They're knowledgeable and friendly , fair prices expert work done on time , they've been in town…read morefor many years

I have taken my car to Gary Prow ever since I started coming up to northern Michigan. I first went…read morethere about eight years ago for a couple of relatively small issues. Since then I've gone back 8 to 12 additional times with numerous vehicles for any number of different kinds of repairs, and Gary and his team of professionals have always completed the job very quickly and very professionally and very competitively priced. I continue to trust my automobiles care to Gary and his team. And I have no reservation recommending that everybody else does the same. They are very trustworthy and very prompt and very reliable.

Had a mechanic help me replace the entire front suspension on my truck. Pollards checked the work…read moreand did the alignment and a reasonable price. Also, mounted/balanced 4 new tires for a great price. Called the day before and got in the next. Amazing work and great pricing.

Our car broke down in the area and Carl and Andrew took care of us like we were family. They not…read moreonly fixed the issue, but went above and beyond by helping us find a place to stay, cared for us, etc. They are very knowledgeable in their practice as well as kind and honest people. We wish we were from the area and they could be our local car shop. Would HIGHLY HIGHLY recommend!

Benny's came through for us when other shops couldn't get the tires we wanted for our GX470 and…read moreMercedes E320. Ron did a great job of handling our request, and sourced the Bridgestone tires within a day. Everything was handled smoothly and efficiently at a very fair price.

A huge shout out to the crew at Benny's. I blew a tire on a semi trailer 3 miles from their shop…read moreand they had the tire I needed. Had me back on the road with 45 minutes. Customer Service alive and well in Rogers City. On behalf of Big Rapids Towing, we thank you for great customer service!

I needed summer tires due to only having snows right now. I thought I'd park, grab some lunch next…read moredoor at Mim's, then make my purchase. As soon as I got out of my car an employee came out and yelled at me that I couldn't park in their lot. Guess I'm not buying tires here!

This used to be my go to Tire store. After my experience with the lady at the front counter being…read moreso rude and then the owner not accommodating me they are no longer my store. I had a 2 o'clock appointment to rotate my tires and I got there 15 minutes early. The mechanic had my tires rotated and was finished by 2 o'clock, which was great, but I brought a friend with me to introduce a new customer who needed a tire repair from a nail. They refused to repair the tire since it was not scheduled. I asked since my appointment was at 2 o'clock and it was now 2 o'clock and my car was finished and they were ahead of schedule, Couldn't they work him in? The answer was no.

We hit a deer while traveling from Tennessee to make final arrangements for my daughter that passed…read moreaway on December 27th. Our car was driveable but we were not sure it could be driven back to Tennessee. We took it to Wiiliam's auto shop and they were amazing. They fastened some loose pieces and checked it over thoroughly for a very reasonable price. We made it safely back to Tennessee and our car is now at our area body shop.

While on vacation with my family our van broke down. After calling many places in the area no one…read morecould help us with our a 3 day wait. I told Craig my predicament and he went above and by to get us back on the road. Not only was the service great , the price was also very reasonable. Thanks Williams Auto service center.

We were stranded and they were able to get us in and on our way. We were not forced to pay for an…read moreadditional night in the hotel because of their timeliness.

Terrible terrible terrible. Had an appointment to get my tires rotated and balanced. Showed up 15…read moreminutes early. Took them 2:45 to do a half hour job and that was with an appointment! This was after it took 3:30 to get them installed with an appointment a few months ago. If you value your time at all buy a a local shop. Sure you will spend a few dollars more but I've already given these people over 6 hours of my life and I've only now gotten my first rotation. The math is simple by the time I'm ready for new tires I will get 3 more rotations. That is two full days of work. You do the math.

So thankful for this spot! Our car battery died while on a road trip and we frantically looked for…read morea place to help. Bill's Standard Auto Repair was already closed, but we parked in the lot, dropped our keys into the key drop-off box with a note, and then called the next morning. They told us that they could fix it by the end of the day and they did. They called us when it was finished and it worked like a charm. The cost was better than we were anticipating too. They're located next to an auto parts shop, so they're able to get pieces pretty quickly too. They were really nice in person and are only a few minutes outside of downtown Petoskey. I'd definitely recommend them!

I called bill's in a panic as something was hanging from my car and we are only on day 8 of a 25…read moreday driving trip. He saw me the next morning and fixed my car in 5 minutes!! He tried to not charge ( I insisted to pay) - great service and super friendly! Thank you bill!!

The shop seems a little bit busy, but because of Ryan and his expert customer care he was obviously…read moreworking as quickly as he could. I just needed my tires checked for air because my light came on in the car. I got the service that was requested I received further information about the tire pressures. There was no charge and this place has wonderful service and excellent personnel like Ryan. What a nice guy. Thank you.

Royal Tire has served me and my family well for the last 10-12 years. They are honest,…read moreaccommodating, and good at what they do. They don't just do tires and brakes - we've had their help for a variety of car troubles. Eric is the type of owner who still answers the phone and is in the shop almost every day. He'll tell you when something's beyond his scope instead of getting every last cent out of you. They have a very normal policy for a non-franchise, locally owned business, of not installing brand new tires that are purchased elsewhere. They are happy to install used tires, but as one would expect, are not going to enable someone buying tires at a discount place and then using their services. This is posted on a sign on their door and their staff is upfront about it as well. If other reviewers were told this on a phone call, it sounds like Royal was as upfront as they could be. Certainly nothing deserving a one-star review. I trust them with anything, and took the time to update my review because that other review guy ticked me off with his pettiness, lol.