I had a great experience today with Gloria as my instructor at the Rancho Bernardo location. I,…read moretoo, received a text that stated the Mission Valley class enrollment was low and that I needed to reschedule. But the text also gave me the option to switch locations to Rancho Bernardo at the same time as my Mission Valley class. So, it wasn't an inconvenience because they were able to accommodate my scheduled class time...just at a different location. I actually loved the RB location because it is in Gloria's home and the relaxed atmosphere made it easier to ask questions and absorb the info quicker. It was nice being able to sit on a comfy couch and drink my Starbucks while watching the training videos and listening to Gloria explain the CPR instruction up close and in detail. We had 7 in our class and every few minutes Gloria would ask us if we had a good grasp of the info. I've taken awkward CPR classes before with stuffy instructors and long class hours. This BLS class was efficient and effective and I will be solely going through them from now on for my certifications. If you book through them, just know that your class may be rescheduled. But in my opinion, the possible hassle of rescheduling is worth the quality of the instruction I received.

Taylor was my instructor for my BLS provider CPR renewal course and he covered the material…read morequickly, comprehensively, and efficiently. Taylor was expedient in answering any questions from the class and providing detailed instructions for each portion of the course. I would definitely use this company again for my CPR class and I would also recommend this company for anyone else looking to certify for the first time or for recertification.

Mike was an outstanding ACLS instructor at NEO. He has a clear, engaging teaching style that makes…read moreeven the most complex concepts easy to understand. He focused on real-world application, not just memorization, which made a huge difference in confidence and retention. What really sets Mike apart is his ability to break down rhythm interpretation and ACLS algorithms in a practical, high-yield way. He created a supportive learning environment where questions were encouraged, and he made sure everyone truly understood the material before moving on. His experience, patience, and passion for teaching were evident throughout the course. I walked away feeling well-prepared, more confident in emergency situations, and genuinely grateful for the quality of instruction. Highly recommend Mike to anyone taking ACLS--top-tier instructor.

I recently renewed my PALS and ACLS certifications at Nurses Educational Opportunities (NEO) and,…read moreas always, had a fantastic experience. The registration process was quick and easy, and I promptly received an email with clear instructions and comprehensive study materials. Parking was plentiful, which is always a bonus. The highlight of my experience was Instructor Mike--hands down one of the best instructors I've encountered. He brought a great sense of humor to the class. He explained the content well and tailored the instruction to meet the learning needs of all participants. Mike frequently checked in to ensure everyone was on track and understood the material. What stood out most was how seamlessly he navigated the differences between real-world practice and AHA standards, often prefacing explanations with, "In the AHA hospital..." or "In practice, you would...," which made the content more relatable and easier to retain. I've been taking certification and renewal courses at NEO for years and will absolutely return when it's time to renew again. For full transparency: I do not work for NEO and have not been paid to leave this review--I just genuinely appreciate the consistent quality of their courses and instructors. Highly recommended!

Catherine is a great instructor, and her course is always very thorough. She has a very flexible…read moreclass offering, which makes it easy to find a time that will work for you. I've attended over 10 classes and I will keep going back to Catherine each time I need to be certified again.

Excellent course and easy to fit into my busy schedule. I took the online/in person combo of…read moreclasses. Even though I've had First Aid/CPR training in the past I had forgotten many things. The instructor/owner was very knowledgeable, professional and was open to questions. She made the experience enjoyable. I highly recommend!

I had a BLS CPR class with Tita Pilar and she made it such an awesome experience! I was nervous…read moreabout taking this course but Tita Pilar does a really great job explaining the information, is so so funny, and helps you to practice what you learned. Take this course with Tita Pilar if you're looking to get CPR certified!

Thank you Tita Pilar for an amazing CPR certification experience. Not only did she make the class…read morefun, but I did learn a lot of new things. I would 100% come back and recommend her to anyone I know.

I took the BLS class with Kahlil in Poway and I definitely recommend him. The class was small which…read moremade a huge difference. I received amazing feedback and had all of my questions answered. In a larger class, I definitely wouldn't have had that experience especially since I'm usually shy about asking questions. Yolanda was great as well. She scheduled me for a class quickly and even followed up afterward to make sure I received my certification card. Bonus that the class was only $49, compared to another agency I was looking at that charged $90. Overall an 11/10 experience!!

I love this place. I've renewed every two years here. I love it!…read more They are so helpful. And I learn a lot. Love Cynthia and Yolanda. So flexible with crazy healthcare schedule. Love!

I highly recommend this service, it was very straight forward to watch the online training videos…read morethen attend an in-person training. Thalia was very sweet and helpful. I am thankful to have this life saving knowledge.

Great experience! Very comprehensive training....our staff felt confident when the training was…read morefinished. Nick took his time to look at our kits and provide advice. I recommend Medic First!

Very interactive class with an excellent instructor. The instructor had a wealth of knowledge and…read morewas able to break things down so that even ill-equipped citizens could tend to a wounded/sick person in a emergency situation. This class could save someone you love or your life someday. Take it!

Amazing class. Very informative and entertaining. Scott did a great job teaching CPR, First Aid…read moreand AED to our group comprised of of both younger and older participants. His real world experience was insightful and enlightening. You will not go wrong taking one of these classes.

Jenny and Kathleen were awesome very friendly. Kathleen was informative and approachable. I enjoyed…read morelearning from her. I liked when asked us question to test out knowledge. I would for sure take another class.

Our company is an event/meeting planning business where - due to the volume of events we put on…read moreeach year and the number of attendees we encounter - we decided it would be important to become certified in CPR. We were pleasantly surprised at how thorough, clear and organized CPR training was with ACE CPR. Kathleen was our instructor and she was very patient and knowledgeable with our training. Our entire team walked away feeling very confident in our CPR skills thanks to her instruction and the AHA training. Great experience!

We had an on site CPR and First Aid training led by William and he was absolutely amazing! He was…read moreincredibly thorough and so knowledgeable.

I had my class with Manara McCob and she is fantastic! She was able to roll with the punches and…read moreadapt to the situation. On top of it class was entertaining and informative! I really appreciate the hands on training aspect as it helped me understand better how to do cpr.