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    Omni Cosmetic

    5.0 (1 review)
    Closed Closed

    By appointment only

    Services - Omni Cosmetic

    Cosmetic surgery

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    8 years ago

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    Sapphire Advanced Aesthetics

    Sapphire Advanced Aesthetics

    2.6
    (25 reviews)
    0.7 mi

    I've had treatments done here for 10 years and every tech has been great. Dr. Smith really listens…read moreto every individual concern you may have as a patient. The front desk and nurses are extremely knowledgeable and kind.

    I would not suggest going to Sapphire as I have had open incisions/wounds due to thermal burns for…read morea year, which I have to get corrective surgery at another clinic to correct. I went in for tickle lipo and bodytite on 9/11/2025. Dr. Leslie and her staff are very nice, and I initially felt very confident in my decision to go with Sapphire. One thing I did not realize is that Dr. Smith is a board certified surgeon, but not a board certified plastic surgeon. After my first procedure, I realized the 5 incisions I had were quite large and red (quarter sized), and I think Dr. Smith noticed too as she asked the nurse to write down that I would need scar tape in the future. I went home to begin healing, except I never really did. The incisions stayed open. I emailed and texted Dr. Smith who continued to give me antibiotics for the incisions, which resulted in me at the ER getting tested for C. Diff after the 3rd round of antibiotics caused me severe stomach distress. Each month I would email or text asking about why my incisions were not closing, and was told a few different things each time. First it was I was a poor healer, then it was because I must have red hair genes in my family causing sensitive skin, and then it was that the scars were keloids. I went in several times over the first year to be seen, and even once for morpheus just at the end of April. Each time she saw the open incisions and I was told they would heal with time. I have my entire text chain with Dr. Smith over the last year, including the photos I sent in of my open incisions on multiple occasions. Upon my count, I reached out 10-15 times in regard to these open sores. After 8 months, the incisions were still open, and I realized that the lipo result was not great either, as very little fat was taken. I was told I needed to wait 7-8 months to see my final result. I went and saw Dr. Smith again and we decided to try a revision. I had my lower stomach done again around the belly button and then the sides and under the armpit area. This time no bodytite and my incisions were tiny and healed in less than 10 days with zero issue. However, this time I did notice I had a large dented line running from my belly button downwards. I was hopeful as I healed that this would go away, but it just became more visible as the swelling went down. I waited the 2 months I was told to wait after my second "revision" lipo procedure, and then I went to another plastic surgeon to get a second opinion. I was told the open incisions I have from the first procedure are thermal burns that will not close because the tissue is damaged. I sort of figured this as they are about the size of nickels and still scabbing daily. The doctor suggested scar revision, and also stated I would need fat grafting to fill in the large dent/line that was caused during the revision. I was quoted 4k or so to have another procedure to correct the issues I received at Sapphire. I reached out to Dr. Smith and the team very nicely and asked if I could be refunded just the price of the bodytite as this is what caused the issues. I thought this was extremely fair all things considered. I enclosed the exact photos I am uploading with this review. I didn't even ask for financial assistance for the dent I would need filled. Dr. Smith replied stating I would need to come in yet again as she was "confused" as to why I would need fat grafting and offered to microneedle my open incisions, which we know you cannot microneedle over open wounds. She stated there were more options she could offer, but at this point, would you trust her to work on you again after TWO procedures, a combined 12 hours on the operating table, countless texts, and 5 office visits? Each time I get something done to correct, I end up with something new. This entire year I have been very friendly and tried to trust the process. I showed up to every appointment and followed every instruction to the letter. I have been doing wound care daily since 9/11/2025. I can't take my shirt off anywhere as I am so embarrassed having these large, red sores that look like bullet wounds on my stomach. I am so disappointed and saddened at how Dr. Smith reacted when I simply asked to be refunded for a small portion of what I paid in, and was essentially gaslit in her reply that she was "confused", despite a year long text chain I have saved showing me expressing concerns about these open wounds. I would not suggest anyone go to this place for anything at this point as Dr. Smith does not stand behind her work and if you do have any issues, good luck getting an honest reply or any accountability. I now have to go to a different place to get these issues fixed, on top of the 9k I already spent.

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    Omni Cosmetic - cosmeticsurgeons - Updated August 2026

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