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    On Call Restoration

    5.0 (1 review)
    Open Open 24 hours

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    Services - On Call Restoration

    Damage restoration

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    9 months ago

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    I'll start by saying Loyear never actually did any work for me - which is, in a strange way,…read moreexactly why I recommend them. Shortly after moving into our new place, we noticed an area of water damage in the wall and flooring from a leaking drain pipe, which the previous owners had covered with furniture during our inspection. We had the leak itself fixed by Tonka Plumbing, and requested an estimate from Loyear for the remediation work. When Gary showed up, he had a mask, booties, everything you'd expect in 2020. He listened to what our issues were, inspected the damage, pulled out his cool infrared gadget, and gave us his estimate. The surprise came when he then told us that - as much as no business likes to turn down business - our issue was one we could probably handle ourselves. Instead of simply taking our money, he suggested that we give it a go, and call him back if the issue turned out to be larger than we were comfortable handling on our own. So there you have it. 5-star review for a company I never actually hired -specifically because of an estimator's honesty and frankness. Will 100% call them in the future for any water damage/remediation work I need.

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    Left my bathroom in shambles. Try to charge me for a dehumidifier I told them I couldn't use. But…read moreleft in my home for weeks so they could charge me for it. Project manager did not communicate any time during the process. Removed flooring but didn't tell me there were staples in the floor. Do sorry about my feet..Left the electrical ceiling fan hanging so you could hit your head against. They cut everything crooked.. they cut into a support beam under my tub while cutting a hole in the floor under the tub . Crawl space below so loved the bugs coming in. would not recommend at all ..avoid them!! Looks about right from the review rating on yelp.

    My dishwasher failed and left water all over my main floor. Superior did the cleanup. I have no…read morecomplaints about that except when the brought one of the big humidifiers in, they nicked my wall. They were supped to repair it as it was a rather large nick. But they never did. My main problem with them is they installed new cabinets. When they did, the broke my existing stove, (knocked one of the knobs off so it now doesn't work) left a HUGE nick in the countertop AND put the cabinets too close together so my fridge would no longer open even halfway. I am having a new dishwasher installed right now and the plumber is staying he can only do so much because they have it too close to the wall. I now see that they broke the molding on that side too. I had a new fridge installed a couple days ago. They had to install the handle on the other side because the door won't open because of how the cabinets were laid. The project timeline went over, and so at the end they made short cuts which I now have to deal with. I should mention they gave me a quote and then stated later it would be more because the needed to order more flooring. I get that. But I'm the end, they didn't use that extra flooring and now I'm stuck with that. The guys that worked on my house were super nice. I bought them pizza a couple times as I saw the hard work they put in. (Although I was gone when they were working) I did not notice all of these things until after the walk through. Soooooo annoyed. 2 years later and I'm still dealing with these problems. I would definitely try to find a different company before going with them.

    On Call Restoration - damagerestoration - Updated May 2026

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