I was looking for a new bank to transfer my checking account to and I was drawn in by the sign…read moreadvertising free checking and a $150 bonus if you opened a new checking account. Well, not being one to pass on free cash I went inside. The young lady that assisted me was very friendly and informative. She told me very clearly what the 2 or 3 very simple requirements were to quailify for the free cash and free checking (they were so simple that almost everybody can easily comply with them) and when I said sure lets do it she set me up with my new checking account. Within about 10 minutes I had opened my new checking account and was on my way out the door. As far as the free cash to open a new checking account that showed up in my checking account well within the timeframe she told me it should arrive in. I've been inside a few times since then to make deposits and take care of other business and have always had pleasant experiences. I've never had an employee who was anything less than friendly and professional. One of the most surprising things to me is that even when the line inside is real long they manage to keep the line moving at a good pace while maintaining friendly service. If you're looking for a new bank I'd strongly recommend stopping in and chatting with these fine folks. They know how to treat their customers and I suspect that's one of the benefits of dealing with a small bank versus a huge national chain of banks. Don't worry though even though they are a small bank with I think only 3 locations here there are thousands of ATMs nationwide that you can use for free so you also get the added benefit that most people like about being associated with a major bank. Go ahead stop in and talk with these folks and I'm sure you'll walk out a little happier than when you walked in. Heck, even the security guard at the front door greets everybody so that should tell you this is one friendly place!

The customer Service and online banking is absolutely terrible. The site itself is antiquated and…read morevery limited in functionality and lacks 2 factor authentication. The customer service is virtually non-existent and is not available except for during business hours and even then the hold/callback times of 10 minutes plus are unacceptable for a financial institution. The integration of the online banking with Zelle is also very confusing and not well done compared to the way other banks have done it. Having been a customer and employee of other banks, it is clear that Liberty does not offer a competitive level of service. I will be taking my money elsewhere.

I've been banking Harris for many years, even pre-BMO, and overall have had a decent experience…read more This branch, in Glen Ellyn, seems like a good place to go for service. I only required basic teller services, with a deposit and some cash, but the bankers seemed to work well together, and the few people in were processed quickly. One negative is the drive way. If you're coming from the East, it's a hard left turn. If you have a larger vehicle, be sure to leave space to make the corner.

Came in here to make a payment and had a decent experience. The people were nice and took care of…read moreme super fast. The only thing is that it's really weird to drive in. The bank has a very narrow entrance that's one way and getting out of the parking lot is very confusing. It is on the middle of Glen Ellyn and the railroad tracks.

I can't say enough great things about my personal banker, Cindy. She is an amazing young woman who…read moreis always friendly, professional, and genuinely helpful. No matter what I need, she takes the time to answer my questions and makes the entire banking process easy and stress-free. Her knowledge, patience, and exceptional customer service are truly appreciated. Cindy consistently goes above and beyond, and it's clear that she truly cares about her customers. If you're looking for someone who will provide outstanding service, I highly recommend asking for her. She's simply the best! If she didn't already have such a wonderful mom, I'd adopt her myself! That's just how much I appreciate her kindness, dedication, and the way she treats her customers.

Been a customer of Old Second Bank (WSB) since 1979 for both personal and business accounts at this…read moreStratford/Bloomingdale branch and have been very happy with their service. It has the small town customer service feel in a world of big corporate banks. Tellers and bankers are very professional and friendly. Mark, the manager at this branch, goes above and beyond your typical customer service. Highly recommend this branch.

Numark credit union does now have Zelle. You can reach them at 630-393-7201. I have been a…read morelifelong credit union member also at Great Lakes credit union in Naperville. I find their rates to be 0.25-0.50 less than regular banks on loans. I'm surprised at the person who said that Customer Service was rude. I have never had that experience there. I work with Emily and Marina among others. F Y I they currently have a 0% 24 month credit card serviced by Elon that is for balance transfers AND PURCHASES! Credit unions are the only ones that I have seen to include Purchases in an offer such as this Another poster said that a credit union can't fix your credit that is true, but the poster recognizes that a credit union is a great place to start

I find NuMark Credit Union to offer great services. However I keep getting told they're going to…read morehave Zelle "soon" and I haven't seen it yet.

Naz in the Wheaton Branch ISD amazing. Give her a raise. She was so attentive and made everything…read morevery easy

If you want all of the technology of the giant financial institutions, then this bank is not for…read moreyou. If you want personalized service, a direct line with a live person on the other end to talk to, this is your bank. If you need a commercial loan, there is nothing like having the decision made by people in the building. Large banks gouge consumers and feign "relationships" by pulling out their teller windows and having customers sit at a desk to do business. All they are really doing is stealing your time and trying to sell you something while they have you. I have direct deposit and pay bills online. Any bank can do that so why NOT support a local and locally owned bank?

Can't say enough good things about Michael C! Very helpful, patient, communicative, and kind the…read morewhole time. He's the biggest reason my elderly mother keeps her accounts at this bank. Thanks Mike!

The staff at this bank are very friendly and efficient. Their back office is also readily…read moreavailable to handle issues on the spot unlike bigger banks that take forever to get a response. Also the interest rates they pay on money market accounts is quite competitive.

Urgent need of more customer service! Went to this branch to…read morecash Social Security check Dorthia had a problem finding my account? Finally after awhile she found my account. She was unhappy taking a bag of change. She told me if I ever have any questions to call corporate phone number Instead of coming in. Banks cash checks? Banks count coins? This Bank use to be the best in our community Not anymore

Iowna Horn runs a very good location. She has worked there for many years and her staff, Petnya and…read moreStephanie are knowledgeable and get to know their customers by first names. They let you know if there are new savings programs available. There used to be some tellers that were not as nice in the past but they are now gone. I highly recommend this location. Greg S. 2-7-26

I spoke with Keyon from CAFCU at 8am. She was very helpful…read more I had a problem with Apple Pay. Keyon was pleasant and professional. The thing that I liked about her is that she really seem to love her job. She was patient with me and did not tried to hurry me. Keyon is an asset to CAFCU.