There is not a more honest and dependable auto repair shop in Albany! Derrick is the most quality…read morebest value auto shop owner I've ever met! When you make an appointment with them just look at the car keys on the counter and that pretty much tells it all.

Took my car to capital tech for a leaking water pump. James did this work on his own time which…read moreinvolved changing the water pump as well as the timing chains and tensioners. About 2 weeks later the car developed an oil leak from the area of the crankshaft seal and or the timing cover as well as the front valve cover gasket, all of which he had to change. I paid James 900 dollars cash and I supplied the parts needed to do the job. Now after 2 weeks of text messages and 2 or 3 phone calls to my place of employment, James said he has not forgot about me. I have now taken the vehicle to another mechanic for the repairs. This review is not about Capital Tech itself but the mechanic. I am expecting these repairs to cost another 300 to 500 dollars on top of the almost 1600 parts and labor already spent. This post from a dissatisfied customer who is retired but work a part time job Sincerely Larry Ellis

I was driving down the 787 and my jeep was overheating. I pulled off the highway and found this…read moregem. The garage was closing but Ali wanted to see what he could do anyway. He checked my jeep and spent time diagnosing. He filled the jeep up with coolant, then gave me an extra jug for the ride. The best part besides his care and attentiveness, he refused to take any money, not a dime! He just wanted me to get home safe to nyc. If you want an honest, caring mechanic Ali is your man. Very unexpected to have this kind of experience, not only was my Jeep fixed but so was my outlook on humanity.

Very disappointed. I never received a reply. This is the second shop I contacted through Yelp and…read morewas ignored. Since all the shops are local, I'll just contact the next shop by phone and follow up with an in person visit, if necessary.

I brought my car into Heim's with the brake warning light lit on the dashboard. They called me two…read morehours later and told me the problem was a bad sensor. Cheap fix! They could have tried to sell me new pads or other parts I didn't need but they were honest, and for that they'll be getting more of my business in the future.

I would give these guys 10 stars if possible. My wife has a 2007 Rav and we had diagnoses that…read morewere for several thousand dollars. She took it to Heim's and they spent several hours on it and ended up with a correct diagnosis that cost less than $100. Amazing!!! We won't go anywhere else because we know they are honest. They knew we were prepared to spend way more but they were HONEST, and even charged us less.

Great guys. Great service. Great results…read more My inspections was due and my car had a few items I wanted them to check out while they had it up in the air. All of my stated issues were examined and corrected.

Brian and crew are honest, trustworthy, knowledgeable, and get the job done. Solid workmanship.read more

The best! Ray is an awesome mechanic and honest with reasonable prices! Highly recommend!!!read more

Always treated well. Ray is a very fair and nice man. Good mechanics. Glad I found this garageread more

It is unfortunate that a customer had a negative assessment of Mavis Discount Tire in Latham. I…read morehave found them to be responsive and reliable on a range of issues, significant or minor. The staff is courteous and forthright explaining needs in lay terms and a range of immediate and long term solutions that both relate to safety and affordability. As a customer I have observed and experienced these qualities. As such, if your experience has been to the contrary, I suggest you give them an additional opportunity.

I brought my SUV to Mavis to have a tire repaired. During the service, the technician removed the…read morewrong tire and failed to properly reinstall it. After I left the facility, the tire came off while I was driving and rolled away. I had my infant with me at the time, and the incident occurred less than a mile from the Mavis location. This was an extremely dangerous situation. The failure to properly reinstall the tire placed both my infant and me in serious danger and could have resulted in catastrophic injuries or loss of life. I should never have been placed in this situation as a result of a service that Mavis performed on my vehicle. The incident also caused damage to my SUV. My insurance company is now handling the repairs. Unfortunately, Mavis's proposed solution was not to have the vehicle repaired at the dealership to ensure that it was properly inspected and restored, but instead to have it repaired by "whoever is cheaper." Given that the damage resulted from Mavis's own service failure, I find that response extremely disappointing and concerning. Prior to this incident, my SUV had a clean accident history. As a result of Mavis's failure to properly perform and inspect its work, my vehicle has now sustained damage that will affect its history and potentially its resale or trade-in value. I am also being required to pay an insurance deductible for damage that I did I was particularly disturbed to learn about Mavis's reported connection to the tragic limousine crash in 2018 that resulted in multiple fatalities. I recognize that the circumstances of that incident are separate from my experience, but learning about it made the seriousness of what happened to my family feel even more alarming. In my case, a failure involving a tire could have had similarly devastating consequences. I had my infant in the vehicle, and we were extremely fortunate that the tire came off less than a mile from the shop. This experience has severely damaged my trust in Mavis. A customer should be able to reasonably expect that a vehicle returned after tire service is safe to operate. In this case, that basic expectation was not met. I am extremely dissatisfied and disappointed with how this matter has been handled. I expect Mavis to take responsibility for its workmanship and make a reasonable effort to compensate me for the costs and losses resulting from this incident. Instead I was giving a "sorry" I wonder what bill can be a paid with an "im sorry" Beaware stay away from Mavis.

If you have a Volvo, taking it to Randall Automotive is the smartest thing you can do. They are…read morebrutally honest with their diagnosis, super friendly, incredibly diligent, and so much more of a genuine neighbor than a service provider. I wish I had an equally capable rolodex of painters, electricians and carpenters. They are the real deal and an incredibly refreshing find in this impersonal, digital-only age of "I-bet-I-can-find-a-reason-why-you-need-unnecessary-repairs-that'll-cost-a-bundle."

My father has been taking his Volvos here for a few years. He took his car in last week for an…read moreunresolved issue and called for an update, he was spoken to very unprofessionally by Randal. Dad told him he was going to pick his car up. When we arrived we were sent into the office and Randall pulled out at stool abruptly, told my elderly father to sit down because he wanted to have a conversation with my father and I because he felt disrespected and wanted to set our expectations straight. I run a retail super store if I ever treated my customers the way he treated my father I would expect to be out of business. His son Cory seemed nice, it is a shame the father acted like he was the only shop in town and my father should be grateful that he was willing to look at my father's car. Glad there are always other competent shops in the area. No need to treat an elderly customer with such disrespect.

Always had wonderful service using Tony Scott's Automotive. Customer service, flexibility, pricing…read moreand completing the service requested. I have never felt pressured to have to do another service on my vehicles that wasn't absolutely necessary. Recommendations have been made but also did the service requested.. - I called this morning for a mount and balance of 4 tires and was immediately able to bring in. - comfort, safety, professionalism, respect and friendliness is what you will get here!!

My previous shop quoted me $$$ for a new muffler so I got 2 other estimates (Midas & Monroe) before…read moreI went to Tony. His price was half my original estimate! Recently needed what turned out to be an emergency spark plug replacement on short notice over the holidays. Very reasonable prices, kind owner and hardworking local business. Highly recommend. A++