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    Omni Providence Hotel

    2.9 (320 reviews)
    Open Open 24 hours

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    Recommended Reviews - Omni Providence Hotel

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    Corner Suites are Large
    Alan B.

    I haven't stayed at an Omni for many years, but I liked this location and decided to give it a try. The valet service was prompt and we were offered help with our bags, which we didn't need. The check-in desk was available, though it was early and our room wasn't ready. I was told they would text me when it was cleaned. We gave our bags to the prompt and polite bellman, and headed off for a walkabout in Providence. Five miles later, after an excellent lunch at Hemenway's, we returned. I didn't get a text, and our room wasn't ready, in part because we had a corner suite and there are fewer of those available. However the desk clerk told me another suite was available and the same as the one booked, so she checked me in. It was a large and nicely appointed room, with sofa, two wing chairs, large desk, king bed, and expansive views of the city. The room was in excellent condition. But it was warm! It was 74 degrees. I turned the thermostat down to the lowest setting, 67 degrees and made sure it was on AC. About an hour later, the room was still 73 degrees, even though we opened several windows. As the night cooled, and more windows were opened, the temperature went down to 71 degrees, which though still warm, was acceptable. We also had another issue, the TV wasn't a smart TV, it used Google Cast. I tried it from my PC, then my phone, called the front desk, but couldn't get it to work. The next day, prior to heading off to the Seastreak Providence to Newport Ferry, we let the front desk know of these issues. When we returned that evening, the room was 68 degrees, as was the thermostat. Fixed! Once again, I tried to get Google Cast to work with my phone, to no avail. The front desk sent up an engineer, who was able to launch it. You had to tap the room number notification at the bottom of the screen. Google Cast doesn't tell you to do that, but that's how he got it to work. Overall, I was impressed with the Providence Omni Hotel, and think it's in an excellent location. Service was professional and responsive. Considering they use Google Cast instead of smart TVs, and the temperature issue wasn't reported prior to our arrival, I'm comfortable providing a four-star rating for this visit. Yelper Tip - If you want a good, high end dinner at the hotel, dine at Fleming's, not Fleur.

    Lobby
    Cassandra T.

    I absolutely enjoyed my stay here. The hotel is older. You can tell by the elevator and the rooms. The rooms in the east tower have huge metal doors inside the rooms. It has been kept up well though. The lobby area is absolutely gorgeous and the front desk staff are so personable and efficient. My flight arrives late and they got me checked in within 10 minutes of arriving to the hotel. It was quiet, but located in an area where there are food and shopping options. There are restaurants inside the hotel and a walkway to a shopping center across the street via a bridge. I would gladly star here again. It was only about 20 minutes by uber from the airport. I enjoyed taking the elevator to the coffee shop every morning. The bath products in the bathroom were also amazing. They smelled so good that I used them instead of what I brought.

    Hair left on the shower curtain from the previous guest
    T W.

    We originally booked this hotel because online said there was a swimming pool, which was for the kids (otherwise we would have went else where). Our arrival was fine. Our check in was great.we arrived around 11:45 check in at 12. We get to our room, and I normally do a spot check which I hope everyone does and the beds were big. Everything was nice at first glance. Then I go to the bathroom ...... I started noticing small things. Which I showed in my pics. What I didn't capture was the peeling of the toilet seat. Even my kids didn't want to sit on there. I was a little disappointed but we already paid for our rooms so why not enjoy the stay Connected to mall was a wonderful experience. We didn't have to cross any streets just walk over the bridge. Very convenient! Our stay was fine. Although I had to call down to the front desk a few times and ask for towels to our room which seemed to take forever. For the price we paid to stay here for 3 nights I feel like things could have been more ...upscale. Paying for early check-in seemed a little pricey too. The cleaning staff was PHENOMENAL! Always ready to help at a moments notice. When I opened my door and they were outside resetting other rooms & cleaning they were great. Shout out to the cleaners on the 12th floor. I could be getting This name wrong but also shout out to DJ (guy with salt and pepper) locs) he also helped us when we first got to our rooms. The kids enjoyed their stay overall. You guys can be the judge of your stay in Just giving my experience. Booking.com gave This place a 4.2. ....il'l give it a 3 at best. Beyond the gilts and glamour of the hotel look deeper

    Good location! Walk to anywhere in Providence
    Chrys G.

    Just checked out of the Omni Hotel in Providence and had to say location was excellent! Great cocktails and bartenders at Fleming's right next door. The only bad part about our stay was the woman at the front desk who told me to go upstairs to use the restroom instead of unlocking the one on the main floor lobby. WTH! Beyond rude!

    Example of stained furniture

    This hotel is dirty and unkept Furniture is stained (see picture) Rugs visibly unclean All bathroom amenities were used already and half empty 2 night stay they never cleaned our room one day and were nasty when we called down to ask for a cleaning Great location but that is literally all it has going for it .

    Hair, not mine on shower wall.
    Fred L.

    Hotel was very nice and the connivence to the convention center is second to none. The control of gymnasts doing flips, hand stands and other skills in the lobby on marble floors is a liability and a nuisance to other guests.

    Josh B.

    For a second, I almost felt guilty for my class warfare feelings after visiting Newport. But seeing the comments of spoiled lunatics about the Omni, I'm ready for battle (yes I realize that Newport residents aren't the ones grumbling about the towel racks at this particular hotel). I'm a Super 8 guy (cue "Common People" on the soundtrack) but was delighted at the chance to stay somewhere more glam. Seems prices fluctuate quite a bit, so I probably won't be here if there's a waterfire or convention. The front desk and luggage workers were excellent. The room was spacious. The convenient location is walkable to the train. Wi-fi is solid.

    Lobby

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    5 days ago

    Went for a conference. Wifi has been down all day. Hundreds of people travel and are remote for work. Nobody seems in a rush to address it.

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    Toilet ran all night. Corner suite 7th floor overlooking highway and garages. Dated. Room service fair.

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    Ask the Community - Omni Providence Hotel

    Review Highlights - Omni Providence Hotel

    You don't even need to go outside to go to the mall, the Dunkin Donuts Center or any of the convention rooms.

    Mentioned in 4 reviews

    Read more highlights

    Skyline at Waterplace - View of Water Fire from Skyline... their balcony is honestly the highlight of their venue

    Skyline at Waterplace

    (56 reviews)

    Downtown

    I'm so sad that I cannot give more stars to Skyline at Waterplace…read more Their venue is in such an INCREDIBLE location, in the heart of downtown Providence right on the river. They have a huge balcony that overlooks the river and a ground level patio that walks right out to the river boardwalk. We were able to enjoy Providence's Water Fire with private, front row seats. It was a priceless experience Despite all of that, the interior spaces are very, very small and oddly shaped, making it very hard to move during an event. It also makes it very difficult for the staff to maneuver in between tables, causing a major traffic jam when it comes to meal time. I'm not sure what happened when we were there, but there were MAJOR delays and mix ups during our event. So much so that the wait staff actually forgot to serve our entire table. By the time the realized this, they served us ice cold food that was over cooked, over salted, and actually inedible. The hosts of our event tried to correct it by offering to comp our table a round of drinks. But at that point we were all so disappointed and turned off by the entire experience that we all decided to leave two hours before the end of the event. Skyline at Waterplace has the potential to be incredible. But until they make some major changes, it's not a place I can recommend.

    It's a weird space, kind of like your weird Greek party uncle decorated it. The appetizers are…read moresurprisingly good but the entrees were lackluster across the board. The view is a view you can see without eating here. Overall it's a solid meh. But then the service was poor. Our server was very friendly but disappeared chatting with a nearby table for long soars of time. We could see her, but we couldn't get her attention so waters stayed unfilled and such. And when we asked for separate checks with was a TRAGEDY. Huge deal about how they don't do it and the can't do it but they'll do it this time and then here's some guilt with your checks. The manager came over and shamed us for our wanting to use separate forms of payment too. Separate checks stopped being a big deal in the 90s. In the 90s there was easy to use POS tech to do separate checks. And then they added gratuity (without telling us or noting it anywhere) so the bit about how people don't right with separate checks was uncalled for. There is zero chance I'll ever go back here. But. Again. The appetizers were good.

    Barnaby castle - Upstairs apartment we borrowed for pics!

    Barnaby castle

    (3 reviews)

    Federal Hill

    We hosted a party here on Oct 13, 2019. We booked our engagement party on short notice (about 5…read moreweeks before) and Kaitlyn was so easy to work with from the start. We fell in love with her, the house, everything including the murder-by-mail story behind the house from the 1800s. About 2 weeks before the party we called Kaitlyn and told her it was going to turn into our surprise wedding! She continued to be so helpful and excited, giving recommendations for all kinds of vendors we'd need. The day of the party she was professional and hands-on, making sure everything got done on a quick timeline. She calmed nerves and had great suggestions on where things should go to make sure everything flowed just right. Our rental price included some tables and linens she had available, and some glassware too. It was so perfect from the start and we couldn't be happier!!

    Came for an Open Doors RI tour. Online tickets were sold out but they were able to accommodate a…read morebunch of us at the door. Beautiful historic building who's tour guides added in a true life murder mystery of the lady of the houses death. This really added to the event as it was so my scene and absolutely fun. They also had a whiskey tasting since she was poisoned with whiskey which is ironically amazing. I would def host an event here because unlike the Newport mansions I could touch things and see things in the midst of being historically preserved since they're still restoring the house. Open Doors RI has found a new regular customer :)

    Omni Providence Hotel - hotels - Updated May 2026

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