Went for a French passport photo. They were welcoming and professional. I didn't wait and they did…read morethe photo according to the right specs- all good!

I fully rescind my prior review. That initial experience was awful, but luckily it was a one-off…read moresituation. Over the years, I've been a customer at the exact same location several times, and it's where I've bought many new pieces of equipment. The service and prices have been stellar ever since. They are my go-to camera store.

Do you need good passport photos? For heaven's sake, avoid Walgreens and CVS at all cost. Horrid…read morelighting, zero privacy, grumpy and impatient workers. After checking options at these pharmacies, which seemed extremely unappealing to me, I decided to look for some sort of photo studio in my neighborhood. See, I am not comfortable taking these kind of pictures. And I want to look sort of presentable on them, since they will be in my passport for next ten years. I chose this photo studio randomly. And this time, I got lucky! It is conveniently located close to the Malden Center station. The owner is this older Italian (I think?) charming man. He immediately made me feel comfortable. His studio was quiet and had a special area for taking portrait pics. He took my picture, and I was shocked to discover that he didn't use digital camera, but a Polaroid one. I said, what if we need a retake? He said he can retake them, but said he trusted this one will be good. He asked me to trust his experience. And he was right - it came out great, without making me look like a walking dead. The best part - all cost less than Walgreens shots. Bottom line: this guy takes great photos for a very low price. He is old school, devoted to old ways of doing photography, but that said, he does know what he is doing. He is like a character from a movie a little: charismatic and with his own flavor. And you can sense he is a good, nice human being that is devoted to his business, providing good service, and making his costumers happy. I hope more people will give him business thanks to this review.

I came here for passport photos of my newborn, figuring a professional photographer would know how…read moreto accomplish this even though she couldn't hold her head up or open her eyes on command... So wrong. First, he gave me a bit of a guilt trip along the lines of shaking head and muttering "no one does babies because they are so hard... But I do for you." Then he took one photo which was blurry/out of focus, completely not centered, and generally terrible, obviously requiring a retake, which was also not centered and kind of blurry but better and he said it would work. He made a big deal of "not charging for both" (what? I would never have paid for both anyway!) but *did* charge me more than he was advertising because "babies are harder." And then... The passport office rejected the photo anyway because it was not a true headshot and had too much arm in it. Complete waste of time and money.

Scheduled an appointment for a US passport photo and a Canadian citizenship photo. The…read moreowner/photographer was extremely knowledgeable and eager to share that knowledge to help my daughter and myself. He was also patient and amenible when scheduling. I would highly recommend.

Went to this studio for Canadian Citizenship photos. This was the only place which I could find…read morethat seemed to know the requirements. The owner was very patient and knowledgable about exactly what was needed. He even provided an additional set in case we had any issues and said to come back if necessary. He was very patient taking the photos as there were 3 of us. i am sending all my family there for there photos. Great and stress free experience.

Rita did a fantastic job converting six unique VHS home videos to DVD ! They'd been sitting in my…read morebasement for years untouched and without a VCR it was impossible to estimate where exactly a couple of them were on the tape, plus a few were short clips amongst a bunch of lame stuff I no longer wanted. Rita put the three short clips on the same DVD and labeled them nicely, which was really appreciated. She is friendly, does great work, and gets things done quickly. And I loved the fact that I could meet her downtown since I don't have a car and we live on opposite sides of the city! I highly recommend Rita to help get your old videos onto DVD!

This company is amazing. Great communication, great customer service. It is hard to find…read morecompanies these days that really care about quality and true customer service and Rita gets it. I wouldn't hesitate to use her for whatever you need. She is hones, upfront and does a great job. Thanks Rita.