I cannot say enough good things about Omni Transport- My 92 year old mom needed transportation to a physician office on Thursday, May 30, 2024. They arrived on time, wearing masks per our request- both Austin and Ben were wonderful with mom- checked her oxygen, made sure she was comfortable, got mom to her appointment on time and stated and waited for us! They were so kind and considerate. We were very impressed with their professionalism- Thank you, thank you- Highly recommend this company for all your transport needs read more

Omni went above and beyond to make sure my husband Lester Hankerson was able to be transported by stretcher. His Insurance kept telling us that they no longer offer stretcher rides. Due to the fact that my husband is a double amputee and has other conditions that is the only way he can travel at the present time. Billy, the supervisor, kept calling Transportation with no avail. At the same time his case manager Erica and myself we were doing the same thing. After 2 hours and 30 minutes we conquered the situation and got him back on track with Omni. They were here to pick him up this morning at 7 his regular time. Billy, the supervisor, could have just let it go but he was there to help out when we needed him. What Transportation do you know that will do that? Hats off to Omni. read more

Driver was very disrespectful and rude towards my 93 y.o. mother during transporting to her Dr. appt.. And also towards the medical office staff. I believe that this may go against their MISSION STATEMENT!!!!!!! read more

If I could give a 0, I would. I had a patient wait 3 hours after her "scheduled appointment" time to get picked up. Absolutely Unacceptable!! Tried calling the owner and he doesn't care enough to take the phone call. read more

The management of this company is VERY UNPROFESSIONAL!!! They show favoritism, and only worries are getting money. They overbook trips without the staff being able to accommodate. Omni's turnover rate is very high!!! If they treated people like humans, maybe they would do better. The operation manager delicates her responsibilities to employees that are not qualified to make management decisions. Just an all around bad business!!! read more

This company is by far one of the worst. I work in a dialysis clinic and due to their outright negligence and the extremely apparent uncaring nature of their office staff, our patients are missing out on vital, life sustaining treatment. I have called multiple times and am always met with the same worn out excuses. They do not value their customers or their time, and show absolutely no regard or remorse for the fact that they are directly affecting the lives and health of the people who are trusting them. I would implore anyone considering utilizing this company to choose another. read more

This is the worst transport service. I work for a Dr. Office. Patient's always wait at least 60-90 min to be picked up. I would NOT recommend this company to anyone. read more

If I could leave a lower rating...I would. Set this up weeks ago and the driver cancelled at the last minute. I understand that automobiles breakdown, but as a business person, you take care of the client. I would have hired a taxi to make the trip if I were interested in staying in business. I will be sure to tell the nursing home to find a more reliable company. read more

This is the worst company ever .THEY DROPPED my 78 year old mother in her wheel chair down the steps .Instead of reporting the drop they took her to the doctors app.The doctor had her taken to er room.I called company asked for manger was given dispatcher who was very nasty and was not willing to talk about what was done..They are truly the worst min to 90 min at a time is to enough but dropping a lady or anyone is just not allowed... read more

I'm a nurse who called for transport to a hospital, non-emergent. The lady on the phone began requesting I perform various assessments and labs. When I told her that medical transportation was needed and not medical management, she told me she had to have the test results in order to set up transport. It was a very odd conversation. I called a different transport company and they were happy to set up transportation without requiring I run additional tests on my patient. Lesson learned. read more

My experience with Omni Transport couldn't have been better. My Mom is in a nursing home, blind, a large woman, and wheel chair bound. The two gentlemen who came to pick her up were kind, took the time to explain everything they were going to do before they did it, checked on her to make sure she was comfortable at all times & listened to all of her concerns. Both of them had wonderful attitudes and made it a goal to treat all their passengers as if it was their own family member. My Mom's procedure took over an hour and they stayed with us the whole time! How I wish I could remember their names. I will never forget their faces or kind hearts. read more

yes...this is a horrible company to transport your loved ones. my family member who is bedbound and blind was taken to an appointment which only lasted 15min only to be told that they would be coming back to get him 60-90 minutes. how insensitive and inconsiderate especially when he has to be turned every two hours so that he doesn't get a bed sore. this is how omni treats you when you don't other options. read more