Front office staff and scheduling were great. They gave me fast and precise estimates. They were…read morekind an polite. The nursing staff and the provider were horrible. They are on defense immediately if you want to be you own advocate. The doctor knew he was not truly listening to me because he said it himself "my patients say I dont listen to them" instead of correcting it, his ego reared up and he said hey Im the doctor here, you came to me for an opinion. No.. I wasnt looking for an opinion, I was looking for someone to fix the problem and/or give a diagnosis. When I asked if the Xray is going to be best; he stated I need the XRay if he was going to treat me and when I clarified the question intent was if something like an MRI would be better, he said XRays tell more than I know. But news to him, I do know more than he thinks. MRI will see bone and soft tissue, Xray wont. I tried to tell him where exactly the pain is and he shut me down. The nursing staff evidently made it clear to several others that I was a handful maybe because I want to be my own advocate not go through and bow down to all the unnecessary testing which everyone thinks they need because Healthcare says more tests more money. I just wanted to be treated better.

Saw Dr. Miller twice for two separate issues. Going back for knee evaluation…read more Dr. Miller is caring and he explains everything in detail. He is excellent! Very nice office. Receptionists were very welcoming and quickly had me registered.

I've seen several of the doctors here, and all have been wonderful! Dr. Rawlings replaced my…read moreshoulder a year ago and did a fabulous job. I always get in and out in a very timely manner. The front desk people are great as well

The front desk gals are amazing, they go above and beyond. I had quite the mess with my insurance…read moreand they handled it like it was no big deal. With smiles and kindness. I can't even say how much I appreciate them! I had therapy for a fractured wrist with Julie and she's very kind too. I love her methods - she was gentle and although I felt stretching I only ever felt good pain. I thought therapy was this super painful and stressful part of my day until coming here. She gave me an ultrasound on my arm and wrist, and broke up all my tension and tightness with soft hands and soothing lotion. The stretches with weight felt so good and I made immediate measured progress! I was able to take my wrist back and forward and extra 5-10 points after our session. The sessions are shorter than I'm used to but since they aren't miserable I'm happy with them and finding them well worth it. I'm coming twice a week all the way from Monticello. Highly recommend! They made this whole thing too easy.

I went to Dr. Heil for a small but painful lump on my knee. He was dismissive and told me, "You'll…read morehave to live with it". He didn't even do an x-ray to see what might be causing it, just that I would have to live with it. What doctor tells a patient they just "have to live with it", when there is probably something very simple that could be done to alleviate the problem? Perhaps my problem was too small for his elevated opinion of himself. I wouldn't go back to him for a hangnail. He acted very lofty and above it all.

Excellent care. Thankfully there was no wait. But even if there had been a long wait, it was…read moreworth getting the kind of care I received. Urgent Care is really great. Dr. Simmons listened, and was completely informative. I've been treated like I don't know anything nor do I need to know by so many doctors. But here, they left me feeling heard and confident I was on the right course for healing!

More concerned with money than healthcare. From the condescending board members to the incompetent…read morestaff, you're better off treating yourself.

I came on January 1-9 And no one had a party for me. I was placed on the 3rd floor the staff was…read morewonderful all of the Doctors Nurses and Cnas. Made I stay a great experience. I had to go back in for a week I met morses Nurses and CNAs this one Nurse could make me laugh her CNA was great also Redhair in all touched my Spirit The OT Therapists were very helpful. t

I went to St. Mary's ER last night for intense pain caused by a bacterial infection to get an RX…read morefor treatment. I expected a wait time (four hours), but when I finally was seen, it was only by a PA who spent less than five minutes with me and was rude. My discharge paperwork had inaccuracies and when I asked the lady who came to discharge me, she was really rude. I regret going there and cried in the taxi on the way home. Next time I will go to Community Hospital. They are much better.