I was in this facility after a month long hospital stay involving a listeria infection. When I…read morearrived at life care I really couldn't walk because of all of the time I had spent in bed. In a few weeks their PT's had me walking around with no problems. The care in general was very good. The food was good, the facility was clean and well maintained. No complaints at all.

Mount Vernon Wa Life Care Center…read more I went to MVLCC after complications for an amputation with the idea that I would do a rehab stint there. These are my observations from a stay that ultimately was just under 8 weeks and included a state inspection where the state inspectors interviewed me. The Facility and My Room The facility serves 2 purposes, rehab, and long term residency. The facility is laid out nicely with a dining room adjacent to the kitchen, a day room to one side of the dining room and a centrally located activity room where groups could get together. The Gym and rehab rooms are at the far end of the building. There are a few nursing stations scattered down the central hallway. There is a dedicated shower room as none of the rooms seemed to have a shower in them, The Facility itself is dated and suffering from a lot of deferred maintenance they are playing catch up on. It needs paint, carpet, plumbing fixes here and there as well as some Hvac work.. I would expect the conditions to improve as they work the issues. My room was set up for 2 people and had 2 TVs but only 1 sink and shared a bathroom with the adjacent room. This wasn't too bad to deal with, but I might feel different if I was a woman sharing a bathroom with men in the connecting room. We did share the bathroom with women in the adjoining room for a short while. The gym and rehab room were what I was focused on and the equipment, while old, got the job done. The food was generally uninspiring, but they feed a lot of people 3 times a day so perhaps I need to ratchet my expectations down a bit. The kitchen staff also had to split meals between those residents eating in the dining room and those eating in their rooms so all in all, they did ok. There was limited consideration to doing diabetic options and I don't recall there being a dietician on staff. Now we get to talk about what made all of these shortcomings tolerable for me. The people on staff in Physical Therapy and the Occupational Therapy rooms were excellent and the one on one time they spend with you is tailored to what your individual health journey requires. I got stronger faster because of them and I can't say enough good things about them. Also, the CNAs, those non nurse caregivers, were great. Those that I interacted with took really good care and looked out for me, I owe them my thanks. But we need to consider that I was a low maintenance patient as I could do a lot of things for myself, others are not as lucky as I am and I noticed a distinct dropoff in care for those needing more help, and that's a shame. The Nurses I had were outstanding and made sure I was on time with my meds as well as doing a good job with wound care. One was also an amputee and walked me through some of my issues and that really helped. The Admin folks were really good at dealing with the insurance stuff as well as getting deliveries and mail to me. There was one particular bad apple among them but you just have to look beyond them So, would I go back there? If you are there for rehab, Yes, the good outweighs the bad and I can tell myself I can do anything for a month. If you are looking for long term care, I would ask them how they are doing on the deficiencies noted in their annual state inspection that occurred while I was there. Ask to see the report.

I don't recommend this place in the first place, I went to a December festival that kids from high…read moreschool went to sing to the olderly and one of the staffs was yelling at her caregiver and the old lady. It was the most terrible experience I've ever been in. They don't care about their caregiver or their residents. Such a horrible place if you are thinking to take one of your olders there. I definitely wouldn't recommend this place.

can't say enough good things about Mountain Glen Retirement Home. From the moment you walk in, the…read moreatmosphere is warm, friendly, and so welcoming. The staff truly go above and beyond to make residents and visitors feel comfortable and cared for. Everyone greets you with a smile, and there's a real sense of community here that you don't always find in other places. It's clear they genuinely care about the people who live here. I would highly recommend Mountain Glen to anyone looking for a place where kindness and compassion come first."

AVOID AT ALL COST! This is a business, not a care facility. Definitely under staffed and no…read moreaccountability. Once you sign the contract, there is no getting out of it. Complaints go onto deaf ears. The sales team is the best, behind the scene, it's hell. Love your grandparents or aging parents? This is not the place.

Memory care is not secure. Door opens without alarm by pushing bar in for 15 seconds. High…read morefunctioning residents may catch on. Family member was evicted with 7 days notice! The letter included insulting and exaggerated language blaming resident's spouse as specific reasons for the eviction. Staff could have forewarned her of need for new placement. New memory care selection and placement can't be done in 7 days. Why not explain that it wasn't a good fit? Or did the $12,800 fee prevent honesty with the family?

Mira Vista recently completed our annual federal recertification survey. It is a VERY big deal…read more Intense, comprehensive, and very detailed. We had our best results ever and a 5-STAR result which includes EVERY department and facet of what we do. I'm so proud to be a part of this amazing team that does the great work we are passionate about for all of the families and residents that stay with us. To celebrate we are having a BBQ and Party - Slushee machines, Water slide, mechanical bull, games, raffles, prizes, and music. Come and enjoy a little fun and sunshine with our team and residents! Let's Go - Team Mira Vista!

Zero stars is my rating. Staff was so unfriendly. One nurse spilled the contents of my mother's…read morecatheter all over her bed and then said she was too busy to give her clean sheets.

I highly recommend A Better Solution In Home Care. Michelle and team provide the very best service…read moreand care for my mother (65). Mom is very independent and needs more help than she'll admit. The caregivers are always patient and kind even when mom is a bit cranky. I have piece of mind knowing mom is being well looked after. Thank you!

From the owner: A Better Solution In Home Care provide a broad range of "in home" services. Options may include…read morepersonal care/hygiene, live-in care, homemaking/housekeeping, Alzheimer's/Dementia care, or services customized to the needs. We are available anytime, anywhere from hourly to 24hrs a day in homes or facilities.

Terrible !!! They sent a lady that was so rude and cold and she thumbed through a cook book for an…read morehour and didn't prepare a meal or anything , we paid over 200 .00. For her to sit and thumb through some pages !!!!!!!!! We should get a full refund !!! Should be a law against this. Visiting ' angels '. What a crock !!