I was in need of a new dentist. Key Family dentist moved into their new location off Smyrna Pkwy,…read moreand I called to see if I could get in as a new patient. So glad I called. Staff is excellent. They know dental work can be stressful so they make you feel very informed of your procedure, they are open to hear your concerns or feedback. And they are so respectful of your time. The ease of scheduling, rescheduling and even the messages to confirm appointments helps to keep me organized. So glad I found them.

Very easy to schedule and get through paperwork. Staff is very friendly and welcoming. Didn't feel…read morerushed. The office was very nice and it was comforting to see them using the latest technologies and treatment. Listening to the doctor was great, they made sure to educate any issue and give treatment options. Doctors were very down to earth.

By far the best dental experience one could ever ask for. Everyone the is extremely courteous…read more They are understanding of people work schedules and work with rescheduling and making contact to confirm appointments. Plus all the women there look like models, especially the lady there today whose name starts with E.

I truly believe everyone in this office gives the best care to their patients!! We were referred to…read moreDr. Attaway from a friend when we moved back to Louisville for several years, and I still come to see her even though we've moved out of town! She is that good - a great and compassionate dentist. All of her staff is top notch and I know they will put me at ease and do their jobs well. For many people , going to the dentist is stressful and scary but not here. Highly recommend!

We came here on an emergency visit during our vacation to Louisville. The whole staff was so…read morewelcoming and warm and friendly. Dr Hurm made us all feel comfortable and was very nice. My daughter felt at ease and we were in and out in no time. Thank you!!!

I've been going here for nearly 10 years. Everyone here is friendly and they do a great job…read more The one downside is the hours. They don't have a lot of evening availability which can make scheduling tricky. I was nervous about going to see a dentist during Covid, but it felt very safe. They had me wait on my car, they wore PPE, i wore a mask (when they weren't working on my teeth), and they checked my temperature when I arrived. I don't think anyone loves going to the dentist.... but these folks do a great job.

Had my first visit today. Staff was so nice and inviting…read more Dr was very knowledgeable and nice. They were quick and didn't push anything on me. Would definitely go back..

I know the this office had some issues in the past and I myself as a patient had negative…read moreexperiences, more than once. HOWEVER. They have done a 180. I feel safe to express my concerns which were addressed and corrected!!! The new(?) dentist they have brought in is phenomenal! I highly suggest you give this place a shot. I would like to give props to Gretchen, Alma, & Grace. You make this dentist office somewhere I feel comfortable and respected.

Dr. Tran is my personal Dentist. Just wanted to give her and…read morethe crew a shout out... A few days ago, I cracked my bottom rear molar. She immediately got me in. She's an extreme knowledgeable Dentist and does only what is necessary... and she does it phenomenally. Great job today!

I was dr Tran's patient since then she started this office, she was used to be more concerned with…read morethe patient's satisfaction and being on top of any issues but since last few years she hardly comes in and check the concerns and care about quality of work. She hardly stays in the room for a minute and make her staff to work the rest and by herself start working on the other client. Everyone needs more money but not giving proper attention to patient is not acceptable. Well recently I had the service done by her, I have crowned my teeth my front teeth have a bridge that came off I got appointment with her to get fixed she hardly works 5 minutes on me , didn't clean the bridge or my teeth and just glue it back and charged $440 for less than five minutes service. Apparently that was a mistake she had done and after a month that bridge came off again I came to get it checked then she said because of some gaps in between the bridge and natural tooth some bacterial infection happened so my tooth had been broken and have a big cavity underneath. She told her assistant to put that bridge back and give me estimate for the repair of $5000 as soon but since she has vacation and none working days so they gave me 3 weeks later appointment. The bridge when assistant put it back it was not even sitting on my teeth because of broken piece in then assistant told the Dr about it but didn't even give a second look and tried to fix properly with temporary bond she told me might be it will come off in a day but something from over the counter I can buy and use in the meantime and Waite for my appointment in 3 weeks. The next day it came off as she knew that it would be well I called the office if she can accommodate me in because it is emergency and can't wait for that long since I have been her patient since last 15 plus years and spent a lot of money every year including my whole family but Katelin replied back so rudely and said that she can't accommodate at all regardless. The worst worsted experience I had from her and by her staff. It was very frustrating and very unprofessional by her. I will never going back to her and neither my family. Very rude and unprofessional by her staff and by herself. I wish I could star her in minus 5

I love love love Dr. Ecken and her staff. Fantastic group of ladies who take great care of you as…read moreboth a person and a patient. I'm moving out of the country soon, but rest assured, this office is so great that I will be scheduling my dental appointments and checkups/cleaning when I am back home on breaks. I'm always called back at if not before my appointment time, never have to wait between seeing the hygienist and Dr. Ecken. Efficiency is the name of the game here! You won't regret making this practice your stop for all of your dental needs!!! Plus, they're hilarious... going to the dentist is fun when you go here :)

In my adult life, I avoided the dentist like the plague. I always had terrible experiences at the…read moredentist as a kid and I hoped if I flossed, mouth washed, and brushed like a madman I would never have to go again. Two years ago, my plan failed and I had the worst pain my mouth I had ever felt. I found Dr. Ecken's office through my insurance and it was conveniently two miles from my house. I walked into the small waiting room and was met with the best dental experience of my life. This dentist is a straight shooter. She explained each part of the procedure we went through. Explained the x-rays to me, gave me details on problems, and had me in and out of the office in just under and hour. I come here for my regular teeth cleaning and I've always been brought back immediately for my appointment. Even after I move, I'll be coming back to this dentist.

I've been to a lot of dental offices, but Bell Dental stands out!…read more From the moment I walked in, I could tell this experience was different. When I checked in, I gave the receptionist my last name. Without hesitation, she greeted me by my first name. That personal touch immediately made me feel seen and valued instead of feeling like just another appointment. As soon as I completed my paperwork, I was called back. Then, when the staff noticed I was cold, they brought me a fresh, cozy blanket. It was such a thoughtful gesture and showed how much they care about their patients' comfort. I was also impressed by the technology. Instead of using the traditional molds for my night guard, they simply scanned my teeth. The process was quick, easy, and fascinating to watch. As an unexpected bonus, I even had a credit on my account. I honestly cannot remember ever leaving a dental office with a credit, so that was a pleasant surprise! Bell Dental has great customer service, thoughtful staff, modern technology, and an experience that exceeded my expectations. I highly recommend them!

I've been going to Mortenson Dental for years. About a year-and-a-half ago I decided to change to…read moreBell Dental in Fern Creek. The difference was amazing! You all do an absolutely terrific job both cleaning my teeth as well as any other procedures that need to be done. Your complete staff is head and shoulders above all the other dentist offices I have been used to in the past. I hope you will post this review on your website and any other place you would like to list it. Robert Zoeller Louisville, Kentucky

I had a cap come off. I called as soon as it happened and was given a next day appointment. He was…read morevery apologetic that he didn't have any openings that day. After I arrived I was taken back to my room and assessed by the dental assistant. She was very thorough and explained everything she was doing. The doctor came in and proceeded to evaluate my tooth. He was able to replace the cap and I had no pain or problems since. I appreciate their quick attention to my needs and were able to fix the problem. A office staff came in with a breakdown of the procedures and costs. She gave me the total and my payment options. The expense was a little more than I expected but it was an emergency so I guess it will all be worth it in the long run. I am sorry I didn't catch the name of the Dr that I saw but he was very young and very knowledgeable. I would recommend this practice to anyone.

The worst and most traumatic experience ive ever had at the dentist. My dentist was A.MEUNUER . I…read morehad a failing root canal and needed the tooth to be removed, the tooth was infected so it was harder to numb that normally. The dentist was so rough with me it caused extra pain, was frustrated with me because i wasnt numbing easily . Sent me home & said he cant help. I got the tooth removed same day from my regular dentist which lets me know he wasn't numbing me correctly and should go back to school . Idk if it was cause im black but i never had that experience & was never rude to expect him to act like he did. Ill never recommend this dentist to ANYONE . Go to first care dental pls .