Move out cleaning job. Jackie, Yani & Janeth did a great job! Will def use them again.read more

I've never had to write a negative review until now, but my recent experience with their move-out…read morecleaning service and my subsequent attempt to address the issue with them were completely unacceptable. I feel compelled to share my experience. Based on my research prior to booking, I understood that professional move-out cleaning should encompass a thorough cleaning of every nook and cranny in your home or apartment. This typically includes sanitizing high-traffic surfaces in the bathrooms and kitchen, cleaning all windows, deep cleaning cabinets, drawers, countertops, and appliances. All with the end goal of smooth move-out inspection and transition. However, the cleaning team missed an entire cabinet, which was left in the same condition as when we vacated (see pic 1). They also neglected to clean the interior windows, the patio door, and even the balcony (see pic 2). These areas are considered accessible per strata bylaws therefore must be cleaned before moving out. We paid a premium for their carpet steam cleaning service, but the results were disappointing. Not only were there dust and dirt left in the corners of the room, but they were also visibly present on the front surface of the carpets (see pic 3). When we messaged them to raise this issue, their response was shockingly dismissive: "place in unlivable condition, 7 garbage bags, no touch-ups." They even attached a photo from their cleaning, apparently thinking it justified their poor job. It's important to note that their services were paid by the hour, not by the amount of garbage bags used throughout the cleaning -- which summed up to an excessive $600 + tips for 3 hours of cleaning. At the very least, they should consider removing the line "No matter the type of building or business, or size of the mess, we can help" from their website because apparently, handling 7 garbage bags for a move-out cleaning is beyond their capabilities. I also need to mention that they've left the garbage bags inside the unit -- and I was the one who at the end had to dispose of them myself. Lastly, all of these were contained in the kitchen area and by no means rendered the place unlivable. I've attached the picture they sent us when they referred to our place as "unlivable" (see pic 4), allowing you to judge for yourself if that's truly the case. Also, this issue has nothing to do with the poor steam carpet cleaning and their overall lack of attention to detail in other parts of the unit. We're absolutely displeased with their horrible communication and apparent lack of concern. In the end, we booked another cleaning company that did a far superior job at a fraction of the price, leaving us satisfied. For these reasons, I cannot, in good conscience, give them more than 1 star. We aren't happy. They've left us with more frustration than cleanliness, and my money would have been better spent elsewhere.

Professional, friendly, efficient, honest (I left some paper towels in a cabinet & she made sure to…read moretell me,) I would highly recommend Malinda & company. I was quoted for 2 cleaners for 3 hours. It only took the two of them 2 hours & that's what I paid for.

From the owner: Home and Commercial Office Cleaningread more

These cleaners are exceptional! We've gone through a few cleaning companies that left our place…read moredamaged, did not clean properly, or left it messier than when they arrived. Multiservices does an extremely thorough cleaning job, they always complete specific tasks or focus areas that we ask them for. They are very responsive to all emails and the cleaners that come to clean for us are very respectful and always timely. The cost is the same each time and is well worth it for the detailed job. They are reliable, which is very important to us. We are moving from a condo to a townhome soon and will absolutely be carrying on our services with them! Would recommend this company to anyone looking for reliability, a thorough clean, and reasonable pricing.

I was in a panick to get things cleaned. I called up a couple cleaning service companies. Most of…read morethem were busy on the 1st of the month and would not be available until a week later. I called Multiservice and they were available 2 days later. This was perfect. I got them to come in and they did an excellent job in getting things cleaned. They would send me a text before coming and a text after they are done. Great service. Everyone ended up happy.

Have had an excellent experience dealing with lower mainland cleaning. They have been providing us…read morewith office cleaning services for our 2 story office space and have done a good job thus far.

From the owner: Lower Mainland Cleaning specializes in commercial cleaning for buildings, office spaces, retail…read morelocations, schools, and any other commercial buildings. We also provide basic building maintenance services.

Contacted this company because I found them in the yellow pages. They were very prompt to respond…read moreto my email and to come out to assess the work that needed to be done (cleaning of walls, ceilings, floors in my condo). They quoted 400.00 during their visit and said they would follow up with an email to me outlining exactly what they were going to do for that price (a written quote). I asked if they were bonded, they replied yes but failed to produce any evidence of that. Upon leaving, they suggested I pay up front, all $400.00! This was a suggestion that left me sort of stunned, I didn't really know what to say and so after an uncomfortable few moments the conversation went in another direction like the request for money had never been made. They left promising a follow up but I never got an email from them, the dates they said they would be here to do the job, came and went with not a single word from this company. I am writing this review because my concern is for other people, especially older people who might feel pressured to pay this company up front (who may or may not even be bonded) and possibly never bother showing up to do the work. A very shady feeling about my transactions with this company. Not professional at all and more than a little sketchy.

From the owner: AJP Building Maintenance Services Ltd. is a Surrey-based commercial and janitorial cleaning company…read morewith over 27 years of experience across the Lower Mainland and Greater Vancouver. We clean offices, strata buildings, retail spaces, and homes on schedules that work around your hours — early mornings, evenings, or weekends — using eco-friendly products and proper sanitization methods. Every client gets a written cleaning plan, the same crew whenever possible, and one point of contact. Pricing is transparent, with preferred rates on recurring contracts. Serving Surrey, Guildford, Fleetwood, Newton, Cloverdale, South Surrey, White Rock, and surrounding areas.

Highly recommended, exceptional service. I hired Living Clean to do a move out clean, and I was…read moredelighted when I got my damage deposit back and my landlord was happy with how clean the apartment looked! They even squeezed me in last minute !! super happy with the service provided. Thank you

From the owner: What makes us the best? We're obsessed with cleaning and making your life a breeze. We sweat the…read moresmall stuff, so you don't have to, and customize our cleans to fit your unique needs. And let's be real, there's nothing better than coming home to a sparkling clean house, with zero chores to tackle. So why not let us handle the dirty work?