My springerdoodle always comes out of here looking and smelling her best. The groomers always…read morelisten carefully if there are any changes I want. I wouldn't say she runs up to them when we go, but that's her just being shy. She's a good girl every time we go. Which reminds me... time to make an appointment!

Took my dog here for years and then something changed. I always asked how he did and was told fine…read more Then I'm suddenly told that unless my dog gets groomed every 4 weeks, she can't fit him in her schedule because she's not bonding with him. My dog doesn't need to be groomed every 4 weeks. Then I'm told he doesn't like his feet touched or the hairdryer. Then why was I told he did fine all that time? I noticed that they started getting more dogs being shoved into the schedule. That last appointment when I picked up my little guy she was gruff with him in how she was speaking to him. My dog came home traumatized, stressed out and depressed. Needless to say we found a new groomer that my dog loves. I've never seen my dog leave a groomer so happy and calm. Four months after we left the old groomer I decided to leave a bad but honest review about what happened because we were heartbroken that he was traumatized. I suddenly get a call on my home and cell phone leaving a message that she cares about animals and takes her job seriously and that I was unfair and mean in my review. Not an apology that my dog was traumatized or I was treated rudely, but demanding that I remove my review. Then tell me to call her or come to the store and get a refund. I've never seen a groomer who cares so much that they only reach out after an honest but less than stellar review and demand it be removed . I was even blamed for her actions. PS the new groomer said she didn't have any problems grooming him at all. Wow

Such a welcoming place! Even before you walk in. As you pull into the parking lot, there's a red…read moreFrenchie statue that instantly makes you smile. I brought my dog in for grooming and couldn't be happier. Since it was the holiday season, they added little Christmas bow ornaments to her fur, absolutely adorable. The grooming itself was excellent. The staff is friendly and courteous, which I always appreciate, and it's good to know they also offer boarding if needed. Prices are reasonable too. Definitely a great spot for your pup.

Everyone that works here are so nice Great service i…read morewouldn't leave my dogs Sandy and danny any where else. so clean

My dog got out of the shop and was running in the street! The owner didn't even know she got out!!…read moreHe didn't even at least apologize...weirdo. Don't use them if you love your dog!

Came here for the first time, and will be a returning customer. They did an amazing job with our…read morepup, and it was half the price of what a big chain store would charge!! Will definitely keep coming and continue to recommend to everyone I know.

I contacted Christine & Ronnie because I have new puppies that will soon be able to go out back on…read moretheir own. They came over to my house today to do the yard cleanup for my dogs and they were amazing. From the beginning conversation to the end they were fanatastic. Very professional and fair pricing. I will definitely continue to use their services. Christine even asked me to check on the finished job just to make sure I was satisfied, which I was. I can now let me dogs out without worrying about poop coming into the house in their paws, though I'll still wipe them when they come in. My yard is now ready for the puppies to enjoy once they are fully vaccinated.

Catrina took care of my cat that required a shaving due to heavy matting and trimmed her nails…read more What a difference! Very satisfied here. I highly recommend.

I highly recommend Catrina. We have 3 dogs. She takes good care of them and her assistant too. I…read moreask her to cut my Pekingese like a Shitzu sometimes and she looks amazing. She has a lot of patience, cleans them, does nails and everything. She has gone over and beyond in certain situations. Every dog I have has a different personality and one has a collapsed lung and she takes great care of all of them. She definitely knows how to take care of the separation anxiety dogs. I have 2 of them like that. I highly recommend her. Thanks for all that you do Katrina!

I have been taking my dogs to this practice for years. They consistently provide excellent care…read more The friendly receptionists at the front desk make every visit welcoming. Dr. Thoms is our veterinarian, and she treats our dog Dustee with the same attentiveness and compassion she would give her own pet. Thank you all !

Wonderful caring team of Vets and support staff. Our Vet, Dr. Lou has been wonderful in caring for…read moreour puppy, who has a tendency to eat everything in site and all precautions and tests are preformed immediately My dog seems to love it there (what dog loves going to the vet?) and jumps out of the car as soon as he recognizes the parking lot. Staff members, Frank and Nikki, are particularly attentive and Cooper's favorites. Highly recommend!

Let me start by saying that I NEVER leave reviews, but I feel I have not choice but to share so…read morethat others avoid this issue. We booked our golden doodle for a groom. I gave very specific instructions including a picture of what he should look like. He has a beautiful shiny coat, and we have had him groomed quite frequently over the past 3 years. When I went to pick him up with my mom I knew we were in trouble when my mom let out an audible gasp when she saw him. He literally looked like he had been electrocuted, or like a caricature of what a mutt in an alley would look like. His tail was chopped so short it looked like a rope toy, and there were tufts of uneven fur everywhere. The groomer asked if there was anything she wanted us to "clean up" but there was zero chance she was ever touching my dog again. I left and took him home at which point my wife was near tears upon seeing him. I called and asked for a manager, and got a call back FROM THE SAME GROOMER. So that was awkward! I explained I needed a manager, and eventually the owner called me back. He was very apologetic and said this had never happened before. He said that he could have another groomer try and "fix it", but only at their Calverton location, which is 45 minutes from my house. He refused to offer any help at the location in Southold. I took him to Calverton today. The groomer there was very professional, but immediately told me that she was not a "miracle worker" and there was only so much she could do to fix this "hatchet job". She also said she had to fix 3-4 dogs from this other groomer just this week! She did a professional job, and did the best she could, but in order to do that, she had to go really short to even out the places where he had basically been shaved down. My dogs hair is now 3x shorter than it ever has been before, to the point where I don't even recognize him. I called the owner back, and explained that I should not have had to pay for this service, as the other groomer admitted it was not a professional job, and that she had cleaned up multiple other dogs done by this first groomer. Additionally, I had to devote three hours of my day to getting this fixed. The owner said the best he could do was a 25% discount off of a future grooming, which I find laughable given this experience. I WOULD RECOMMEND EVERYONE AVOID THIS PLACE FOR GROOMING AT ALL COSTS!!!

We moved to the a North Fork full time in August 2019. I was a little nervous because our Shamrock…read morewas so used to his previous daycare and we hoped to find someplace he liked. We found Dogtown and was very comfortable from the first day we brought Shamrock for daycare. We also boarded him overnight when I had surgery. We bring him at least twice a week and Shamrock loves going, has a wonderful time and comes home happy. We also started using Heather for Grooming. Love his haircuts! Chris and the whole staff are wonderful!

Absolutely garbage, please beware do not take your dog here. Dropped my dog off at 10am to pick him…read moreup at almost 4 clock. Big slash on my dogs face and they blamed it on him moving. They didn't even bring it up til I said something, truly appalling. Owner was beyond disrespectful, beware of this place yikes!

Pet Port is the only reason my dog is able to be groomed! He's a rescue, was never groomed among…read moreother things. Even when he is given medication, the big names and many other grooming places wouldn't touch him. Pet Port was willing to try and either patience, they were successful! Forever grateful. THANK YOU!!