was…read morevery professional and came quickly for a quote. Then Michael and Tanner were great with the installation . I would highly recommend them.

I cannot say enough about the team at Speedy Glass! They are the absolute best team, quick and with…read morea high attention to detail. When I got a second window bashed out of my car I went right back to this team and they even completed my window repair the same day! I was shocked in the BEST WAY POSSIBLE.All of the team (installers, reception, management) could not have been more friendly and wonderful. I cannot recommend them enough!

Because my Toyota is 20 years old, Safelite told me they could not get an OEM replacement, and they…read morewould not install a used one. Gene and Brad conferenced me on the call they made to Safelite, who ironically handle all of the window claims for Liberty Mutual, and got approval to replace my window. They ordered a new one from Toyota, but it arrived broken and Toyota said it was literally the last one they had, so Collision found a used one locally and Frank installed it in my driveway the next day. I can't say enough good things about my experience with Collision!

I got there an hour early and they told me they could start on my windshield after they completed…read morework on the next car to be finished. They have a comfortable place to wait, with good furniture and large TV. When I told them I'd rather head out for coffee, they immediately gave me directions. They finished the work in less time than the window they originally gave me. And they asked me if I'd like to have the report they prepared for my insurer explained to me. Altogether cheat experience. They've got a customer orientation down to T.

I had a terrible experience with this company…read more I called to get a quote on a windshield seal leak for my '16 Outback. They quoted me $120 for labor if they could repair it without removing the windshield, and $250 if they needed to remove it. They asked if the windshield had been replaced, but I bought the car used so I wasn't sure. They said factory glass is less likely to break during removal. The address associated with the business on Yelp is only 4 blocks from my house. After they took my info, I confirmed the drop-off time, which is when they said they would come to me. I said I didn't mind bringing it to the shop because it was so close. They said they recently relocated and asked which address I saw on the site. I told them the cross streets and they confirmed it was the correct address. So the next day, I bring my car in, only to be met with confusion by the business owners. They said they contract with Alpha for auto glass work, but are not associated with them otherwise, and were not notified about my appt. I explained the situation and they took my keys. A few hours later I get a call from Alpha saying my leak is fixed and the car is ready to be picked up. I asked what I owed them. He said $220. I had a meeting I needed to attend to in that moment, so I said I would call him back. After my meeting, I reached back out and asked if they needed to remove the windshield. He said no. So I reiterated the quote I received from his associate the day before, and suddenly the price was now $120. I walked to the shop to retrieve my car, payed the business owner, and got in my car to leave. I examined the area that needed repair, and the corresponding leak, only to find it was still leaking and the windshield seal stripping was still pulled away from the windshield. I went back in and told the business owners what I discovered. They immediately refunded my payment and I showed them the leak just to verify my claim. They were very kind and apologetic, and ensured they would cease contracting with Alpha immediately. So now I'm in limbo, with mold growing in my car, after three weeks away from home, and returning to discover the issue. Nothing is resolved and I'm feeling very discouraged. In short, I do not trust or recommend this company. Not only did they not do the repair, they tried to charge me for labor that they didn't do. Hard pass. Find a different auto glass company for your repair needs!

These guys are incredible! I called on a Saturday and they were at my house on Monday replacing the…read morewindshield. I called multiple places for quotes and they were the most reasonable. They were also the soonest available to get it fixed. Total time from start to end of install was about 30 minutes and I was given a lifetime warranty! What is there not to like!?

This is the place to go if you want quality work at a lower price…read more These guys beat Safelite by half and I got the best service. I called and had my vehicle in the next hour and back to me in about an hour and a half. Dr. Glassman is the place!!!!!!!!!!!

We had our rear windshield smashed while we were passing through Portland. It was a Sunday and…read moreplaces like Safelite and other spots wouldn't be able to fix it until Tuesday or Monday at the earliest and we needed to get to our next destination the next day. We called this place and they immediately took our car in. They had to order the window but said it could be done by Monday at 9am, maybe earlier. They ended up not being able to finish until Monday at noon but at least they got it done for a reasonable price and the work looked pretty good (it's held up so far!). They seem pretty busy so I don't know if they're the fastest shop if this was during the week. But they were very nice and I really appreciated having a place take care of things on a weekend. Maybe a slightly overpromise and slight underdeliver but all in all would come back here if we needed service.

The minute I walked in the door everyone from the Counter person, Judy Wood and Mr. Wood Sr, was…read morefriendly and welcoming. The technicians Alan and Javier immediately got started replacing the windshield and it wasn't too much longer they were finished. My car looked great. I asked if they could change out windshield wipers and they said yes. Ten minutes later they were done and I was ready to check out and pay. I got in my car, started it up and multiple warning lights were on so I brought the car back to the shop. Alan brought the car back into the garage and hooked up diagnostics which told him my battery was only putting out 8 volts (it was a 6-7 year old battery!). The owner, Mt. Wood Sr. stood up at his desk and said that he would happy to drive over to the NAPA store and pick up the battery. He came back with the battery and Alan and Javier installed it for me In what seemed like minutes! I drove away with my car working great! Every single person at Glass Doctor was so kind and helpful and willing to do whatever it took to get my car fixed and in working order! The best experience I've ever had! I would recommend everyone to use this business This is what businesses were like in the old days - I felt like I had known these people for years and I trusted them immediately! I hesitated to use this business because I lived in the SE Woodstock area of town and they were way over in Beaverton - because of their 5 star ratings I decided I'd try them and boy was I glad I did!!! And it only took me 24 minutes to get there in 9am traffic ! Thank you Glass Doctor for such wonderful service and friendly attitude!!! I'll definitely be back! Janis

I dropped off my 2017 Chevy Tahoe Premier before my appointment, and Judy went above and beyond to…read morehelp with my transportation needs, even accommodating me and my one-year-old. Whether it was arranging rides with her drivers or letting us stay in the waiting room, she made the whole experience much easier. I had my front windshield replaced, and the entire process was incredibly easy. Judy helped guide me through my State Farm insurance claim and was kind, helpful, and professional every step of the way. They did an amazing job on the window replacement, and their prices were very reasonable. I highly recommend this family-owned business. Thank you so much, Judy!

We had a great experience with Kaizen Autoglass. We needed a windshield replacement after a rock…read morestrike left a large crack in our windshield. They came to our home to work on the car which was very convenient. They were super detail oriented and spent a lot of time cleaning up and removing the previous glass and adhesive before installing the replacement. After the new glass was in, they completed the ADAS recalibration and sent the official report to us via email. The new windshield looks immaculate and you cannot tell that it had ever been replaced. Danny and John were extremely pleasant, easy to talk to, and knowledgeable. We really enjoyed discussing cars, windshield repairs, and all the complexities involved with their specialty. We would certainly use their services again.

Needed a windshield replacement for my wife's 4runner. John and Danny quoted me over the phone with…read morethe best pricing in the area and same day service which is a plus. They came right on time. Installed the windshield and it came out perfect. I couldn't be more happy with their quality of work and service! I would definitely recommend everyone to check them out.

I called early this am and you called right back but couldn't do the chip repair until tomorrow. I…read morewas flying out today so you recommended I could take it to another competitor. I don't know many companies that would do that for a potential customer. I will be recommending you to all my family and friends in the Portland area. A+++ stand up company. Thank you again Dann

I called yesterday because I needed a new windshield. Within less than 24 hours they came to my…read morework and installed a new one! Fast, Great Service, and would definitely recommend!