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    Olson Pools & Spas

    5.0 (1 review)
    Open 9:00 am - 2:00 pm

    Services - Olson Pools & Spas

    Pool chemical testing and balancing

    Pool cleaning

    Pool draining

    7 More Services

    Pool inspection

    Pool installation

    Pool maintenance

    Pool remodeling

    Pool repair

    Pool skimming

    Pool winterization

    Olson Pools & Spas Photos

    Recommended Reviews - Olson Pools & Spas

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    1 year ago

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    Ask the Community - Olson Pools & Spas

    HotSpring Spas & Pool Tables 2 - Part of deck damage on delivery

    HotSpring Spas & Pool Tables 2

    (10 reviews)

    I purchased a heating kit on Saturday, February 21 around 2:00 p.m. I was told I could return it…read morefor a full refund. I even called this morning (Monday) to confirm. Before noon, when I tried, I was told I could only get store credit. I don't even own a Hot Springs tub -- and I never will now. They also tried to tell me it was past 48 hours since I purchased it. I as I type this from home, it still isn't at the 48 hour mark. When I called I was asked if I used the kit -- of course I did. No stipulation was made regarding that, I was simply told I could return it for a full refund (no mention that it would be store credit). I will never step foot in that store again. Bad communications cost them a potential customer.

    Hot Springs delivered a damaged hot tub while damaging my deck. At this time I requested a refund…read morewithin 24 hours or compensation for the deck damage and the hot tub fully repaired. IT'S BEEN TWO AND A HALF YEARS and I'm still battling for even my hot tub back with the damages repaired... First service manager, Neil Anderson, had me waiting for a year constantly having to check for an update while he contacted the insurance/ legal department. Then switched over to the second service manager, Brandon, who had my hot tub picked up for repair and talk of in store credit for the deck damage finally! At this point I just wanted it picked up and given a refund like I had been trying for since day one! Brandon was having the hot tub repaired while he contacted upper management to work toward a refund or at the very least in store credit. Now onto the third service manager, Ryan Poock, who called me wondering why my hot tub was even there!!!!!!!!! Explained this last week to him and now was declined any help or compensation in any form and the repairs are still not done! I am now waiting for a call back from a lawyer for legal advice. Dishonest company. SCAMMERS. Please be careful and choose ANY other company other than Hot Spring Spas.

    Olson Pools & Spas - hottubandpool - Updated May 2026

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