I encountered several issues when trying to schedule this service. For some unknown reason, my…read moreaddress would not come up in whatever system they use. I could bring it up in Google and other maps but I was asked to call back after they contacted their app's IT support. I did and the same thing happened. Out of frustration, they used another address close to mine and said they would add notes with my address for the driver. The pickup was scheduled for 3:00 so the guest of honor would get here by the start of the event at 4:00. To my dismay, the driver showed up at my address around 3:15 for the pickup instead of the address I had provided. When I called to ask what happened, I was told the pickup and drop off addresses had been switched in their system and they had no idea how. So, the guest of honor arrived late to his own party! Given this and the expense of the service, I was very disappointed and would not use or recommend Ride A Wav.

I was able to get my Mom a Ride the day before her appt. Talked to Lori about the troubles of…read moregetting transport for a wheelchair and she assured me they were the right place to accommodate. Kevin our driver was right on time for pickup. He made Mom feel extremely comfortable. Explaining to her everything that he was doing to secure her wheelchair. Kevin was with her every step of the way. Picking her up at the door and taking her in the office. It's also really nice to be able to ride a long if you don't want your family member riding alone. We will not use anyone else other than Ride a Way. Thanks again Lori and Kevin.

I cannot say enough good things about Omni Transport- My 92 year old mom needed transportation to a…read morephysician office on Thursday, May 30, 2024. They arrived on time, wearing masks per our request- both Austin and Ben were wonderful with mom- checked her oxygen, made sure she was comfortable, got mom to her appointment on time and stated and waited for us! They were so kind and considerate. We were very impressed with their professionalism- Thank you, thank you- Highly recommend this company for all your transport needs

Omni went above and beyond to make sure my husband Lester Hankerson was able to be transported by…read morestretcher. His Insurance kept telling us that they no longer offer stretcher rides. Due to the fact that my husband is a double amputee and has other conditions that is the only way he can travel at the present time. Billy, the supervisor, kept calling Transportation with no avail. At the same time his case manager Erica and myself we were doing the same thing. After 2 hours and 30 minutes we conquered the situation and got him back on track with Omni. They were here to pick him up this morning at 7 his regular time. Billy, the supervisor, could have just let it go but he was there to help out when we needed him. What Transportation do you know that will do that? Hats off to Omni.

To the Compassionate Team at Good Samaritan Hospital,…read more On behalf of our entire family, we would like to express our deepest gratitude for the extraordinary care given to our beloved mother, Edna Jarrett Terry, during her final days. The kindness and professionalism shown by your staff brought comfort, clarity, and dignity to an incredibly difficult moment in our lives. We especially want to acknowledge Emma Boggs, whose joyful presence was like sunlight breaking through a storm. Every day, she walked into Mom's room with warmth, laughter, and a genuine affection that lifted everyone's spirits. She didn't just care for Mom -- she saw her. She treated her with the tenderness of someone caring for their own mother, and that kind of love can't be taught. One of the moments that touched us most was when Emma returned on her day off, simply to keep a promise she had made to Mom. That small gesture, overflowing with heart, will stay with our family forever. Emma brought comfort, dignity, and humanity at a time when it mattered most, and for that we are profoundly grateful. We are also deeply thankful for Meagan, whose steady, thoughtful care was equally extraordinary. Her attention to detail, consistent follow-through, and clear communication gave our family a sense of stability during a very emotional time. What meant the most, though, was the way she truly partnered with Charlette -- supporting her, listening to her, and recognizing her as Mom's devoted primary caregiver. Meagan understood Charlette's love, her instincts, and her deep knowledge of Mom's needs. They worked together seamlessly, as if they had been a team for years. Meagan anticipated needs before we spoke them, treated Mom with tenderness and respect, and made sure our family always felt seen, heard, and supported. Her compassion was not only professional -- it was personal. And that meant the world to us. We are also sincerely grateful for A.J. Lockwood, whose calm strength and empathetic communication guided us with such care. He explained difficult medical realities with honesty and compassion, showing deep respect for our family. He was patient, clear, and truly present -- never rushed, never distant. His humanity shone through every interaction, reminding us that real kindness is still alive in the world of medicine. And to Dr. Frugali, we extend heartfelt thanks for his clear, direct explanations, delivered with steadiness and compassion. He communicated honestly while preserving dignity and understanding -- a balance that requires both skill and heart. His guidance helped us process painful news with clarity and courage, and we are truly appreciative. Thank you, from the bottom of our hearts, for the kindness, professionalism, and dignity you showed our mother. Each of you made a lasting difference, and we will never forget it. With gratitude, The Terry & Thaniel Family

We've always had great experiences with birth and postpartum at Good Sam through the midwives. The…read morebrownies are also AMAZING and I highly recommend getting one for every meal if you are delivering here (and the chocolate cake). I get excited for the hospital food when here haha.