I have been in the pet care field as a pet sitting service owner and a dog trainer for 20 years…read moreand have know Tommy Miller for about half that time. He has always impressed me with his dedication to his clients. He is diligent, thorough, reliable and really caring. I confidently refer my clients to him regularly, knowing that they will be well taken care of. Cindy Hoppes Pawsitively Good Pup dog and puppy training Inc. www.pawsitivepup.com

This was the greatest find I spotted driving around Strongsville. We have two Weimaraner's endless…read moreto say our yard looks like a mine field. Thank you so much. Love you guys!

They come as scheduled and do a good job at cleaning up my backyard. It's one less task for me in…read moremy busy life which I appreciate. I Would definitely recommend their services. They also have a variety of A La carte services which may be different based on your location. I added a picture below.

We have loved this service for a few years now. I realize having a car roll up to our driveway…read morethat says Poop 911 is interesting, but it's a great service! Our dogs have loved all the employees that come to help us clean up our dogs waste. Very helpful service to have in the winter. We have had a few employees through the few years. All were great and trustworthy even if we were not home. Our scooper we now have has been a really nice young man who is in college. We love this service. Well worth the extra expense each month. Especially if you have 2 big dogs!

They were here and gone in a flash. Great job and a more than fair price. would definitely use on…read morea regular basis

The lady who works here (short old lady) is rude and very inexperienced for operating a business…read more After speaking with many people, I found out, they all feel the exact same way. She has single-handedly, turned away a lot of business from her attitude. She charges way more than any online store or even brick and mortar nearby. I used to get majority of my animal products here but after she has changed things it just hasn't been the same. Avoid this place and find another animal supply store, then you won't have to deal with the manager

Stopped in to check out the store for the first time and got a couple fun shaped dog cookies, and…read morethe woman working gave us a free bag of treats to take with us too. Our dog promptly devoured all of them :)

They were able to get me in quickly last week when I needed an appointment…read more They do a pretty nice job reasonable cost. Robert at the front desk is always pleasant. I'm not really sure who groomed my dogs, but they do a pretty decent job overall.

I had Search the web, trying to find a reputable grooming salon for my baby girl Gabby. Katie…read morelisten to what I wanted and look i was looking for my Gabby. I was very happy. The whole experience was inviting

They shaved our dog and then threatened to sue us when we didn't want to pay for our beautiful…read moredoodle's fur and skin being destroyed. The groomer even nicked his face! He is a gentle and calm dog. It took several months to grow back. His self-confidence took a hit. We would never go back there.

We have been talking our Basset Hound and Golden Retriever to be groomed at Oliver and Henry, for…read morethe past 2 years. I started going there because they did walk in nail trims. I have since taken my pups for grooming, many times. The shop is bright and clean. Groomers are very friendly and very professional. Highly recommend them.

I am so blessed to have found this wonderful pet sitting service for my three large dogs . I found…read morethem through a neighbors recommendation and she could've been more on target! Marlene , Andy and their staff really make it a practice to know your dogs well and I am so comfortable leaving them in their care. They have been very accommodating and their rates are very reasonable .

DO NOT USE THIS SERVICE IN THE WINTER! We had been using…read moreMarlene's pet sitting service for years, & were happy with the company .. Until we went on a highly anticipated 2 week cruise / land vacation to Hawaii to celebrate our 45th wedding anniversary during the winter of February 2025.. We had a PROFESSIONAL SNOW PLOW SERVICE scheduled to clear our driveway.. Marlene, the business owner called us while we were in port at one of the islands preparing to leave for dinner.. and informed us that our driveway was not clear enough & if the snow wasn't appropriately cleared, she would not have her workers stop by, & our dogs wouldn't be fed!!! I was frantically trying to call our professional snow plowing service in Ohio before our ship left port & we would lose cell service. My niece was staying at our house at night during our trip, & she took pics of our driveway, & the snow was adequately cleared. When we arrived home from our trip, the FRONT DOOR was NOT LOCKED, & there was 40 pieces of UNCOLLECTED MAIL IN OUR MAILBOX. There was also dog vomit on the pillows on our living room couch.. When I let Marlene know of the situation we came home to..she was very rude & unprofessional & accused my 30 year old niece of leaving the door unlocked, & not cleaning up the dog mess in the living room! Then she told me I was exaggerating about the mail. One of Marlene's duties was to collect the mail daily.. Our mail was nearly falling out of the mailbox into the ditch! As far as my niece leaving the dog vomit & the front door unlocked, (which she would never do), our niece left our house at 7:00 am in the morning, & Marlene's "helpers" were the last people at our home before we arrived home later that afternoon after a 20 hour flight home from Hawaii. Marlene caused what should have been a wonderful cruise & vacation to Hawaii to be stressful for my husband & I, as we were concerned our dogs would not be attended to properly.. She was rude & cold & uncaring towards me when I tried to converse with her about the condition our home was in when we returned from our trip. I am writing this review now, a year later, because I want to spare anyone else Marlene's unprofessional & rude treatment. If you plan to use Marlene's service during Spring, Summer, Fall.. it will be fine. DO NOT USE HER SERVICE DURING THE WINTER MONTHS, as she is unreliable in the event of snow..

Cannot speak highly enough about Stay!…read more Our pup, who has a big personality, has done Daycare and Overnights with Stay 20+ times now. Each time, he comes back happy, healthy, and tired from playing. The 24/7 business model is a godsend for weird hour drop offs whenever emergencies pop up or last minute plan changes. The photos and report card keeps my partner and I entertained and informed while we're away. They even sent a birthday card for our pup recently! 11/10 stars :)

I would never recommend this business to care for anyone's animal. First of all, I want to be…read moretransparent that my wife and I did not follow the application procedure initially required by Stay for first time dogs. My wife is pregnant and we toured the facility several weeks ago to see if it would be a good place to board our dog when she went into labor. We never got around to signing up online and doing the test visit. I was sure we had more time to apply properly, but my wife went into early labor in the middle of the night 3 weeks prior to our due date and we were caught off guard. At 4:00am my wife called to see if it would be possible to have our dog stay even though we were unable to properly apply. We were prepared for the possibility that it would not be an option. The woman who answered the phone was very courteous, but said that she would need to get special permission from her boss (the owner) to do so. The owner then called my pregnant, laboring, wife and verbally berated and shamed her with a slew of "I told you to" statements with no grace or consideration. A simple, "I am terribly sorry, but we will be unable to accommodate you, we hope you will be able to join us in the future" would have been fine. However, the owner of this establishment is a person of poor character and unacceptable customer service. If you are looking for a place to board your animal, look elsewhere.