The billing receptionist girl with every thing fake in her is rude AF...and needs to be fired. This…read morewas not my first experience with her. Plus i had to pay way more for my shots from where i pay every month . garbage experience!!!

I have been going to this doctor for many years now and only go in once a year for my yearly check…read moreup. And every time I have gone in it has not been a pleasant time because the way the receptionist and the other girls at the front when I get checked out. The doctors and PA I have met with are very nice and help me out during my appointment though. The last time I came in I mentioned to dr van that I have new insurance and he told me to let the girls know at check out to help me get that added to my account. She was very very rude and snippy when I asked if I can give her my insurance. She told me I was suppose to do it when I checked in the appointment and didn't take it. Then again, I went for my yearly check up today and it was different girls, but all still very rude and have an attitude. I asked to put my new insurance on file and when I checked out it cost me more for my visit when I put my insurance on rather than doing self pay. (I understand because it depends on the deductible I have) So I asked her if I can do self pay instead and she told me yes but you can't put your insurance back on again. So my question is why can't I put on my insurance again if I wanted to? What if I get a new insurance or low deductible to then put down my insurance. It was very very rude. And from my understanding they get frustrated when Insurnace is involved as if taking off and adding is causing them to do more work.

Service was excellent. I was searching for an ENT specialist to fix my eardrums. My insurance app…read morefound this location being flexible and easy to get appointments. First time here, I didn't have any issues. The doctor gave me a medication. It kind of fixed the problem but I think the symptoms went away on its own. Other than a shocking side effects that almost sent me to the emergency room, I was back to normal. My second time here was to get an allergy test before they can formulate the serum for my allergy shot. Ok. This seems pretty simple. I followed the instructions to prepare my test. I didn't have to wait. The staff poked me a few times (about 82 times) and generated a report. Then, the doctor came in to explain the results and the next step. There were two options, daily drop under the tongue or weekly shots. I thought it was bothersome and expensive for daily dose, nearly $400 for 3 months. He said weekly shots are about the same price. Treatments would last 3 years or longer. I told him I can't do it now because I have some major events I need to attend. He said it would take time to formulate the serum anyway. I was happy that test was done with no side effects. But I am in pain for my wallet. Upon check out, I almost fall to the floor. They charged over $600, including copay for the test. I didn't get any warning. Ugh. I'm so upset and not going back again. I can't afford to get the shots, not even one drop. Tomorrow is the first, the rent needs to be paid. Update: a day later, I called my insurance company and asked them if this provider sent in my procedure for approval. The response was shocking. Nope. So, I removed another star.

I don't like the forms they make you sign and the portal they force you to use just to check in…read moreafter making appointment for today. Then they need a credit card before you can complete it which turned me off, then you get an email bill which says it's not a bill but you may be charged out of nowhere and thats stressful, plus it's in same building as Sara Goel whom I reported to Texas Medical Board and many reviews complain of illegal billing practices on their insurance on Google and Yelp which made me cancel my appointment immediately this morning! I did it online said cancelled and I took screenshot and also called because they are sneaky. The girl says I have to sign a waiver to get a copy of authorization they made me sign which says I HAVE A RIGHT TO A COPY AND THEY STILL HAVENT EMAILED IT TO ME NOR CALLED SO I WILL REPORT THEM AS WELL SINCE THEY HAVE ALL MY PERSONAL MEDICAL AND BILLING AND INSURANCE INFO! STAY AWAY AND BEWARE! READ ALL REVIEWS SCROLL TO THE BOTTOM AND SEE HIDDEN REVIEWS TOO!

The staff here is so nice and attentive…read more Dr. Hays was very guest based. He makes you feel comfortable and makes sure all your concerns are met. He took answered many of my health questions with confidence. Don't feel nervous or scared to ask anything, he knows so much and can really help you. I definitely found my new PCP.

I have been a patient for a few years and I love Dr Hays and his staff. If you have an appointment…read moreat 10:00 you're seen at 10:00. I've never had to wait more than 5 minutes. They have an in-house lab for bloodwork, which is a huge plus. Most of all, Dr. Hays takes his time with you, answers questions and listens. I recommend him to my family and friends.

So....I've been a patient of Dr. Krotz's for many years now, well over 10 years to be more precise…read more I followed him from his days at Baylor, to AFCTX, to now his own practice. That should speak volumes... Infertility is such a taboo topic - nevermind it's already a tough journey to be on. Having a medical team that doesn't treat you like a number on a conveyor belt is one of the most important pieces to that puzzle that not alot of practices (or physicians) have. Dr. Krotz does. He's honest, he's forthright, he's knowledgable, and he's thorough. While the path is never a one size fits all approach, I can tell you many practices that do just that. Inovi (& Dr. Krotz) is not one of those practices. They are realistic and very understanding of the process and what it entails. Visiting Inovi was probably the icing on the cake for me, albeit bittersweet in revisiting the journey I've been on for most of my adult life. The decor is to die for! Beautifully laid out and extremely warm and inviting...My trio loved the waiting area as well! ;) Yes, I do have triplets now (thanks Dr. Krotz), but I've experienced alot prior to gaining my rainbow babies - including losses. Don't judge - but I'd love another little one (or 2! ;)) running around - I'm not getting any younger! The building has easy access and parking was a breeze in the garage underneath. Very easy to find the practice! All that to say - I personally & wholeheartedly trust him and his staff. Over the years he's been the most consistent provider I've had and never once did he give me false hope. Nor did he ever tell me something he thought I wanted to hear. I respect and appreciate that in the medical world...it's a dying attribute and an must- have quality when choosing a team. If you're on the unfortunate infertility journey or trying to conceive and not being successful on your own for any reason - I highly recommend checking out Inovi Fertility & Genetics Institute and Dr. Krotz. The worst I'm sure you'll face is a co-pay and hopefully the best - a better understanding of where you're at and what steps are next....

Such a beautiful office! Immaculate vibes! Amazing customer service, and such smiling beautiful…read morefaces everywhere! I felt so welcome!

Maternal and fetal medicine center: Actual care is good,…read morebut the appointment system is a total failure. Consistently gave appointments to my wife at times where you will show up but than sit in the waiting area for at least an hour. If they know how long it takes for a patient, why not give appointments accordingly rather than just bulking it all up just to increase the intake. For example, a single appointment setting would give us a 10.30 am for fetal scan and than a doctor's appointment at 11 am. But than we would never see the technician till 11.30 making us late for the doctor's appointment. Same issue would persist art doctor's than because you will be late and wait there for God knows how long. Seriously problematic. E.g., for our last appointment (wife was 40+ weeks pregnant), making a pregnant women so far along just sit in the waiting area is not "good care" Not sure if this is because the staff is ordered to increase the intake and take as many patients in as "possible" or just carelessness or disregard to such obvious and easy fix issues.

I See Dr.Adler and he so amazing, he was my ob and now gyn permanently!! I had a gyn before him and…read moreit was dreadful. He changed my Perception on how my medical care should actually be, great doctor and staff!

Staff was nice and knowledgeable, however, I feel they did not fix my issues and I was charged the…read morehighest package there was. I was also not seen for my final last 3 visits nor compensated for them. After I addressed them about not being satisfied with the results, I was offered a new session (with discounts) but again, at the highest package price. For the amount I paid, I should have gotten on board with a holistic/wellness facility instead, that would have done a complete blood workup along with other testing.

WeMED made me feel like I was in safe hands…read more Your practice is great. The services you provide are incredible and the patient experience you provide is like nothing else. I was very well taken care by Dr. Phoenix Zhang. Your staff was very nice, and it is nice to be treated well since you are the patient in need of help. Caring and smiling is good atmosphere for patients. I will continue to come here for my treatment. I thank you all.

I have been coming here for as long as I can remember! I had a pretty terrible experience with…read moreanother clinic, so I am happy I found this place. I've had the pleasure of having Dr. Nguyen and she's caring, personable, knowledgeable and always communicative! She completes my routine PAP test, and always makes me feel comfortable. The experience from check in to completion of my appointment is always quick, and safe. I've only had one poor experience with scheduling, but they made it right when I got there! Thank you Dr. Nguyen!

I came here for my first ever "woman wellness exam" and my experience was amazing. I was seen by…read moreMichelle and she was super nice and was very communicative the whole time. She would say what she was going to do and why before doing it. I've heard some horror stories about doctors at other clinics just shoving a cold speculum in aggressively with no warning but not here!!

I have been under the care of Dr. Zeeshan Iqbal Shaikh for over a decade, and his expertise across…read moreinternal medicine, neurology, psychiatry, pathology, and metabolic disorders is truly exceptional. He brings vast experience in urgent care and emergency medicine, and even minor surgical procedures are handled with precision and care .I recently benefited from one myself. Dr. Shaikh is professional, compassionate, and attentive to patients of all ages and backgrounds, including children and the elderly. His multilingual skills and collaborative approach make him an outstanding physician who consistently goes above and beyond for his patients.

Waited over 30 minutes to be told that they don't do children immunizations and that they only do…read moreit for adults only. If you don't do it, take it off your website. I've attached a screenshot of the website. This isn't the only problem I've had with this clinic. I've been here multiple times and the doctors don't have good bedside manners. Also, they prescribed me something that would have harmed my baby when I was pregnant. I never took the meds and went to a different doctor. I've only gone here when I really needed to see someone on the fly. Will probably be my last time going here.