1. Omicron Granite & Tile

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Jacksonville, FL

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Omicron Granite & Tile

4.5 (2 reviews)

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Greystone Kitchens - Left side. This is our baking area plus coffee bar.

Greystone Kitchens

(12 reviews)

Southside

Our kitchen is complete! #Greystone did a beautiful job and kept us fully informed every step of…read morethe way with their interactive web page and the daily updated schedule calendar. If you are in the market for a home remodel give them a call. Denice walked us thru the designing of our kitchen-to-be and made it fun. Their workers are the best and very respectful of your home. Our supervisor assigned to our job, Marshal, was the best! He gave us his personal number so he was just a text away. He answered my concerns immediately! Alex's demo crew was a very hard working crew! Alex was attentive and was willing to answer all our questions. He made sure his guys cleaned up daily and removed any and all demo debris as they took our walls down and installed a whole new load bearing beam. He was respectful to his crew as well! He is a great crew boss. Electrician was very knowledgable. And the cabinet crew and trim crew were wonderful and so precise! There were others that I cannot remember everyone's names. Call Greystone, tell them Susan Bolton recommended them! You won't be sorry!

See BBB complaint filed 5/1/25 with lots of photos. Too many issues to detail in 2000 word review…read more "6-8 week" project took 6-1/2 months then needed warranty work. Mistake after mistake with Greystone at times having to fix their initial "fix". Apparently workers did not look at the plans (a copy of which was on site). Phone desk to be lower than other cabinets initially installed at same height as other cabinets. Plans showed Mbath sink to be on left of counter but plumber moved plumbing to the right. Had to fix it. Plumber raised shower arm 5-6" contrary to plan and explicit denial of permission to raise it on day 1. They didn't want to fix it; I insisted. When lowered, no thread tape used on shower arm causing leak that had to be fixed under warranty. Leak caused white tiles to turn grayish. Research showed spec sheet said tiles were not suitable for shower floor; floor had to be replaced. Greystone initially refused to fix shower step plate issues which caused issues with shower door placement. Had to redo glass (and quartz on half wall in addition to step plate). Step plate tilted out of shower instead of in toward shower; had to be fixed under warranty. Contracted for regrout of Mbath floor (avalanche white grout). They did resurfacing instead. Old grout quickly showed through. First "fix" was smearing a GRAY substance over the grout/tile edges in those areas. They finally hired grout expert to do regrout contracted for. They had to lower the vanity after talking me into installing it higher because it hit me in a painful place when I reached for the faucet. Many other issues. Repeated theme: They didn't want to fix damage if it could be covered up or have something placed in front of it so it wouldn't be seen. In fairness, PM overseeing warranty work was great; went above/beyond to ensure things were fixed right. Does good warranty work make months of mistakes and stressful battles to get things fixed worthwhile? Decide for yourself.

Omicron Granite & Tile - buildingsupplies - Updated October 2026

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