Stopped in there about 3 weeks ago to get some quotes on a ductless air conditioner. Entered the…read morebuilding and had a dog attack me for about 10 minutes while the receptionist yakked on the phone, never once acknowledging me or her dog jumping on me. After 10 minutes, the dog calms down and her phone call ends. I talk with her for 20 minutes explaining my needs and whatnot. She gave me some brochures and pamphlets on the systems i was interested in but couldn't give me any pricing. I gave her all my info to have jason call me when convenient and now its been 3 weeks and I haven't heard a single peep from this lousy company. AVOID. Extremely unprofessional. They may have been in business for a long time but they lost my business. I since went with a different contractor who responded to my request and did the work this past week.

McBride Heating and Cooling are the best! We have had an issue with our central air and they spent…read moremany hours troubleshooting and resolving our problem. Very kind and knowledgeable staff, and who doesn't like that? There is no other place I would call for issues with or replacement of my HVAC. They are amazing and the friendliest business I have dealt with in a long time. I highly recommend McBride.

Very professional and friendly. Fortunately my problem was only a pilot light that was out on my…read morehot water heater and he only charged $50 for his time and gas! I would definitely hire again when needed

Fast response time when my AC quit on the hottest day of the season so far…read more Fortunately for me it was just a furnace fuse. Only charged a service call. One happy customer.

Had my hot water tank replaced yesterday by Eric w/Badour Heating & Cooling. He did an awesome job,…read moreand it didn't take long! Eric is pleasant to be around! I would recommend this company. Ken M

We had 2 interior air conditioners installed. Everyone was very efficient. Natalie came mid job…read moreand checked on the progress. The installers were very conscientious in the quality of their work and picked up after themselves and were concerned about tracking in dirt. The electrician that was hired by them to do the work was also very nice and friendly. An electrician from Munger. Our plumber, Jim Chartier recommended Badours and we couldnt be happier. Would use them again in a heartbeat.

Had an emergency Saturday night. Doug called from Standish and was at our house within 2 hours…read more The problem was a worn thermostat line which took a while to diagnose because it was an obscure problem, the mother board was also kaput, and we had standing water in our crawl space from a broken sump pump (which he also fixed). Highly recommended.

Arriving at my cottage in AuGres Twp to find pipes frozen, the crawl space flooded and flowing…read more 12" deep at least not frozen! I turned off the power, called M&M and began pumping. When they arrived they dove into the job ( I provided the waders ) so the stayed dry! Furnace was a simple fix for them and five (5) broken pipes, joints or fittings and we were back in service. A WiFi thermostat gets installed so we can monitor and adjust to prevent future problems .... Amazing service on a Saturday by a business that was five star beginning to end! All house generator will be the next discussion. "These guys are amazing, honest where many might have said call me when it's pumped out"

Patrick came out same day and fixed my 57 year old furnace. He had the part in his van and was done…read morein 20 minutes. He was very curtius and reasonably priced. I will only call Dan Billy to fix my stuff.

Dan Billy was scheduled to show up for a warranty repair and I waited 4 hours and no one showed up…read more I called after the 4 hour show up window expired and had to leave a message because no one answered. No one called me back so I attempted to call 3 more times with no answer and left a message each time with my name and telephone number. No one ever called me back so I was forced to make other arrangement. what a joke. I would never use this company for anything. Don't waste your time.

They did lots to my old house. New furnace with a/c. Replaced the entire natural gas piping…read more Installed 2 hot water heaters. Got an electrician to put in a new 100 amp service. They Helped me out.

Needed a new hot water heater...prompt and courteous installers,great service,would call again.read more

Overcharged. Started charging from when nick called on phone. Arrived half an hour later. Itemized…read morebill had high charges for items that were standard for plumbing...charged for basically arriving, $25 for plumbers caulk, the list went on and on. They had to go to store to get part and I was charged another half hour. Store was 2 miles away but it took two guys 30 minutes to go and come back. owner's quote on service was about an hour-or an hour and and a half. came in twice that amount. bill was just under $400.They installed a toilet and replaced two faucets. Which should have been within the time frame but I paid for them to travel. Who does that?? I called and received a call back two days later. After discussing charges , the owner did refund me 75% of one hour.

I called in the morning and Nick was at my house at 2 PM. I had a leak in the water line running to…read moremy refrigerator, he had to go into my spider infested crawl space to turn off the water main. The repair was completed and everything was put back in place. From the pleasant young lady that I spoke with in the morning, to the prompt, professional, and reasonably priced service, I couldn't be more pleased with this company.

The technicians at this company only care about quantity over quality. An intern was at my house…read morefor 6 hours diagnosing outlets incorrectly, and the "professional" came in for 10 minutes tops, tried to sell me on rewriring my whole house (which he only looked at one room), or swapping out a circuit breaker box which would temporarily fix my issue. I took the later which didn't work, but they still charged me for a completed service. I literally paid to have an intern practice his tools on my house... incorrectly. The it technician came back the next day to fix what he was supposed to, couldn't figure it out, and said i give up. Sorry but this company is only looking for a quick dime. The customer service representative would rather listen to himself talk, than the issues from the customer. **adding to review for time stamp because the intern should not be working on a house unsupervised and the CSR stated that there's no way an intern is working by himself** Wednesday 08:40: told technician was 30 minutes out Wednesday 13:20: Intern arrives unassisted, starts assessing. Wednesday 14:30: Jamal arrives without tools to provide two options for repair without actually diagnosing the issue himself Wednesday 15:30: Jamal has received part, charges US bank card for full service and proceeds to leave for next job, and informs Intern to install part Wednesday 15:30 to 17:00: Intern works on incorrect part in house. Wednesday 17:30: Jamal comes back, figures out he bought the wrong part and reschedules for Thursday Thursday 0830: intern arrives with new part, but same problem Thursday 1030: jamal returns to help diagnose Thursday 1330: Team leaves unable to diagnose or fix issue Ultimately i was charged for a diagnosis and service, which didn't properly happen. The problem i called for still persists, but they charged my account for a full service. I'm having to pay the $150 bucks due to Jamal's relaxed training methods. He should not have charged me until he as the professional, knew the fix was working. Instead, he quickly charged me prior to fix, and moved on to next job while intern unintelligently worked on my house.

I can't say enough about these guys. For installation of power receptacles, fans, and lights they…read moreare amazing. I can't speak to the store and purchasing of appliances, but based on the quality of work in our home I wouldn't think twice. Their prices are reasonable and the techs are friendly. They lay down cloth to ensure your home is just as clean as when they first came onsite. My only ding would be scheduling is a bit difficult. I get the impression they are very busy. Not a bad problem to have for a small business.