I absolutely recommend Caroline's Cleaning!…read more The process to schedule was so simple and easy, and I was able to schedule a date that was less than 2 weeks out. They were so nice and accommodating. And the rate was so reasonable, we will definitely be scheduling a regular service. The services were great! The staff were so efficient and did such an excellent job in our home. I really appreciated the attention to detail and the little touches they made. Thanks to the staff for helping our house feel much cleaner!

We absolutely love Caroline's cleaning. She is always prompt in responding and has quick…read moreavailability. The cleaners are very kind and efficient. We've even had them after we moved houses and are grateful to have found them! Highly recommend!

Not recommended…read more Cleaners said it'll take them total four hours to do regular cleaning (this is after they did a first cleaning so they already had a clear idea of the workload and time needed). And then owner wants to charge $265 for monthly cleaning. So their hourly rate is $265/4 =$66.25. Way overpriced compared to market prevailing rate. And I don't think the charge is in alignment with the service provided. There were no trash bags in place. Rugs were left unwashed and not put back in place, etc. Ironically they charge $55 per hour for first cleaning, which means reoccurring cleaning their rate is higher. Yes these days it's tough for small businesses to survive. But that doesn't mean customers got money rained on their head. Update: the owner explained that the rate is based on total sqft. This is nonsense! We have four bedrooms but two were not cleaned. Plus we always have regular cleaning services and it always takes them four hours or about $200 to clean it. And this business owner decides to charge us $265 just because we live in a house (and remember we only need 2/4 bedrooms to be cleaned) and not based on the actual cleaning area and total time needed? We were told by the cleaners that our house is well-maintained and they didn't have to scrub anything so total hours spent will be 4 hours. Owner is saying that although it only takes four hours but you need to pay $265. Does not make sense. Plus I know the SAME technicians when they clean my friend's townhome, they spend the SAME amount of time four hours in total and they charge less. Just because we live in a house not a townhome, it doesn't mean we have to pay more for the same cost incurred to the owner. It's not like our house is a rabbit hole or dirty anything. The technicians clearly said the place is well maintained and they didn't have to spend any extra effort. Then why do I have to pay much more at the hourly rate close to $70 to have the same cleaning service and hours? WHY? This is outrageous. I'll never do business with a service provider whose pricing is not transparent. Last time I used them for deep cleaning two years ago before tenants moved in, the tenants complained the cleaning was not thorough at all and requested for a refund. I contacted the owner right after the complaint, sent her the pics and she did not accept the request for a refund or offer re-cleaning. Nonetheless, I gave them another try which is totally idiotic on my side. I chose to not post a bad review after the first disappointing experience because I don't want to be harsh on small businesses. However this time the experience is even worse and even disrespectful. Who on the earth can explain to me why I have to pay more for the same service and hours? Why my own lifestyle (living in a house instead of a townhome) has anything to do with your operating costs while you use the same people, same hours and same cleaning equipment? Then why do I have to pay more? Explain to me. Choose wisely at your own risk. Honesty in business is underrated.

I was charged $330 for a "deep cleaning" of a 2000 square foot home. The results look like an…read moreincomplete routine service. Dusting was incomplete, laundry room was completely ignored, kitchen cabinets were not touched. The floors were mopped with no attention to detail. The owners response was it would cost another $330 to complete. *** Be very weary of the company's definition of a deep clean ***

Beata and her team have been cleaning our condo in RMV for the last year. They've always shown…read moreconsistence in the quality in their cleaning which is important to us. Something else we appreciated was how friendly and trusting they are. They care a lot about their reputation and their business. You can see that in the work they do. Anyways, if you're looking for good value from good cleaners, I would recommend them. I was surprised to see not many reviews because they deserve a ton.

They were able to come do a deep cleaning of my home the next day. The ladies were amazing! The…read moreprice was perfect! I will definitely call to request their services again.

Paulina and her husband did an excellent job cleaning our house. They were on time, very…read moreprofessional, and paid great attention to detail. The house looked spotless when they finished, and we truly appreciated their hard work and care. We are very happy with their service and will definitely hire them again in the future. Highly recommend!

Highly recommend! Paulina was very responsive, came on time, brought her own supplies, and did a…read morevery thorough cleaning of our home in San Clemente. All at a fair price. We look forward to hiring her on a regular basis!

Let me start by saying the cleaners I've had consistently for the past 6 months have been nice and…read morearrived on time (Franciela is wonderful). However I have had a few hiccups over the past few years since I've used their service. Nothing I couldn't get over and that they didn't try their best to correct. I'm pretty easy going and understand stuff happens. What is leading me to write this review today is how their management handled my particular situation as a loyal patron of a few years. I have had a biweekly cleaning scheduled consistently for the past 6 months. Haven't asked for much change and always get my two cleanings a month - same day, same time. I asked for an EXTRA cleaning this month, so I wanted them to come MORE. The way they entered into their scheduling system deleted my current scheduled time. So to my surprise after I woke up early and spent an hour prepping them to show up at 8 AM, no one came. I called and asked what was going on and I had to follow up twice. They said I wasn't on the schedule until the 29th! I told them I needed it done today and they could not find a way to make that happen for me after I have probably spent close to $10k with the over the past couple years. I have 3 small children so it's not the most convenient to have services like this canceled and then rescheduled. Plus I stripped all my beds and picked up everything for them so they could do a deep clean, all for nothing. Instead of offering any resolution other than "we are sorry, we don't know why this happened", I was pretty disappointed to say the least. Needless to say I will be providing my business elsewhere.

I asked for a deep cleaning of bathtub and kitchen sink. Lao and her friend did a fantastic job. I…read morewas very satisfied and would recommend to use this service. They asked me to give them credit card info before the service, which was a bit suspicious, but it turned out it was fine.

I'm so glad we ate using the service again! I wanted to share that the father of the son's…read morebathroom and walls , especially oven could use a bit of TLC. I'm not sure how to put it nicely, but it's a bit of a mess. Thanks for not pointing it out, and I really appreciate that you made it super clean.

I used these cleaners 3 months ago for a 2 hour job. They sent one maid. The quality of the work…read morewas subpar. Only after my review did they offer to come back and reclean possibly for a better review. I figured they are trying. I reduced the work being asked of them from last time as it seems they are slow paced especially as they charge by the hour and not the project. I asked for them to do standard clean of my 2 small bathrooms. And my floors. Let's just say she couldn't get through that. She spent 75 mins in my tiny bathrooms. And then had 45 minutes to vacuum and mop my floors. And she still didn't finish that. The largest and most used room was untouched. She had time left but she wanted to go at her slow pace. It was odd because she didn't seem to have what she needed to wipe the floor. And she didn't use a vacuum to pick up the dirt and trash. She didn't move any chairs around to get under things or under any rugs. There was no heavy lifting that would have taken this long. In my opinion she had enough time to do what was asked of her. It shouldn't take 2 hours to clean the floor and do 2 bathrooms. I can do all that within an hour. I think bc it's an hourly service vs. a project service they take advantage. My regular maid cab deep clean my house by herself in 4 hours! I can do all of that in much shorter time. I use a vacuum and my mop kit. I want ti like them. And use them again. And wish I can give them a better rating but I can't. Also, they sent the same maid from the first time. So I don't know what it's like with different ones.

I'm very happy with Deva Cleaning Service! I contacted her just yesterday and she was able to come…read morethis morning for a deep clean. Her team did very thorough job, I could not be happier. They went above and beyond and even cleaned our windows too. Our home is sparkling clean! Quick response time, friendly, and made everything easy. Payment was super easy too. Great value considering all they did. Thank you!

Katarzyna was so incredible! She was incredibly responsive and attentive from the start. Truly the…read moremost excellent experience. Plus- Kat's prices are reasonable for the insane amount of work she puts in. My home was left spotless. I'll absolutely be using this service every time moving forward!!

They came right on time, worked very efficiently yet carefully, and were very pleasant. Did a…read moregreat job cleaning our townhouse. We will definitely use them again next time.

Another amazing visit with Dal and this time they did more of a deep clean type service. My entire…read morefamily was in absolute heaven coming home to the extremely clean and organized home. I requested blind cleaning, which is an extra and they did a great job tackling our big windows. $300 is a great value for multiple hours, 2 person deep clean in a 2bd/2ba. I wish I would have taken before and after pictures, and will next time for sure!

My favorite things about our cleaners are the consistency, thoroughness, politeness,…read moreprofessionalism and ensuring the job was well done. From management to on-site cleaners, they have been excellent. It has been my experience in utilizing a couple of different cleaning services that having the same crew servicing your home is often more beneficial in achieving consistency. Additionally, they are good about the fact that we are a "no shoes" indoors household so they comply by wearing the blue bootie shoe covers we provide. There truly is a lot to love about Betty Miller Residential Services.

They hit it out the park again, I can never say enough about how wonderful the crews from Betty…read moreMiller do, my house feels brand new every single time! Thank you again so much for your professionalism and wonderful work! Betty Miller is always 10/10 in my book!

Kamil and Marta came in when I needed extra hands and attention to detail just days before a party…read moreplanned at home. They did a thorough job and left our home looking spotless and ready for hosting! I especially appreciated how considerate and accommodating they were with a baby in the house. I'm happy with the results and would recommend them! Already looking forward to the next cleaning service!

I would not recommend this company. They came to my house, inspected everything, and gave me an…read moreestimate for deep cleaning plus window cleaning, interior and exterior downstairs, and interior only upstairs. On the day of the scheduled cleaning, they called and said they didn't even have a ladder to clean the downstairs exterior windows. They then asked if I wanted to proceed with only the house cleaning and hire someone else to do the windows. If you inspect the property and provide an estimate, you should have the proper equipment and be prepared to do the work you quoted. Their estimate was not accurate, and they did not follow through on what they originally agreed to. Very disappointing and a waste of my time. The house just freshly painted and no way it has cigarettes smell. ** Update** I didn't ask you to add the windows, I asked if your price includes windows as it was high compared to other estimates I got. You offered to do the windows for the price you quoted, only downstairs you will do them interior and exterior as you won't be able to get a long ladder for the upstairs. Don't twist what you said as I have all the text between me and you! You called me after the review to tell me that I'm RUDE? Very unprofessional! Don't hire him. If you didn't like his estimate or you didn't agree, he'll call you to harass you.