My husband and I used Family Care Medical Transport for our medical doctors appointments, their…read more services are reliable , punctual and very professional . As a we seniors become less able to get around and require some assistance this transport company is incredibly kind and respectful. The fees are budget friendly , when they say door through door service, we can attest they stand by their word ! Giuseppe was absolutely amazing ! thank you, Maddalena and Jerry

From the owner: family Care Medical Transport specializes in transportation to a wide variety of destinations to…read moreinclude Doctors, and post-Op appointments, Physical Therapy, Chemotherapy, Dialysis, Pulmonary, Cardiac rehab, Stroke and rehabilitative services. We also accommodate rides to Airport: EWR, JFK, LGA Our 12-seater Bus is a great family event N.Y.C, Atlantic City, Giant Stadium our Bus is equipped with a hydroxylic lift. Our 12-seater passenger bus is also available for hourly rate. additional charges (Parking, Tolls)

#1: The Drivers are NOT the problem: Once they finally arrived, the Driving team transferred the…read morehuman being with gentle respect and performed their duties with professional kindness, empathy, and care. The preventable harm appears to be a reflection of (GREEDY $$$ AF) OWNERSHIP that likely requires the Dispatch staff to overbook, shuffle between scheduled transportation clients and "emergency" calls, and reroute Drivers to make as much $ as they can grab. All of this clever maneuvering on their business side while a scheduled patient waits. Hopefully, On Time Transportation passed all this additional revenue to pay the good employees doing ethical and responsible work and hire enough personnel to meet their strategic choice to take on more and more calls. The Company name "on time" transportation is a complete oxymoron. This Company accepts a transport time from one facility to another. The patient gets emotionally ready and staff at the receiving location prepare in anticipation for the appointed time. The patient is now anxious and staff at receiving facility continue to wait, as the scheduled time passes with zero communication. Hours pass as the patient or their advocate is left with no communication until they ask the now "gone for the day" staff to call, only for "On Time Transportation" to respond with another non apology excuse and pushes to next hour. The patient and staff at receiving facility wait. The cycle repeats itself while the medically and emotionally vulnerable patient feels abandoned by the not funny anymore joke known as On Time Transportation. 4:00 no show, advocate/family member called and told 5:00, no show, advocate/family member called and told 6:10, (by now the patient's family member is left to do the calling) no show, called and told 6:30. The exhausted and traumatized patient was transported around 7:30pm. Consider the human being nearing the end of their earthly life and how they feel left waiting for their scheduled Hospice transfer to die with dignity: The OWNERSHIP & MANAGEMENT of "On Time Transportation" should spend a few 1:1 hours with a waiting patient, who by now, is upset and crying by the fact no one cared to provide one final ride "On Time" to a facility for what is supposed to be their own peaceful death with dignity. NOT at all peaceful and ONLY because of the GREEDY priorities to take on more and more "emergency" calls as the scheduled patients are left waiting in despair for "On Time Transportation"

Worst medical transport company there is. All the times my mother has been transported by on time…read moreit's NEVER BEEN ON TIME. 2hrs later then given time and the worst of all 7hrs being left at a facility 2hrs past their closing time.

This is the filthy cab company located on Wood Avenue, basically next to Carvel. I think people are…read morereviewing the wrong 'yellow cab' of Linden. Regardless, I believe it's the same company they're rating poorly. I have no idea how they're still in business when the obvious better and only option is UBER! I literally enjoy and look forward to riding in an Uber service car. In contrast, Linden yellow cab have old, rickety cars that are dirty and uncomfortable. Truly makes you feel as though you're at your lowest point in life when inside one of their cabs. Same feeling applies walking into their depressing 'waiting' area and requesting a cab from their (rob zombie movie cast) dispatchers. Truly terrible. Do yourself a favor and download the free Uber app, sign up and upgrade your travel + life, for a less costly and a more pleasant experience. Promise!

The Workers There Are Rude!!! I Couldn't Clearly Hear The Worker When I Called Requesting A Cab So…read moreI Asked Him To Better Clarify He Raised His Voice With An Attitude. It Has Put A Dent In My Mood So I Am Speaking On How It Has Made Me Feel. Where's The Customer Service?

If you need medical transport... this is who to call. They are excellent!!! I will ONLY use them…read moreto safely get my 93 year old mother to her doctors appointments.

From the owner: Veteran-owned transportation service that is committed to providing safe, excellent, and affordable…read moretransportation to all passengers.

We booked a ride and prepaid and was told the pick up time frame was 10:00am-1:00pm. As 1pm…read moreapproached I called to see what was going on. I was told they're running behind and pick up would be 2. Received a text pick up is 2:34. At 3:49 I called and they said they were dropping off a patient at the same facility and picking up my Mom. She was finally on her way at 4:17. There was zero communication unless I called for an update. I had an aide waiting for my mom since 3pm...who pays for that since they texted eta is 2:34? So disappointed and don't recommend. I asked for a partial refund and we'll see if they get back to me. It's three days later and manager never responded to me. Don't use!

I was extremely satisfied with this service which I used to transport my father from a rehab…read morefacility back to his home. The driver, William, was very pleasant and patient with my father, and was so much more helpful getting my father into the home than his job required, and so helpful with the wheelchair transport. I would absolutely use them again if needed, the service was exceptional.

Life Ride used to provide my transportation to doctor appointments. I missed 2 appointments because…read morethey showed up 90 minutes late for the 1 appointment and they never showed up for the other appointment. They are horrible. I switched to PRN and I am extremely satisfied.

I'm writing this you because I'm in one of their Transport van supposed to be home by now, but my…read moredriver got a text from dispatch to go and pick up someone else. I've been on this van for an hour still not home about 45 minutes from getting there and my pregnant daughter from Jersey City is coming to visit me. I have since 5 o'clock last night. It's past 11 the next day and I'm a diabetic. That's not feeling so great. This company is so unorganized I called to complain. The dispatcher put me on hold without saying so came back and had nothing to say. God forbid anyone is sick and needs to take this ride. Awful my poor driver has to apologize for this awful company feel so bad Life Ride hate to say sucks