Staff are all knowledgeable and friendly without being pushy. The atmosphere is cozy and welcoming, and the selection is great. They have all the newest top picks and are quick with recommendations if you welcome those!
I have never met such genuinely happy, kind, inviting staff at a store in all my life. I can go in and browse for an hour and then only buy a bookmark and they don't mind at all. There's a great fireplace to sit next to, candy buckets out for snacks, free coffee and cocoa, and the staff are always happy to talk books.
They're also great about doing community and local events and are very kid-friendly! read more