Overall, the staff--from the front desk to the hygienist to the dentist--were friendly and…read moreprofessional. I appreciated their welcoming demeanor and the level of courtesy shown throughout the visit.The cleaning also seemed thorough, which was appreciated. I deducted one star because the hygienist struggled with the X-ray receptor holder and initially declined help when it was offered. Dental X-rays are already challenging for me, and because of the difficulty with the holder, I had to repeat some of the images once assistance was finally accepted. That made the process more uncomfortable than it needed to be. Another concern involved a brief interaction at the front desk. I asked how long the business had been at that location. The staff member began to say it had been about two years when someone else cut him off and stated that it had been there for 20 years. After looking into it later, it appears the practice itself has been at that location for 20+ years, but the current operators are not the original or current owners. The response felt technically correct but didn't really address the spirit of what I was asking. He really didn't need to interrupt a conversation he was not a part of for that disingenuous answer. I also noticed that the sinks in the individual bays did not have running water, which initially made me think the office might be undergoing renovations and is what prompted my question about how long the location had been operating. Additionally, I had to ask for the take-home toothbrush bag and they did graciously assembled one for me. In my experience, receiving a toothbrush, floss, travel toothpaste and sometimes travel mouthwash is typically standard after a cleaning. Overall, the experience was probably what you would expect from a same-day, walk-in dental facility ( which I did make a same day appointment) or a newer office. The staff were kind and professional, but there were a few small details that could be improved to make the visit smoother and more consistent with typical dental office expectations. Overall, the experience was about what you would expect from a same-day walk-in dental facility, a dental school clinic (though I have never been to one), or a newly licensed dentist starting out. I will take some time over the next few months to research and select what I hope will be my long-term dentist. I will also add that they offer a gift card to a fast-food place if you write a review in the office before you leave. I don't believe that compensated reviewers are honest in their reviews, so I declined.

The staff here are AMAZING! Alex at front desk is friendly and was able to get me checked in and…read moregive an itemized receipt for FSA. Dental Assistant is so patient and at same time knows me well. She had everything prepared for me to make me feel comfortable. I had 3 teeth pulled today and NO PAIN!!! Dr. Krishna is the best dentist I've ever been to. He is fast, very detailed and walked me through everything he was doing today. Thank you First Choice Dental.

Very disappointing experience with this dental office…read more The biggest issue is the front desk employee, Tim. He was extremely rude and unprofessional. Instead of actually helping patients, it seemed like he spent most of his time writing Google review responses while people were waiting for assistance. The billing was also a mess. I provided my insurance information before my visit, yet the office still failed to submit the claim correctly. Because of this, I received a bill that should have been handled through insurance in the first place. When I asked about it, Tim was dismissive and not helpful at all. A dental office should focus on patient care and proper administrative work. Unfortunately, this place seems more focused on managing online reviews than actually taking care of patients and basic billing responsibilities. I would not recommend this office unless they seriously improve their front desk professionalism and billing procedures.

Prior to moving away, Dr. Kirk was my dentist for almost two years. I have had only good…read moreexperiences here with my bi-annual cleanings, and Tim is always kind and attentive. They even gave me my x-rays to take to my new dentist at my last appointment

I took my son to Dr. Vu for an exam and cleaning. Dr. Vu was very gentle and took the time to…read moreexplain the process to my son, which kept him from being nervous. I would highly recommend this clinic to adults and children!!!

Both Drs are very gracious and thorough. I have had several issues with my teeth through the years…read moreand they have been great about my dental care. They as a family live near the practice and they love their children. There have been times when by no fault of my own or theirs that some crowns had to be remade. They are expensive but what dental work isn't. I asked why they didn't have a higenisist and they advised they find better results if they do their own cleanings. I have never had issues. Reading some of the other comments may have been fair criticism but on the flip side they are people too. Friendly interaction is acceptable. And we only have 1 side of the story from the other clients. I have never felt like I was being ignored or could not approach them about any issues. I tell them what is going on and they investigate and fix the issue. Would highly recommend them.

Everyone was friendly but the cleaning was not thorough. I went to 2 different dentist's…read moreapproximately one month later and both were surprised, seeing the amount of calculus on my teeth, that I had recently had a cleaning. I will need to have my teeth re-cleaned.

great customer service extremely friendly and helpful. dr…read moreBailey was helpful and answer all my question. Kristen and Katie were informative and super helpful as well

Both dentists are wonderful! The office is state of the art and very comfortable. I love all of the…read morehygienists as well.

In some ways, Kirchner Dental of Saint Matthews is a regular dentist. But they are young and nice,…read moreand they are very polite. They have a large worker to patient ratio. They got my older, Senior age teeth done with no problem. I even had a crown replaced. They had no problem. The best I can say is, if you don't like the dentist, you can go to this one in St Matthews and they'll do a good job pretty quickly.

Upon entering the office, I was met with a friendly gesture. The receptionists always answer my…read morequestions, as well as try their best to accommodate my schedule. I received Dental services from Misty and Dr. Weisbond, with the utmost care. They listened to my concerns, eased my anxiety, and even made me laugh. I appreciate Kirchner Dental's professionalism, expertise, and friendliness.

The front desk, and all of the dentist were very professional…read more It is a blessing that these individuals are working with the income challenged. I have used their services several times all were good however, this group went above and beyond. I had two large jaw teeth next to each crumble from a gold crown that had come out and been put back in at least 15 times in the 30 years since I had it installed. There was finally nothing left to glue it to, both teeth were good soldiers but they eventually crumbled and had to be pulled. I expected a lot more pain. I in fact really had no pain considering the petite dentist having had to put all of her strength and leverage to get them out. I have very large jaw bones holding them in. Even my post healing was almost painless. I hope to take them all one day Scuba Diving in Costa rica!

I went because i have a gold crown that was causing me continuous pain. I also wanted options of…read moregetting removed also cause its 30 years old, also a cleaning. The dentist was asking "you want it out' and just looking at me as in disbelief. She touch around the crown and stated you don't seem to be in alot of pain. I let her know it was around top and internal causing radiating pain. Said she write a script left out. Referred out.

I absolutely love this dental practice. My dental procedures have been quick painless and precise…read more Everyone is friendly and communicated on every aspect letting me know next steps and getting my approval on all decisions. I would recommend them to everyone with the whole experience being top notch.

Dr. Gwen and her staff were just excellent with my 13yr old son. I don't often write reviews but I…read morefeel I must share how patient, kind, and excellent she was. Dr. Gwen took the time to show my son how to correctly brush his teeth with his electric toothbrush to get a thorough cleaning with his braces. They cleaned his teeth with care and precision getting then sparkly white. She's simply the best !!! 5 stars