I HIGHLY recommend that you ask A LOT of questions BEFORE you order anything from TINA at Olde Towne Optical. Every time I have been there, she was the only person working, so she will rush you through the process of selecting new eyeglasses. She only seems to be interested in getting to the next customer. I failed to ask enough questions because I felt rushed by her, and this mistake has cost me greatly.
Also, she is rude when analyzing your prescription. Her exact words when she was attempting to 'help' me were, "Wow! You have a really bad stigmatism in your left eye." I'm not sure if she is always this belittling to customers, but it certainly did not make me feel great.
Furthermore, it is NOT completely TRUE that Olde Towne Optical will "re-make" your glasses at no cost if you need a new prescription in the next 100 days. The written "guarantee" (that is sitting on Tina's desk) that they will "do everything possible to make sure that you are happy with your purchase" is completely unenforceable, and they DO NOT stand by this statement, so do not be duped. Tina will NOT accept accountability for failing to explain everything UP FRONT on your first visit, and she will charge you EXTRA when you attempt to fix previous issues.
I have now purchased TWO pairs of glasses that are 100% WORTHLESS to me and NEITHER pair helps me see correctly. And, BUYER BEWARE because this is NOT a "locally-owned business". Tina will constantly hide behind a rehearsed "corporate" policy statement when she charges you extra. read more