Very responsive to me on pricing. Got into the niitty-gritty with me about features like the new…read moreSmart-Tub. Willing to tackle a tough installation, down a hill and in a tight location, did it very well indeed. And when the power here went out for an hour or so and the "Smart Tub" app notified them of that issue, they reached out to me to make sure everything is good. Aces, in my opinion. Backstory: my 12-year old spa died this past winter (ran it year-round, and it developed a leak while I was away during February, and it self-destructed). Bought a brand new Sundance Optimus Spa to replace it from Shepnell, took delivery in the springtime (2019). Am a very satisfied customer.

Horrible customer service. I wrote them asking for prices and more details on 3 specific Sundance…read moreSpas. There response was: "Here is a link to the Sundance website for more information - https://www.sundancespas.com/en-us We hope you'll be able to stop in to see us and learn more about our spas. We have the Ramona and Bristol in stock." I wrote back and asked again for the prices, and received no answer.

I purchased a new hot tub from Dave. Dave was extremely nice and helpful. The tub arrived and the…read moretechnician installed it. The hot tub had not worked since install. The service team reported a two week wait time to assess the tub. I am extremely frustrated in their response time especially given the new install. They really sold me on their service availability and so far I am disappointed.

We bought a hot tub at the Champlain Valley Fair and it was delivered and installed within a couple…read moreweeks. The whole process was smooth and we love it!

"Excellent service! Technician fixed my spa efficiently. Good price. Highly recommend."read more

From the owner: - Nous sommes les spécialistes de la réparation électrique de spas à Montréal & Regions…read more - Forts de nombreuses années d'expérience, nos techniciens certifiés interviennent rapidement pour résoudre tous vos problèmes électriques. - Bénéficiez d'un service personnalisé et de conseils d'experts pour prolonger la durée de vie de votre spa. - Nous utilisons des pièces de qualité et garantissons un travail soigné. - Contactez-nous dès maintenant pour un diagnostic gratuit et un devis personnalisé. - We are the specialists in spa electrical repair in Montreal & Suburbs . - With many years of experience, our certified technicians intervene quickly to resolve all your electrical problems. - Benefit from personalized service and expert advice to extend the life of your spa. - We use quality parts and guarantee careful work. - Contact us now for a free diagnosis and a personalized quote.

Extremely happy with the this company I got a response…read morevery quickly after I requested a quote and they came and completed the job quickly and efficiently their prices are very reasonable and the team seemed very knowledgeable I highly recommend them and will use them again. AAAAA+++++

From the owner: . At Aqua Soin Service Piscine et Spa, we are redefining pool and spa service with a fresh approach…read moreand an unwavering commitment to excellence. As a newly established business, we bring a dynamic and dedicated team eager to offer top-tier maintenance and repair services tailored to your needs. Our experienced professionals are trained and certified to ensure your pools and spas remain in pristine condition year-round. With a customer-first mindset, we prioritize reliability, efficiency, and personalized care-making sure that every visit leaves you worry-free and ready to enjoy your oasis. Serving both residential and commercial clients across the South Shore and the Island of Montreal, we are proud to bring cutting-edge expertise and a passion for customer satisfaction to the industry. Whether you need routine maintenance, repairs, or expert advice, we're here to provide seamless solutions tailored to your facilities. By choosing Aqua Soin Service Piscine et Spa, you're not just receiving top-notch service-you're joining a growing family of satisfied customers who trust us to keep their pools and spas in perfect condition. Let's get started! Contact us today and experience the Aqua Soin difference. Your relaxation is our priority. We offer pressure washing services aswell !

I had a problem with my spa that I purchased from Avalon, and called for help, on a Sunday, and…read morethey were not only open, but so helpful! Emma was friendly and patiently listened to my issue (low flow and temperature dropping from 104 to 92), and we determined I'd come in to buy a new filter. Again, being open on a Sunday is rare for Vermont businesses! When I got there, she also suggested several steps to remedy the issue and even wrote them down for me. When I got home and tried them, then added the new filter, the hot tub went back up to 104! Customer service like this deserves a huge shout out. THANK YOU so much Emma!

Avalon Pools is family owned and operated and is very much vested in great customer service and…read morequality products. They are very knowledgeable and know their way around pools and spas. Our pool was setup and installed as promised with quality workmanship and in a short time frame. I generally stop by to pick up various parts and supplies as well as to learn a few things when I have some questions. They do pool water samples to determine why chemicals you would need. Great people.

I am so grateful to have found him. I was in serious need of help because my spa had broken. He was…read moreso resourceful and helpful. Extremely professional and professional!

We were greeted by Cameron Provost, who patiently helped us find a single person sauna. We had…read morepreviously purchased a double traditional sauna there. Cameron is very kind, professional and knowledgeable. We're thrilled with this carbon sauna, and the special chocolates that Cameron sent us in thanks.

I wish I could give Allen Pools negative stars…read more Be aware -- they are selling you an item the cost of a car and have no interest in helping make sure you are happy at the end of the transaction. You will need an electrician, and patio -- and they will not help you coordinate with those people. The sales team was lack luster and completely uninterested once they had my $20,000. They will not help you make sure that specs and directions are thought out or considered. It may be that your ridiculously expensive hot tub is facing the wall of your house, with the cover blocking the view. Also, the head of delivery interrupted me, talked over me, yelled at me, hung up on me then told someone else not to connect me with the manager. Some of the worst customer service I have ever experienced. They will take your money and will not stand by their work.

From the owner: Depuis 1973, vous pouvez compter sur Destination Piscine Horizon pour la conception personnalisée…read morede piscines hors sol et enterrées. Sous la direction de Stéphanie Malo et Roberto Romano, notre engagement est de fournir des solutions sur mesure pour répondre à tous vos besoins en matière de piscines. Gamme complète de services pour maintenir votre piscine en parfait état toute l'année. Que ce soit pour changer le revêtement en vinyle, ouvrir et fermer votre piscine, installer un générateur de chlore au sel, une thermopompe ou un robot nettoyeur, notre équipe expérimentée est là pour vous guider à chaque étape. Chez Destination Piscine Horizon, nous comprenons que chaque piscine est unique et mérite une attention spéciale. C'est pourquoi nous fournissons des conseils personnalisés pour vous aider à prendre les meilleures décisions pour votre piscine. Que vous ayez besoin de pièces de rechange pour votre pompe ou que vous cherchiez des solutions novatrices pour améliorer l'efficacité de votre système de filtration, notre équipe est là Notre engagement envers la qualité et la satisfaction client est au cœur de notre mission. Nous visons à offrir un service exceptionnel à chaque client, en nous assurant que chaque projet soit exécuté avec soin, précision et professionnalisme Notre approche individualisée et notre souci du détail. Notre équipe dévouée est passionnée par son travail et cherche à dépasser les attentes de nos clients à chaque phase du processus