Came to an conference here and I have to tell you I was confused at first. From the outside, this does not look like a hotel. It melds into the neighborhood so well that it looks like any other apartment building in the city. I had to walk by this at first to make sure that it was in fact the Omni. Inside it is grand. Somewhat of a maze unless you are a regular here. I walked in and looked around for a bit and getting my bearings. Once I figured out where I was going I made my way in that direction. But not before I had a seat in the lobby area to check my email for the day. The amount of levels here can be confusing. But they make it easy to find your way around. There are stairs aplenty and elevators if you need that. The conference space is ample and quite beautiful to take in information. Big rooms, great AV, lighting is amazing. Being that I was here for a conference I got to sample a bit of their food. Breakfast and lunch. Your typical hotel food. Breakfast was the fast eggs, bacon, sausage, fruit and pastries. Lunch was a Tex-Mex bar that you could make your own tacos/burritos. Everything was fresh and they ran the gambit of items to please even the pickiest of eaters. Some random shops and eateries inside if you will. Think gift shop/restaurants. Like any other hotel. This place was busy and a beautiful place to visit. read more

Staff was very friendly and nice. Seems that they are starting to renovate some of the older parts of the hotel, which is nice. A few things I didn't like the bottom of my door had a good half inch gap which led out of light in and noise in the middle of the night. The view I had was great and it was definitely nice to be away from the main strip, but sometimes was difficult as Lyft and Uber are expensive from this end of town. Overall, good experience the staff was extremely friendly and nice. Was very happy to go down in the morning and get a coffee from the local coffee shop. read more

Omni went above and beyond on December 30, 2025. I called to let them know that my flight had got canceled on the 29th and I was not able to make it. They let me keep my reservation but they also gave me an upgrade and welcome with me on Tuesday morning. Room was ready it was cleaned. The robber's restaurant the breakfast is always good! They had the New Year's Eve party. It's a ballrooms, and even though it was less people this year, it was still a good time. The workers are friendly.. My only downfall is that the hotel is very old and it's time that someone gets it renovated to be up to standard. But I would always be back! read more

Omni Shoreham Hotel - Hotels Near Me - Washington, DC, District of Columbia

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Shocking, several hundred dollars per person for a conference and the food was undeniably inedible and absolutely horrid. I don't understand Cold,semi frozen rolls and butter on the tables. An unknown animal cooked as meatballs and a ravioli people were spitting into their napkins after the first bite. A meet and greet with a less than creative menu, inedible meatballs, over cooked pizza,uninspired deviled eggs and Oh, a random addition of potato chips? Why, I don't know know. This substitution for dinner was completely unacceptable. Whoever the Chef is at Omni should resign. You must do better Omni. read more

A "Grand Dame" indeed....in all its world charm and spendor. This Omni Sheraton has been around for ages and has played host to many presidents, dignitaries, Kings and queens...and VIP...like me! As soon as you step foot into this place, you can't help but to sense the nostalgia and stature for what it once stood for. I was here for a management team meeting and conference, so this review does not speak to my stay or the rooms per se. read more

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Came here with Steven and not as impressed as I thought that I would be. Very rich in history with the inaugural balls hosted and celebrities who stayed here. Love that there are description boxes all over the lobby so you could get to know the hotel. But, the room had cracked white doors and peeling white paint. Clean, yes, but everything is aged. Bed is pretty high, too, so be careful during nighttime. Staff were nice when we checked in and out of the hotel. Valet was like $40(?) and charged to card on file for hotel room booked. Comes with free drink at the café for all guests who book room. Drinks made there were mid, though. I thought that the decorations at the lobby were cute with the floral look. Security and housekeepers do a good job of checking in with guests, too, which I experienced when I was doing an early morning walk around the hotel lobby to appreciate its beauty and historical significance. Conveniently by the bus stops, but staff here not helpful with directions, so use Google Maps to navigate read more

Omni Shoreham Hotel - Hotels Near Me - Washington, DC, District of Columbia

Beautiful historic hotel. Have stayed multiple times at this location and have always had a wonderful experience. All the staff go above and beyond in making your stay pleasurable. read more

Bad experience. They had a bounce house kids event scheduled for Saturday morning for weeks. I even called the night before to confirm. We show up and they tell us "Oh, last night we decided to cancel and do a private event instead." Really amateur operation going here. I hate leaving a review based on one single fleeting experience because it may not be reflective of the establishment as a whole, but this sucked. We promised our kids a bounce house, they were so disappointed. This place feels really unprofessional. read more

We did a resort day pass for the pool with the kiddos for a staycation. Adult passes are $100+ and kid passes are $20. If the whole family comes, it usually makes more sense to get a room vice just the day passes. Love that the deck is clean and they have a pool bar/grill! Literally stayed all day and left just before a huge storm came, whew. Highly recommend! read more

Omni Shoreham Hotel - Sunrise - Hotels Near Me - Washington, DC, District of Columbia

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The only reason it didn't get 5 stars is because I haven't stayed overnight yet. This is a grand hotel in the nations's capital. I was there for the NYE gala, and it was beautiful! The lobby was decorated with beautiful holiday displays and statues. As soon as I approached the hotel, I had 3 people greet me and open the door. There are several big conference and ballrooms in the lower level. However, I got a little turned around because there wasn't signing to navigate the large hotel. The staff was very helpful in assisting me and sharing information on how to navigate the event. They also have a large valet service area and staff. The experience makes me want to come back to stay. I will update the review when I do. read more

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This hotel is beautiful. The lobby looks amazing and the lounge has nice drinks. The location is walking distance to metro and good eatery's The rooms are spacious, the bedding was fluffy and comfy. The hotel is big and it's right off of GW PKWY. Didn't do any room service, I would say it was pretty quiet on my floor. The elevators are small. I would love to stay again. read more

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Used to love this place, but completely unusable wifi makes it impossible to recommend. Poor service in the room as well (at least with Verizon) meant I couldn't hotspot either. read more

I stayed there for a trip to DC- It's one of the best stays I've ever had!! The place is awesome but on top of it their staff is the besttt!!! "Chase" helped me and my friend at many instances and was so devoted and had a lovely personality. Really exceptional customer service. There is a pool side and outside lawn and really cute terrace in the hotel to where you can work peacefully. Lobby is pretty good too. Will Defo come back here. If you are in DC for a long or short trip will highly recommend it. It's very close to public commute and not far from other parts of DC. read more

Omni Shoreham Hotel - Hotels Near Me - Washington, DC, District of Columbia

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Amazing. We had a small problem with our room so we went to the front desk to see if we could change rooms. Oh my gosh they gave us a suite...900 square foot room. Absolutely beautiful! J is have always loved the Omni, we go to the other Omnis in different locations also. They were built in the 1800's President celebrities, movie stars have stayed there. They have a bar and restaurants. And best of all they have it all decorated for Christmas. Also a room for small children. Crafts etc. I'll always choose the Omni s when I can. Wish I could show the professional way they decorated. Beautiful andNostalgic . Thank you Omni. Merry Christmas to all. Ralph Fusco read more

Omni Shoreham Hotel - Merry Christmas 2025 - Hotels Near Me - Washington, DC, District of Columbia

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We reserved a room at the Omni Shoreham in DC for a staycation this year for July 4th. Unfortunately, so did everyone else in the DC Metro area. We arrived at 10:30 am on the 4th to find that the pool was already at capacity, and a line had begun forming. And by at capacity, that meant they let people put towels out when the pool opened at 6 am and leave them for whenever they returned throughout the day. Do you think I was disappointed since it was my birthday? You should have seen the four-year-old in her water wings in line for who knows how long.  We went straight back to check-in to see if we could get a refund, but unfortunately, we were unable to do so since we had booked through Booking. Their solution was to give us a late check-out, allowing us to use the pool the following day. We begrudgingly agreed. We then went to check out the room and planned to return that evening to sleep there so we could beat the crowds for the pool the next day. We decided against sleeping there because the room smelled like 50-year-old cigarettes and was just kind of sad and dated. We decided we would rather sleep at home and come over early the next morning to enjoy the pool.  To placate us, the girl at the desk, who had checked us in, knew it was my birthday and asked if I liked cake, to which I replied, "Who doesn't?" She told my husband she was going to send a birthday cake to the room. Later that afternoon, my sister-in-law called the hotel to try to send us a bottle of wine to the room, but no one at the front desk could figure out how to do it. They also told her not to worry because they were doing something, "really special".  We returned the next morning at 7:30 am and secured the last two pool lounges available. Again, the pool was filled with towels and hardly any people. We then went up to the room to see what they had left, which we assumed would be a cake. Apparently, that was a rhetorical question because there was nothing. Now, onto the two-hour burger. We went back to the pool, not wanting to be those people who tag their seats and leave for hours. I had no breakfast in the rush to get over there to secure pool seats, so I was starving by 10:30. The poolside cafe was set to open at 11, and had a burger that sounded delicious. I went up there at 11 and was asked to come back in 10 minutes. I went back 15 minutes later to order and was told the chef was not there yet. So, after another 15 minutes, he has arrived! I ordered my burger, and then the wait began. It takes about 45 minutes for me to get my burger, and it's the wrong one. It was a burger that wasn't even on their menu. We are talking about a four-item menu. I go back and ask them if they could please make the correct burger. The cafe isn't even busy, but I wait another 45 minutes for my burger. I went back to the coveted lounge to eat my lunch, and they made the same exact thing they had on the first one. At that point, I just ate it with a couple of glasses of rosé to wash away the ridiculousness of the whole situation. Mistakes aside, it was a solid burger. Everyone who works there is incredibly nice, but it seems they lack proper training. This makes me think that the management might not be very effective. Since we are local, it would have been nice if they had offered us some pool passes to return later in the summer. We are moving up the street next week, and I had hoped to make the Omni my local pool since they offer day passes. We've stayed at the Omni Homestead in Virginia a few times and have always had a great experience. Unfortunately, that was our last visit, as they couldn't figure out how to make it right. Places that are not resorts should not try to act as such. We all pay the absurd resort fees on top of all the other fees and taxes these days. I thought that for the Omni's reputation and resort fee, we would at least have a relaxing time by the pool. Not so much. read more

Omni Shoreham Hotel - Pool lounges at 7:30am - Hotels Near Me - Washington, DC, District of Columbia

Beautiful hotel to go to for a wedding but it is on the older side and the rooms could be cleaner. We had to ask for towels multiple times which never came so we ended up going down to reception for them. Also half the outlets and lamps didn't work which was annoying. The bed was good and firm though. We were also able to get water bottles at reception. The maid service made the beds but didn't do much else like take out the trash or clean properly. read more

They have a beautiful pool, but it is surrounded by a limited number of seats, and what is there is broken, damaged, old and in need or replacement. I used to love coming to the pool at the Omni but now anymore. In June I had booked a massage, I had done this the previous year and had a great experience. When I arrived, instantly something seemed off. They seemed confused, and unaware of my reservation. The gentleman running the desk seemed he was trying to kill time, so walked me to the changing room. But, instead of showing me it he walked into the women's changing room with me...! I was shocked, and so were the other women in there. After that it only got worse. They asked me to sit in a hallway and wait for the masseuse to let me in. Shortly after a man came in in shorts and a t-shirt and said he would be doing my massage. He told me to go in and change and lay on the bed. He reeked of cigarettes. I changed and laced down, and suddenly just felt off. I got up and left the room, the man was sitting outside on his phone Spotify trying to find spa music. I left - went to the Health Spa desk and told them I was leaving, and they wouldn't let me leave. I have never experienced something more uncomfortable. It is clear there is no one running the health spa and pool area, or the person who is is so poorly managing it, it's embarrassing. It is a beautiful property- I hope they change. read more

If I am honest, the people at this hotel stare at you when you eat food in the dining area and they are all immigrants, so they speak their language while watching you eat. I just stopped eating my food because I found a hair in it that is clearly visibly not mine. Would not recommend, the grounds are very pretty though. read more

Omni Shoreham Hotel - Burger cut in half - Hotels Near Me - Washington, DC, District of Columbia

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The Omni brand had me thinking I was going to be staying in a wonderful hotel. The weird valet service that was unorganized should have been my first clue. The staff was professional at check-in. The conference accommodations were average and the food provided for the conference was cold and subpar. They ran out of coffee and the lunch was cold. Salmon and chicken were not tasty cold but may have been better warm. The hotel just needs a facelift. read more

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I arrived at this hotel after a long drive, completely exhausted, and with an important morning appointment. I got there around 2:40 AM, but they told me they couldn't check me in because the system was updating. It's now 4:33 AM and I'm still waiting. When I first arrived, the front desk agent apologized. I appreciated his attitude and told him it wasn't his fault. However, an hour later when I checked again, he told me it was actually my fault for not calling in advance -- and claimed that check-ins are usually paused between 2-3 AM at hotels like this. But guess what? It's 4:37 AM, and the system is still "updating." Since I was so tired from driving, I rested briefly in the lobby to relax my feet. That's when a security guard approached me with a rude tone and raised voice, which felt very disrespectful. This has been a frustrating and disappointing experience. I expected more professionalism and basic hospitality from a hotel at this level. Still in the car though because of there treatment read more

Omni Shoreham Hotel - Showing the time and that im still in the car - Hotels Near Me - Washington, DC, District of Columbia

I'm partial to Omni hotels as my wife and I chose to have our wedding reception at one of their properties. However, this property was not to my liking. You may enjoy it more if staying in a historic hotel, with all its quirks, gives you enjoyment. However, for my stays here over the years, I find myself wishing to stay at a humble Courtyard by Marriott instead. The grandeur of this hotel is a great idea, but the execution is lacking in details. I wish they would better appoint the guest rooms it to match the caliber of hotel that it puts itself out to be. Since the hotel is so historic and old, there is a musky smell throughout the guest rooms, with BO smell in the bathroom and leak stains around the base of the toilet. In window air conditioning is loud, floors are squeaky and has many uneven dead spots under the worn carpet. Toilet flushed extremely slow and the toilet seat was yellowed from age. Sink was small and didn't have enough space for toiletries. Shower was a bathtub that had three separate shower curtains to wrap around the tub to keep the floors dry. No shower gel was offered in the shower, so had to use an old school soap bar that is rare in hotels nowadays. There was also insufficient lighting inside the room, so I had to take off a couple of the lamp shades to improve it a little. Ventilation in some of the conference rooms were questionable, as it still felt very humid and damp although the AC was blowing strongly. Overall a beautiful hotel with very good Omni service. read more

The Omni Shoreham is a breathtaking hotel. From the lobby's twinkling crystal chandeliers to the impeccably comfortable appointments of each guest room, this property radiates opulence and luxury in every way. I was impressed the moment I walked through the door. It comes as no surprise that a host of lawmakers (including two presidents) have slept in this building; this is perhaps the classiest hotel I've seen on the East Coast. The lobby's interior speaks to a bygone era of classic luxury. It felt truly special to stroll beneath the vaulted ceilings and radiant lights of this foyer, all the while imagining I was a statesman of repute. It is even rumored that these halls are haunted by the ghosts of politicians past. Considering the Omni Shoreham's long and illustrious history, I would not be surprised. Guest rooms with two queen beds are exceedingly comfortable for a family of four adults. My family and I enjoyed a spacious room on the top floor with sweeping views of the Arlington skyline and the Washington Monument. The beds are quite nice; I slept well throughout my stay. I appreciated thoughtful touches of convenience like a heat lamp installed in the bathroom ceiling and a lighted walk-in closet to store my hefty luggage. For the hot, humid days of summer in Washington, the massive outdoor pool at the Omni is a blessing. I also like lounging in the jacuzzi next to it. A veranda with luscious lawns and flower gardens surroundings the pool area, overlooking the hills and forests of Rock Creek Park. The area feels serene and totally separated from the bustle of the city outside. I highly recommend brunch at the lobby restaurant. Having visited on Mother's Day, the menu here was extensive and delicious. I especially enjoyed the seared tuna with creme brûlée for desert. It's hard to imagine a better brunch for momentus occasions. (For a less pricey breakfast, there's a cafe with scrumptious banana bread and tea on one of the promenades.) The Omni has a fairly good location; while it's not exactly downtown, this property is walking distance from the National Zoo and only about fifteen minutes from American University by Uber. What's more, there's a metro station right outside. I love the nightlife of the Adams Morgan neighborhood, from which the hotel is a very short distance. In all, the Omni Shoreham is certainly the best Omni property I've stayed in. This is a five-star, first class accommodation I'd recommend to anyone visiting Washington, D.C. read more

A lovely hotel in Woodley Park that offers beautiful interiors and great staff--I wish they were paid sufficiently! Our rooms were lovely and had cool views of Rock Creek Park and the Washington Monument. The lobby and bar areas are great! read more

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I thoroughly enjoyed my one-night staycation at the Omni Shoreham Hotel. Everything during my stay was comfortable and the team was extremely accommodating. A highlight for me was the professionalism experienced at check-in, from the receptionist - Toorilay. The location of the hotel was perfectly situated in the Adams Morgan neighbourhood. I was able to conveniently Uber to the restaurant and concert venue, without sitting in crazy traffic. As many of the other reviews mention, the hotel is quite dated. But given the history and magnificence of the building - this didn't matter to me. The room was very spacious with an excellent view and gave a palacial feel!!! read more

Omni Shoreham Hotel - Hotels Near Me - Washington, DC, District of Columbia

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Lobby beautiful, bar and restaurant decent. Guest rooms spacious HOWEVER, three of our rooms had mold on the bedroom walls, and around the terrace doors and windows and two of the rooms had human hair in the bathtubs even after we notified housekeeping and supposedly they recleaned them. read more

Our family has been visiting the Omni Shoreham in DC for many years, without incident until this past visit over Labor Day weekend. During our stay, we were 'reminded' of our Asian heritage on four occasions by various staff. A woman at the pool/fitness check-in asked if we were from, "Japan." We let her know we're from NJ, but that my parents had Korean heritage. She later awkwardly greeted us in a language that was not Korean. At breakfast, a separate staff member asked my brother-in-law, who is of Asian descent, if he had dined at the restaurant the prior day. He had just checked in, so it was a case of mistaken identity. At the pool bar, another staff member asked me if I was Korean and if I had been at the bar the prior day. She mentioned that I looked like a Korean guy from the other day. Another case of mistaken identity. These interactions are offensive. Calling out heritage is one thing, but for a pattern to exist among various staff employees, to awkwardly call out and point out that people are of Asian heritage, is wrong. The mistaken identity issue is a not so subtle jab - "all Asians look alike." Please train your staff to not comment on a guest's background, heritage, or otherwise try to make comments of seeing someone again (unless they are absolutely sure). The exception being if the guest brings it up. We loved this hotel. Unfortunately, we have to consider other places to stay next Labor Day weekend. read more

I just spent 3 days here for a conference. It's musty and moldy smelling which made it hard to breathe. And SO many stairs from one event to another and not ADA friendly. The hallways are freezing. Hotel staff interactions were great. Don't expect a breakfast or lunch venue unless it's a coffee counter. I do not recommend this hotel for conference hosting. read more

My husband and I have made this an annual trip. We love the Omni and here are a few reasons why: *Staff is amazing. When you come back after an outing, the doorman greets you warmly saying, welcome back! *Rooms are reasonably priced, especially given the location. *While the hotel is older, it has charm and is gorgeous! *Property is beautiful. Make sure to go out back and walk round! *Rock creek park is right outside the hotel. You can get on the trail and go all all the way to the National Mall. *Don't feel like going out to find a meal? Robert's restaurant is on site and has a great menu. read more

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It is no wonder this hotel's guest register is full of some of the most famous names in show business and government as these people always want the very best. On several recent occasions, I felt like a celebrity what with the wonderful service from so many staff members. The guest services director, Alton, who looks like a movie star himself- or at least a GQ model off the cover of the same magazine, often greets guests and asks about their stay. He is personable and very caring. I was impressed and thought what a perfect person for that job. I use concierges for help and recommendations everywhere I travel and the Shoreham is blessed with the vibrant, lovely and very knowledgeable, Eva.No matter what request for help I needed, this lovely, elegant lady followed through impeccably. The hotel is conveniently located near the Metro, a " restaurant row" of sidewalk cafes, the National Zoo as well as a short Uber ride to Washington's mind boggling National Cathedral. Dining at breakfast is truly a treat in the fabulous Robert's which opens out to a beautiful garden. The wonderful hostess, Annette welcomes you and with luck, you may get seated in a section served by Feli who is so attentive and charming. It would be a huge mistake to stay in DC and not stay here! read more

We needed a hotel for just one night in DC (celebrating my birthday) and the Omni fit the bill! It's really easy to get to if coming from out of town. Check in was a breeze and they even accommodated a late checkout. Note that they only do valet service for cars here at the hotel (no self parking) at $55/day + tax. Our room was clean and spacious- exception the bathroom! We wished it was bigger. We found a great breakfast/ brunch/ lunch place right across the street - OpenCity. We will definitely keep this hotel in mind when we return to the city. read more

I stayed here with my in laws and the facilities are really nice and kid friendly but it was impossible to get anyone up to the room to help with a cot. So YMMV. read more

Would not book there again and do not recommend. Valet was very nice and checkin was okay. We had high hopes, but ended up being sorely disappointed. The hotel is very old and has not been kept up well. Surely, at one point in time, it was very nice, but now looks dated and feels dingy. The room was sub-par and did not feel luxurious. Floors were badly stained. There were cracks in the bathroom flooring. The bed was nicely decorated, but upon sitting down, there were loud noises due to some material that sounded metallic underneath. The place looked very old and worn down. It felt more like an old apartment than an upscale hotel. The crab cakes were burned at Roberts. When we alerted our server she did not apologize. She walked away and got the manager. Glad she got the manager, who was very professional, but she should have apologized and explained what she was doing instead of walking away without saying anything. Overall, wasn't impressed with the table, seating, or decor. Everything looked old and worn down. Marquee Lounge was better even though they offer less food. The ambiance was great and loved the different seating options. The lobster roll and fries were very good. Calamari was not great. Shrimp was good. Fried mushrooms were very greasy. Drinks were ok. We did not stay the night because the room was not comfortable. We believe we got ripped off. read more

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When I entered the lobby, I was taken aback because it looked so beautiful. That changed quickly when I entered my room. Firstly, it smelled like mothballs and a recent fumigation. The carpet was stained, wall trim was stained and dusty, bathroom had stains on the sink, exposed and filthy grout throughout with a large dead bug hanging from the bathroom fan. The bathroom was also tiny. I had sealed doors with tape in my bedroom on both sides. I could not stay there, especially when I looked at recent reviews with pics of cockroaches and bedbugs. Nope! read more

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I stayed at this hotel from Friday, May 23rd to Monday, May 26th, and I am extremely disappointed with how I've been treated since checking out. I was charged an incidental fee of $272.50, which I was told would be refunded after my stay -- assuming no damages or issues, which there absolutely were not. It's now well past my checkout date, and I still have not received my refund. I've called multiple times, trying to reach accounting or someone who can provide clarity. Every time I explain the situation, I'm either transferred endlessly or told someone will "look into it" -- and then I never hear back. No one can give me a straight answer as to why I haven't been refunded. It's incredibly frustrating and unprofessional. This kind of behavior is dishonest and unacceptable, and guests should not have to chase down their own money after paying hundreds to stay here. Please be very cautious if you are considering booking this hotel -- especially if you're using a card for incidentals. Based on my experience, they do not operate with integrity, and customer service has been completely unhelpful. I will not be returning, and I urge others to think twice before trusting this hotel with your money. read more

I had always dreamed of staying at the Omni Shoreham. From the pictures and reputation, it seemed like a classic, beautiful hotel where I could relax and enjoy a special experience. Instead, I ended up living a nightmare I'll never forget. At check-in, the hotel gave me someone else's reservation and then charged me for their room, even though I had already prepaid for my own. When I flagged the mistake, instead of acknowledging the error with concern or urgency, I was met with a dismissive attitude -- like I was the one making a fuss. But that wasn't the worst part. Later that night, complete strangers were given a key to my room and walked in while we were sleeping. Let that sink in -- I was asleep in bed when strangers entered my room because the front desk made yet another mistake. I was terrified. I didn't sleep the rest of the night. Every sound in the hallway made me jump, thinking someone was coming in again. I had to leave the "Do Not Disturb" sign on the door the entire stay because I was too afraid to let anyone, even housekeeping, in. That's how unsafe I felt. I immediately asked to speak with the General Manager. I was told someone would call me. That call never came. Not that night. Not the next day. Not ever. No one took true responsibility. No one followed up. No one made it feel like my safety and peace of mind actually mattered. The hotel did eventually offer to waive the resort fees and give us one night free -- but honestly, it meant nothing. That kind of gesture might work for a billing error or bad room service. But when someone literally breaks into your room while you're asleep, no amount of discounts can undo the trauma or fear that follows. What was supposed to be a dream stay in a luxury hotel turned into sleepless nights filled with anxiety. My dream of staying at the Omni was shattered. The experience left me shaken, exhausted, and extremely disappointed -- not only in what happened, but in how little effort the hotel made to truly make it right. If you care about feeling safe, valued, and respected as a guest, I would strongly advise staying elsewhere. read more

My family and I stayed at the Omni Shoreham hotel for 5 nights and had a wonderful experience! The staff were welcoming, helpful, kind, and the reason I'm writing this review. We felt cared for and pampered. Heres the breakdown. Lobby - BEAUTIFUL and smells super good too. Overall, it's such a nice vibe. The gentleman working at the front desk was super kind and welcoming. He gave my kids goodie bags and gave my husband and I drink/coffee vouchers. Parking is probably the only downside. It's $50 a day for valet (no self parking). However, this is the norm for nearly all hotels in the area. We swam in the pool each day. This is a great pool if you have kiddos because it only goes to a little over 3ft. Shout out to the hotel house keeping! They're on top of it! We went down to the pool and by the time we went back to the room it was nice and clean. Room service was quick and good. read more

Omni Shoreham Hotel - Pool - Hotels Near Me - Washington, DC, District of Columbia

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That entrance though - so magnificent. Loved the historic charm of the hotel, its got that classic, old- school elegance with amazing exterior as well. The location is super convenient (close to the metro), and the rooms were spacious and comfy. Staff was friendly and helpful throughout. Only downside: parking is valet only and pretty pricey. Overall, a solid stay if you're looking for something with character and easy city access. read more

We planned our vacation at the Omni months ahead. Having health conditions, including cancer & asthma, I both wrote and called prior to ensure various room specifics were handled. This included no scents, no feathers, quiet room, no chemicals used to clean, and nobody to enter our room without a mask. I was assured this was taken care of, via email and at check in too. We were also "promised" a free microwave upon check-in by our Customer Relations Manager which took 4 days to show up after repeated calls using that manager's name who made the promise. The WORST: Room 669. Immediately on entering we noticed a foul smell and a constantly dripping sound. We immediately observed disgusting foul black mold around the base of the toilet, indicating the seal is bad. Bathtub constantly dripped. Mold in shower and shower tile was so disgusting it looked like it had never been replaced and was filthy. The odor of FECES in the room kept getting worse, filling the entire room. It was positively nauseating. NOTE: This is a health hazard for anyone, let alone someone with cancer. We called twice and they finally sent a "House Engineer" who entered our room - maskless. He told us 1. He couldn't smell anything 2. He had a cold. 3. The only thing he could do was use a "completely safe" CHEMICAL the Omni "always" uses. It did nothing. At that point, we were livid and after much exhausting, time consuming debate the Omni late on a Sunday night sent one guy to help us move all of our stuff to a new room. We were so worn out and they offered a suite with a few small credits, so we accepted it. However, considering 1) the amount of time we wasted on our vacation that can never be replaced, 2) the fact that this is an OMNI Hotel - 4 Diamond - where Presidents have stayed and the Senate meets at - This should NEVER in a million years have happened. A room provided to a customer - or even accessible in an Omni this condition? Absolutely unacceptable. SEE PHOTOS. But to happen to someone with BLOOD CANCER who took the time and energy and effort to spell out exactly what we needed, is unforgivable and must be made right.. We will not know right now what effects sleeping in such HAZARDOUS CONDITIONS for 2 nights could have on my future health. But surely a hotel of this stature should have at the very least given us those two horrid nights on the house, regardless of whether we got a suite or not. It's reprehensible that we were nickeled and dimed after being put in this situation of utter filth. We are asking Senior Management to consider reimbursing us for our entire stay at the Omni Shoreham. The Servers at Roberts Restaurant were EXCELLENT, to include Darrell, Annett, Massea, Seghe, Feli, the wonderful young gentleman from Indonesia and any others I am forgetting. The cream of the crop. They represent what the Omni name is about. If only your front desk management was the same. We will wait for your communication regarding this. read more

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The location of this hotel was super convenient-close to everything I needed, which I really appreciated. Unfortunately, that was the only good part of my stay. I found bedbugs in the room, and when I brought it to the staff's attention, there was little to no effort to fix the situation. It was honestly disgusting and really disappointing. I won't be coming back, and I'd warn others to be cautious. I was staying on the sixth floor on the west side. That side of the hotel needs to be cleaned and inspected. read more

Omni Shoreham Hotel - Hotels Near Me - Washington, DC, District of Columbia

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Beautiful hotel. We stayed here for one night while visiting Washington DC. The room was very comfortable and spacious. The worst part about this hotel is the parking. There is no self parking and the valet is $55. read more

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