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    On Call Alcohol

    5.0 (1 review)
    Open 10:00 am - 9:00 pm

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    4 years ago

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    Lytening Delivery Services

    Lytening Delivery Services

    1.0(2 reviews)
    4.2 km

    they were pleasant when first opened. respectful to customers and doing best they could figuring…read moreout the ropes. Now they have been around a while, I find the owner that answers calls disrespectful and rude at times. He expects you to know all the rules, won't take a single moment to speak over the phone as they now only take calls via text. Very nice for those that really need service like this (disabled, elderly) drivers usually are ok and the female owner tried to accommodate what she could, but i hate doing business with the regular guy now. ordering is stressful cause if u break a rule they actually charge an extra fee. not normal way to do business at all...but, greed happens and I guess they have enough coming in now they don't feel the need to accommodate regular at home calls.

    I placed an order and received a call from the guy at this business. He said the driver rang my…read moredoorbell 20 times. I told him nobody rang my doorbell. I looked outside and nobody was there. He then asked if there's addresses with the same number on my street and I said no. He then said "well I'll tell her she's at the WRONG [my address]". He didn't say "at the wrong address". He was placing the blame on me. She ended up coming to the right house (I waited outside and saw that she was on the wrong street) and I gave her my normal tip. She was deaf, so I couldn't make a complaint to her, so I called the same guy back about his unprofessionalism and that he placed blame on me for their mistake. I told him there was a note for them to call me when they got there and to NOT ring the doorbell (because I have a large, hyper puppy). He said the driver is deaf and couldn't call. I told him HE should have called me then. He said he did. I said "no you didn't, you just told me that she rang my doorbell 20 times". He then abruptly said "you're disrespecting my deaf driver so I'm hanging up" and then disconnected the call!!! I called him back and said I NEVER disrespected her and, in fact, said she was a lovely woman and I tipped her as I normally would tip a delivery driver (10%). I then disconnected the call. The guy that runs this "business" is childish, unprofessional and rude (as others have stated in reviews on other sites). I will not be ordering through Just Eats in Oshawa again, for fear that I'd have to deal with or support this HORRIBLE business with extremely poor customer service skills and ethics.

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    On Call Alcohol - fooddeliveryservices - Updated May 2026

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