Not recommended…read more Cleaners said it'll take them total four hours to do regular cleaning (this is after they did a first cleaning so they already had a clear idea of the workload and time needed). And then owner wants to charge $265 for monthly cleaning. So their hourly rate is $265/4 =$66.25. Way overpriced compared to market prevailing rate. And I don't think the charge is in alignment with the service provided. There were no trash bags in place. Rugs were left unwashed and not put back in place, etc. Ironically they charge $55 per hour for first cleaning, which means reoccurring cleaning their rate is higher. Yes these days it's tough for small businesses to survive. But that doesn't mean customers got money rained on their head. Update: the owner explained that the rate is based on total sqft. This is nonsense! We have four bedrooms but two were not cleaned. Plus we always have regular cleaning services and it always takes them four hours or about $200 to clean it. And this business owner decides to charge us $265 just because we live in a house (and remember we only need 2/4 bedrooms to be cleaned) and not based on the actual cleaning area and total time needed? We were told by the cleaners that our house is well-maintained and they didn't have to scrub anything so total hours spent will be 4 hours. Owner is saying that although it only takes four hours but you need to pay $265. Does not make sense. Plus I know the SAME technicians when they clean my friend's townhome, they spend the SAME amount of time four hours in total and they charge less. Just because we live in a house not a townhome, it doesn't mean we have to pay more for the same cost incurred to the owner. It's not like our house is a rabbit hole or dirty anything. The technicians clearly said the place is well maintained and they didn't have to spend any extra effort. Then why do I have to pay much more at the hourly rate close to $70 to have the same cleaning service and hours? WHY? This is outrageous. I'll never do business with a service provider whose pricing is not transparent. Last time I used them for deep cleaning two years ago before tenants moved in, the tenants complained the cleaning was not thorough at all and requested for a refund. I contacted the owner right after the complaint, sent her the pics and she did not accept the request for a refund or offer re-cleaning. Nonetheless, I gave them another try which is totally idiotic on my side. I chose to not post a bad review after the first disappointing experience because I don't want to be harsh on small businesses. However this time the experience is even worse and even disrespectful. Who on the earth can explain to me why I have to pay more for the same service and hours? Why my own lifestyle (living in a house instead of a townhome) has anything to do with your operating costs while you use the same people, same hours and same cleaning equipment? Then why do I have to pay more? Explain to me. Choose wisely at your own risk. Honesty in business is underrated.

I was charged $330 for a "deep cleaning" of a 2000 square foot home. The results look like an…read moreincomplete routine service. Dusting was incomplete, laundry room was completely ignored, kitchen cabinets were not touched. The floors were mopped with no attention to detail. The owners response was it would cost another $330 to complete. *** Be very weary of the company's definition of a deep clean ***

They were able to come do a deep cleaning of my home the next day. The ladies were amazing! The…read moreprice was perfect! I will definitely call to request their services again.

Beata and her team have been cleaning our condo in RMV for the last year. They've always shown…read moreconsistence in the quality in their cleaning which is important to us. Something else we appreciated was how friendly and trusting they are. They care a lot about their reputation and their business. You can see that in the work they do. Anyways, if you're looking for good value from good cleaners, I would recommend them. I was surprised to see not many reviews because they deserve a ton.

Paulina and her husband did an excellent job cleaning our house. They were on time, very…read moreprofessional, and paid great attention to detail. The house looked spotless when they finished, and we truly appreciated their hard work and care. We are very happy with their service and will definitely hire them again in the future. Highly recommend!

Highly recommend! Paulina was very responsive, came on time, brought her own supplies, and did a…read morevery thorough cleaning of our home in San Clemente. All at a fair price. We look forward to hiring her on a regular basis!

I asked for a deep cleaning of bathtub and kitchen sink. Lao and her friend did a fantastic job. I…read morewas very satisfied and would recommend to use this service. They asked me to give them credit card info before the service, which was a bit suspicious, but it turned out it was fine.

Let me start by saying the cleaners I've had consistently for the past 6 months have been nice and…read morearrived on time (Franciela is wonderful). However I have had a few hiccups over the past few years since I've used their service. Nothing I couldn't get over and that they didn't try their best to correct. I'm pretty easy going and understand stuff happens. What is leading me to write this review today is how their management handled my particular situation as a loyal patron of a few years. I have had a biweekly cleaning scheduled consistently for the past 6 months. Haven't asked for much change and always get my two cleanings a month - same day, same time. I asked for an EXTRA cleaning this month, so I wanted them to come MORE. The way they entered into their scheduling system deleted my current scheduled time. So to my surprise after I woke up early and spent an hour prepping them to show up at 8 AM, no one came. I called and asked what was going on and I had to follow up twice. They said I wasn't on the schedule until the 29th! I told them I needed it done today and they could not find a way to make that happen for me after I have probably spent close to $10k with the over the past couple years. I have 3 small children so it's not the most convenient to have services like this canceled and then rescheduled. Plus I stripped all my beds and picked up everything for them so they could do a deep clean, all for nothing. Instead of offering any resolution other than "we are sorry, we don't know why this happened", I was pretty disappointed to say the least. Needless to say I will be providing my business elsewhere.

Worked with Best Clean Service and went with their deep cleaning service since it would be my first…read moretime. Scheduling with them was very quick and easy communication with the management office. The ladies did a great job in most areas even though a few areas were initially missed (edges of kitchen sink, stove grates, etc.). Then the management office quickly arranged to send a representative out and took care of everything. Their level of attentiveness and customer service is phenomenal! Overall very happy with the results, will schedule for next time!

I used these cleaners 3 months ago for a 2 hour job. They sent one maid. The quality of the work…read morewas subpar. Only after my review did they offer to come back and reclean possibly for a better review. I figured they are trying. I reduced the work being asked of them from last time as it seems they are slow paced especially as they charge by the hour and not the project. I asked for them to do standard clean of my 2 small bathrooms. And my floors. Let's just say she couldn't get through that. She spent 75 mins in my tiny bathrooms. And then had 45 minutes to vacuum and mop my floors. And she still didn't finish that. The largest and most used room was untouched. She had time left but she wanted to go at her slow pace. It was odd because she didn't seem to have what she needed to wipe the floor. And she didn't use a vacuum to pick up the dirt and trash. She didn't move any chairs around to get under things or under any rugs. There was no heavy lifting that would have taken this long. In my opinion she had enough time to do what was asked of her. It shouldn't take 2 hours to clean the floor and do 2 bathrooms. I can do all that within an hour. I think bc it's an hourly service vs. a project service they take advantage. My regular maid cab deep clean my house by herself in 4 hours! I can do all of that in much shorter time. I use a vacuum and my mop kit. I want ti like them. And use them again. And wish I can give them a better rating but I can't. Also, they sent the same maid from the first time. So I don't know what it's like with different ones.

Amazing job! She came on short Notice to handle an…read moreunexpected mess and prices are fair. Hard worker, trustworthy, I will DEFINITELY use deva cleaning again.

We requested a cleaning for bedrooms/3baths (one being the master), the kitchen and living, which…read moreshe did all around 3hrs by herself! Everything was spotless. Everything for the price, quality and time was amazing! Thank you so much.

Another amazing visit with Dal and this time they did more of a deep clean type service. My entire…read morefamily was in absolute heaven coming home to the extremely clean and organized home. I requested blind cleaning, which is an extra and they did a great job tackling our big windows. $300 is a great value for multiple hours, 2 person deep clean in a 2bd/2ba. I wish I would have taken before and after pictures, and will next time for sure!

They did good cleaning. I hired them due to move out. They cleaned really well and definitely…read morerecommend.

My favorite things about our cleaners are the consistency, thoroughness, politeness,…read moreprofessionalism and ensuring the job was well done. From management to on-site cleaners, they have been excellent. It has been my experience in utilizing a couple of different cleaning services that having the same crew servicing your home is often more beneficial in achieving consistency. Additionally, they are good about the fact that we are a "no shoes" indoors household so they comply by wearing the blue bootie shoe covers we provide. There truly is a lot to love about Betty Miller Residential Services.

Amazing service and company. Would highly recommend as I've been using for now over 4 yearsread more