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On Point Disinfectant Group

5.0 (1 review)

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Tucked & Tidy - We'll create a fresh space for your kids to play!

Tucked & Tidy

(9 reviews)

I asked for a deep clean of my home after we moved out and left furniture to stage it. They…read morearrived late and made a big deal over any furniture in the house they were told it was an empty home deep clean. I said I'll pay whatever it is to upgrade if it is an upgrade I have 6 pieces of furniture to dust it vacuum the guy went outside with his phone in a huff then came back complaining then the other workers all chatting with him I'm like what is going on ???? We resolved the issue they stayed about 3 hours leaning one by one and the main guy was left. The kitchen counter tops were still dirty the hardwood floors had crumbs and dust on them and my master bathroom floor was still dirty. No baseboards cleaned no attention to detail. A deep clean should be nooks and cranny's for a 2 bedroom townhouse it was a total rip off. I called the owner she apologized I paid over 900.00 and she was crediting me back 100. What joke. They charged extra for each oven but don't clean my molding ???? We have not lived in this townhouse for 2 years. It needed a true deep cleaning it was definitely neglected but I had a freshly painted it and thought a deep clean was called for. Apparently their idea of a deep clean and mine differ. Lesson jea

I hired Tucked & Tidy for a $1,500 deep clean followed by biweekly maintenance service. For that…read moreprice, I expected clear communication, attention to detail, and a professionally run experience. Unfortunately, the service fell short on all counts. The "deep clean" took place over two days, but totaled only about 8 hours. While the team was polite, several key areas were missed -- including dusty ceiling fans and other surfaces that should be standard at this level of service. I sent photos and was told the missed areas would be handled during the first maintenance visit. That visit was even more disappointing. Much of the home was left untouched, including the floors. I was told this was due to a "custom" plan -- yet there was no written contract, no scope outlined by email or document, and no communication confirming that entire areas of the house would be excluded. The only conversation was a brief call over a month prior. During the deep clean walkthrough, one of the team members even told me the floors would be part of the regular service, which added to the confusion. When I raised my concerns, the owner responded defensively and focused more on justifying their side than making things right. The tone shifted quickly once I pushed back, and I was left feeling unheard and undervalued as a client. Some things the owner might consider improving on: * Avoid shifting blame to the client when issues are raised -- especially after a $1,500 service. A missed spot is a missed spot, whether or not it was caught in a walkthrough. * Don't rely on a quick phone call as the sole definition of scope -- especially when no written agreement or clear follow-up is provided. Assumptions and verbal notes are not a client communication strategy. * Reach out proactively after a major service to check in. Leaving it to the client to initiate the first real feedback conversation creates a one-sided experience. And don't rely on staff rating requests to provide insight on client's service happiness, this is not indicative of the client's overall experience. Professionalism isn't just about what's cleaned -- it's about how a business listens, responds, and takes ownership. There's room for you to grow here.

Amwell Paving & Masonry - Driveway, front view

Amwell Paving & Masonry

(5 reviews)

Amwell Paving did our drive way a little over 2 years ago- the drive way initially looked great…read more We have a large drive way and it was an expensive job. About 2 years in we started getting multiple cracks, the cracks were large and ran across the width of the driveway- I contact Amwell, Thomas, and asked him to come take a look. It took several calls before he finally showed up. He told us he would be able to fix the cracks but he was very busy right now so he will let us know. Several weeks passed and I never heard from him. When I finally was able to reach him again to see if he could give us a date to return to fix the cracks he said he didn't know if he had time to fix the driveway since he was so busy. Very unprofessional - we will hire someone else to fix his work- would not recommend Amwell

Sadly I cannot give Amwell Paving & Masonry a good review. While initially I thought this would…read morework out well as the owner, Tommy, quoted me $2500 for the entire two part job. It was a competitive price and honestly the best I'd gotten from checking with three other Masonry Companies. I should have realized something was wrong when Tommy called me two days before the scheduled work to try to come the following day, as he'd had a cancellation. Normally not an issue, but he called me at 9pm at night and I had other things going on the following day. In addition to this, I had to pester Tommy about a formal written estimate, which I finally got in writing via an email. It was a short paragraph that was missing the total for the job, and wasn't on any letterhead or even in a format or on a form. All I had was Tommy's verbal estimate from when he came to see what I needed. On the day the work was to commence, Tommy came with his crew of two other men. While he did an acceptable job on the Asphalt Repaving of my driveway, the cement slab he laid on the side of my house for my garbage cans remains unfinished. He left a crowbar, a dirt mound, the wood planks in place and several other bits and pieces. I had asked him to lay a second slab of concrete because the first one was too little in length. He said, "No problem and that he had to be back next week anyway to finish.". After about three phone calls from me Tommy finally responded and said he'd call me the next day to set something up. When he didn't call, I called him, my fourth call of the week and he said he'd be there the next day in the afternoon to finish. He never showed up. He never called or texted me. I finally sent a text saying we were done and that I could not give him a good review. Last, but by far not least, at about 3:30pm on the day of the job, he approached me about payment. I was going to give him either a credit card or a check which is standard, although some companies let you pay online or bill you. Tommy gave me none of those options; instead he asked for CASH!!! $2500 CASH!!! He said this was because he pays his crew in cash. Honestly I don't want to know he pays his crew in cash, but I was still shocked. I had no prior knowledge from Tommy about this, not in his initial visit or in his email estimate! So, at the end of the day he springs this on me. I had to get in my car at 3:40pm in the afternoon on a Friday and rush to my Bank to withdraw $2500 dollars in cash!!! Poorly done. The communication and professionalism from Tommy was sorely lacking, I felt disrespected and felt like I was treated very discourteously. I was left with an unfinished job and was forced to find another Mason to finish it. I cannot recommend Amwell.

On Point Disinfectant Group - enviroabatement - Updated October 2026

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