Had an amazing Doctor here, but he left the experience went down hill. Went for knee pain, he…read morebasically convinced me to NOT ask for an MRI, several months later go in for same problem and he reads from HIS notes that I REFUSED an MRI. Claim ends up thru WCB, after literally months of back and forth trying to get them to simply give the file to WCB I find out that in my file he had written down the wrong knee having issues! Apparently they can't accept email, everything has to be by fax?! They said they never got faxes, never got letters, even after I could confirm that they did. Go get the MRI, I call them a week later to ask if they got it... they tell me no, but the doctor will call me right after they get it... the next day WCB calls they got it on the Friday before and have already had a doctor write a report. I give Excel 3 more days, I call and they lie to me saying they only got the MRI yesterday! Doctor still hasn't called. It's not just a single doctor, it seems they have their front staff lying to clients and very hard to work with. I emailed them asking if they would take a complaint before I posted this.... they haven't bother to respond.

Can't recommend at all…read more I made an appointment to have a back injury examined. I arrived early, yet waited an hour AFTER my scheduled appointment time had passed before my name was called. Then I'm taken back to one of the patients' rooms and have to wait another 30 minutes before the dr. comes in. After explaining my issue and history with back problems, and how I've never had any sort of scan performed to get a deeper understanding of what might be the cause, I'm told to take muscle relaxants, watch physio videos on YouTube, and wait to see what happens. Wow, I should've been a doctor... Even after confirming my name when he walked in, the dr mistakenly pulls up another patient's information on his computer and is glancing at that throughout the visit, mentioning how I've been on another medication previously for pain (which is not correct because he's not looking at my file). All this is realized as I'm walking to the pharmacy afterwards however, as I was ultimately handed a prescription with someone else's name and insurance info on it. So, I've just been told about another patient's personal medical history with pain meds and have the ability to use his name and insurance to get a prescription... By this point the dr had already began assisting another patient, so I'm told by staff to wait AGAIN until he's finished so the prescription can be corrected!! Brilliant. Decided I had enough of my time wasted and walked out. Stunned by the mismanagement and inefficiency of this clinic.

Been with this practice for 35+ years and have nothing but positive experiences with everyone…read morethere. Accesible, comprehensive care.

My wife and I and our son have been well-served by the doctors at this clinic for many years, and…read moreif our experience is anything to go by, then Valleyview is highly recommended. The main problem, however, is that good family physicians are hard to find, so they are SUPER busy. Just getting through on the phone can be a challenge sometimes!

I met Dr.VanDer Merwe when he was just starting his family practice…read more Best Dr of all time in my opinion, I actually wept a little when he told me he was moving out of Calgary and restructuring his medical focus. In my opinion I will never find a Dr. that truly made me feel like he had an investment in my over all health and wellbeing. To this day, I actually miss not having him as my doctor and haven't met another that come even close. All the best to you Dr. V. Janice Mitchell

BEST DOCTOR EVER! I am so glad I found him in 2003. I no longer live I the Calgary area but have…read moreretained him as my physician. I have NO issues driving the 3+ hours each way for an appointment. I won't even try to find a new doctor in Edmonton because no one will live up to the standard of care this man provides. He is very patient focused and a pretty big deal in the Alberta Health Care system. I once mentioned that and he said "I'm not the biggest cheese, but I'm the stinkiest cheese." For more on his accomplishments visit his website http://vasectomyclinic.ca/about-us.

Dr. Raphael is the best, he takes the time to hear the patient and respond with kind words making…read moresuggestions Collins A

I love Dr. Adesina, however the front desks inability to answer the phone at any attempt at trying…read moreto call them, makes it really hard to be able to continue being a patient with the clinic, as Ive had to go 3 days without receiving my refill prescription because again-- they really very seldom pick up the phone. Their organization is not the greatest either, as I was finally able to get through to them yesterday, I was told I would receive my prescription refill today-- and to put it lightly, I'm now on 4 days without my daily prescription that is quite dangerous to stop taking, and as of right now, I have been on the line, listening to their line ring for 14 minutes and 27 seconds, to be exact. I guess I will just deal with the life threatening side effects? To make matters worse, this has been a recurring issue, I try to actively avoid visiting my family doctor because I'm very very limited for time as I seldom get days off in the week, and it's just usually more stressful trying to get through of book an appointment, that I avoid it all together. unfortunately I am likely going to have to look for a new family clinic for my family, despite our love for Dr. Adesina. I wish her all the best.

The walk-in doctor was absolutely amazing. She not only took the time to listen to my issues, but…read moredid a very thorough examination, and got me the assistance I needed for my ongoing medical issue. I had to meet with her multiple times, and each time she did her best to assess, examine, and explain everything to me. Thanks so much!

When I have an emergency or something I need dealt with quickly and don't want to go all the way to…read moremy family doctor I pop in here. Knowing it gets busy, although I don't think I've ever waited longer than 1.5 hours (which isn't bad for walk in) I came just before 9am when they open. I was the first one in and saw the doc and was out by 9:15. It was epic! It's generally Dr. Ramsey who is the walk in doc and he's always been good to deal with. Efficient and quick.

We've been going to this clinic for family practice for a family of 5…read more We have no problem scheduling appointments and our dr is professional, polite and compassionate. It's not touchy feely and they don't give you any princess treatment, but we walk to and from and it meets our needs. For me, that seems like a pretty good deal!

Horrible doctor I've never felt so dismissed by somebody. Had a second doctor look and be surprised…read morehow little she checked off for a scan when I asked about my concerns and asked me to provide her information.

dr. bishnu das is a horrible doctor / person, never see him…read more he is extremely unprofessional, and has zero empathy for any patients.

If your not punjab don't come here I'm a visitor from USA…read morecame for a check up due to pain. I wasn't seen. I walked out. Receptionist is on a power trip. Only let's punjabs ahead

I've been a copeman's client for almost two years and it is great. Preventative medicine at its…read morefinest. Instead of treating the problem when it arrives, fix it before it strikes! With yearly physicals (blood work, ECG, blood pressure monitoring, nutrition counseling, strength assessment) it's amazing! You can email your doctor or your nutritionist or whoever if you have questions. It really is the best care I have ever gotten. Wish they had better parking.

Yes, this is controversial for some…read more I support universal health care, but don't quite understand why it should come at a universal low standard. My dentist calls me every 4 months for a cleaning or checkup. When was the last time I had a blood test.?... 10 years! I know many have adequate medical care through established family practices via standard health care, but some don't. I did not. I think I knew something was not right and when I couldn't arrange a standard medical exam through my MD (after 1 year of trying and two misconnects) then I signed up for Copeman. After the intake questions and battery of exams and tests, it was found that essentially everything was off the charts. I was actually in pretty bad shape. Fortunately things were found early enough, I received some expert advice, and was able to get some lifestyle choices turned around before it was too late. The actual facility is centrally located, has easy off-street parking with nice (modern and clean!) offices and waiting room. There are nutritionists, physiotherapists, exercise kinesiologists, nurses, lab staff and counsellors available, but most importantly, physicians who actually take their hand off of the door handle when they talk to you. For lab tests, samples are all taken on site. This is the way health care should be. It is not luxurious, unless you compare it to the standard squalid waiting rooms at physicians' offices, usually located in dilapidated medical buildings with antique furnishings and equipment from the 60s. How we have come to accept the current state as acceptable is bewildering to me. While I feel a twinge of liberal guilt about the whole thing, this is a complicated issue with no easy answers. I was not willing to die waiting for politicians and government to figure it out. At $4K/ first year and $2.5K/year following (there are also family plans), it is certainly not for everyone. I am a supporter, and while this kind of service is not the answer to our current delivery problems, it just might be part of the solution.