Cascade is a beautiful community with an amazing care team! Shout out to Beth in the sales team who…read moregoes above and beyond for her referral partners and families! She is very responsive, kind, and has empathy for her residents.

my work requires me to visit this facility frequently and I can honestly say they are among the…read morebest in the region in caring for their residents. The facility is clean and well staffed with happy staff members, and this is reflected by clean and happy residents. The nursing staff are superb, and know and meet their residents needs well; reaching out for additional support in a timely and appropriate manner. A safe place for your vulnerable loved one.

This is the worst place one could put a family member or loved one; with the exception of 1 or 2…read moreAMAZING CNA's, the staff is rude, smell like cigarettes, and must think they work with cattle rather than human beings. This is NOT "a place for mom"!!!

My Dad has been in Regency/ Arlington for over a year. (as of June 2015). My sister and I are…read morepleased with his care, including the PT. He can be a difficult patient at times, but the nurses have handled him with respect even at his worst moments. The staff has been adamant about changes in his care for his safety, although he doesn't like some of those changes, my sister and I are in agreement about his safety. The changes are not unreasonable or too restrictive. He seems to like the food, overall. The trays I have seen brought to him are sensible sized portions and usually contain something fresh: a veggie or a fruit. He likes strawberry-flavor milk and they have made such accomodations for him. Prior to this facility, he was in another rehab place in the area and we are glad he has "landed" at Regency. Yes, I have seen a few staff members smoking during their break, in the designated area, but I don't think its statistically possible for any corporation to have a completely smoke-free staff. I say, if they can fulfill the needs of your family member, go for it!

Fully staffed! New clean building, up to date features and great food. Staff are nice and retention…read moreis no longer a problem here. Prices are good for being the newest in the area. Love having my family here!

I just had a job interview here today. The interview didn't last for more than 5 minutes. The…read moreinterviewer was very judgmental right off the bat, very rude. Asked me why I, a 22 year old male, have moved around jobs so much. She asked it in a very judgmental way. I'm 22. Why would I commit years of my life to one job? Also upon asking about felonies she made an off handed comment about "being a felon trying to work with seniors" implying that I'm some sort of menace to society. No. I'm a young man who had a rough past. I did my time and am working to be a valuable member of the working society. Also during the interview I heard a nurse yelling at an elderly man to "SWALLOW THE FUCKING PILLS OR YOU WONT BE HAVING OUTSIDE TIME". The interviewer gave me a look during this that gave me the vibe of "mind your business." This put me off and caused me to think about the conditions that these senior citizens are living in, and the treatment they are receiving. I do not recommend placing your loved ones in these crooked people's care.

We can only rate Warm Beach based on two extensive tours and another visit to look at the…read morelandscaping and garden area, hence the four star rating for now. We were impressed enough to get on their waiting list for the future. The grounds are impressive for those people who enjoy recreating outdoors. The interior of what we call the "4 plexes", which are independent living, are absolutely beautiful and spacious. We have not yet tried their cuisine but have heard it's terrific. As a continuing care community, WB operates differently than most other senior housing places, so it's up to us to check out all the differences. They no longer offer skilled nursing or rehab as of this date, though they have a close relationship to a nearby rehab location. Despite being operated by a church organization WB appears to be welcoming to all. I checked out their Board of Directors and was really impressed with the depth of experience it represented. A friend and I have been touring a lot of senior housing complexes over the past several years and WB really stands out.

My mom was admitted to the assisted living for medically complex. $11,000 per month. We were…read moreadvised to wait 2-3 months before applying for Medicaid until my parents' funds were depleted in order to qualify. This was incorrect information. My mom's care could have been covered by Medicaid. I asked for a discount on the remaining balance given the wrong info that was provided by their new marketing person. This was refused. This is not a nursing home with nurses on site 24/7. As a result, we experienced delays in medication changes. This was not disclosed or explained. As a retired RN, I advocated for my mom. At times, this was met with resistance. However, ultimately, the communication and care improved during my mom's last days before her death.

My mom lived in the Marysville residence and at 1st it was excellent. The main caregiver left and…read moreit went way down hill. The food is terrible (it is left out for hours and hours-so there is little or no food safety) and there is little to no engagement for the residents. They are told to go to bed when they ask for help or are confused. I have seen the residents mocked when they are having an episode. The owner is very caring and sweet to the residents but she is rarely around and trusts that the place is being well taken care of in her absence but because the caregivers often work 24 hours a day, for weeks at a time, they are burned out and resentful of the residents. They get angry when the residents have accidental bowel movements and one of the caregivers said to the resident "everyone knows when they have to poop, maybe you shouldn't eat so much if you can't control your poop." The caregivers seem to resent their jobs and are put out when they have to help the residents, complaining about how hard the job is. My mom was even given double her dose of medication and it is a very strong, dangerous medication. Luckily my mom was fine. The caregivers do not get along with each other and have had screaming fights in front of the residents and their family. I had my mom in residence for about 6 months before I moved her home. I would absolutely not recommend this adult family home.

From the owner: Bee adult fsmily home llc care 24 houres alder read more

My Dad has been living at Village Concepts for 7 months. I toured 2 other retirement communities…read morebefore choosing this community. My Dad loves it here! Lovely rooms, great food and a very friendly caring staff. It feels like home when I visit as well. They have many activities for the seniors to participate in. I can not think of a more loving environment to have a loved one in. Thank you Village Concepts for all you do for your residents and their families! ** this facility is in Marysville Washington

First, I have only visited this GenCare location twice in the past month - haven't lived there…read more(yet). However, the residents I talked to while visiting have lived there in some cases for ten years so obviously they were pleased. The staff are all very nice and helpful, particularly Sue and Roxie who both gave us tours and answered my many questions. They have 62 rooms, so it's not one of the larger places. I've visited over ten other senior housing locations north of Everett, many quite nice, but this one is top of the list at this point. Their rates are below every other place I've visited, though possibly not the lowest in the region. They are currently upgrading rooms as they are vacated with new laminate flooring and granite countertops. Other upgrades to the common areas are in the works. The rooms, even the studios which seem like one bedrooms (they have one bedrooms and just 7 two bedrooms), are much larger than any other location. Ditto on the amount of storage in the rooms. Place is really clean. They are most accommodating regarding pets and would allow guinea pigs whereas other places stick to the dog/cat thing and often have more restrictions. There is a fitness trainer (and equipment) for no extra charge and she works with various PTs from outside. Lots of other plusses which you'll need to see on their website. Granite Falls is still a very small town but has most of the amenities anyone would require and is around 10 miles from two hospitals. I guess the only aspect of this place that's still uncertain is the routine quality of the food. We attended an open house brunch so I suspect some of the food needed to be prepared ahead of time. It needed to be hotter. Eggs were good, they had quality gluten free toast, home fries were good but needed to be crisped up, coffee was excellent. We skipped the Mimosas. My husband's bacon was sad and floppy and he'd asked for it crispy, which might have been too much to ask for a large event. Service was top notch. This is the only place that offers gluten free, vegetarian, vegan and a couple of other special diet menus. Too soon to really judge their food fairly but we received a free return visit meal voucher so I may check it out. This place is worth adding to your visit list if you are interested in independent or assisted senior living. They also work with residents who have more advanced issues, though don't have a true memory care wing.

My father lived there for five years and just passed away. He said the food was terrible. Wanted to…read morego our for dinner at the drop of the heat! He also thought the insulation in the walls and ceiling was insufficient. Someone upstairs would get up and pace during the night and it woke him up.

Wow...someone is quite bitter. Having just noticed this "review", rather than wasting my time and…read morecoming off as defensive let me say, as the Executive Director I would like to invite anyone to come visit us at anytime. Come see for yourself. I as well as the whole staff at The Cottages take pride in the care that we offer here. I am also happy to add that every year we are visited by the state who survey's everything from the way we dust and water plants, to water temps, food menus, etc. We have had stellar scores with the state and our residents are happy, safe, and secure. While there is ALWAYS room for improvement I'm very proud of our community and the care we offer. It's very sad to see that there are people who are so miserable out there that they want everyone else to be miserable as well. Please come see us... Sincerely, Jeffrey B. Roberts

Having a parent with dementia is tough. During these challenging times it's so comforting that my…read moremom is in great hands at The Cottages in Marysville. Jeff and his staff are loving and caring professionals. Mom is happy and that makes me happy!!! (Also, helps me sleep at night!). Many thanks to everyone at The Cottages, you all Rock!!!! Xxoo