we had lovely birthday Carvery meal for our middle daughter on Sat May 4th 2024. Rachael lives with Autism & loves the staff at The Old Quay .however due to Covid rules earlier plus other health conditions of Rachael's she has not been for ?2 years .
I cannot thank the staff enough for their friendly welcome & support to Rachael &. Other family & friends .My husbandGraham ( Rachael's father has mobility issues , due to bone marrow cancer ) we called in Sat week before the bday meal to check if we could book table for 16 on Sat May 4th ? The young receptionist that day was very welcoming & Graham & enjoyed Sat lunch there. Fortunately we met lady on shift we recognised from earlier visits , Claire . She remembered our middle daughter Rachael & we told her R remembered her & the team for being so kind & welcoming !
Well we booked the b'day meal with Claire forSat May4th & Rachael was thrilled to see Claire & Mandy lovely staff at bar she remembered!
For some guests it was their first visit to the Old Quay eg Drew our eldest daughters partner ! He was very impressed with the friendly kind staff & lovely food ! & location .
Thank you to all the Old Quay team for giving Rachael A very special 35th bday !
We & friends will definitely be back !
Finally after paying bill& tip etc ,myhubby accidentally dropped some cash near the bar . His hands sometimes shakes cos of illness . We didn't realize till we in pub car park, & lovely Claire came out straightaway with the cash as realised. had been dropped by Gray ! ! Well that is 100% honestly & The OldQuay will be a regular favourite pub for us , as the staff are wonderful & Claire even had lovejy bday pressie & card for Rachael which she loves ! Orchard & chocs ! huge thanks to Mandy also for her brilliant sense of humor at the bar!
Finally we have told everyone we know on Wirral what an amazing team work at The Old Quay Parkgate ! Thaks lots for making Rachael very Happy !!
We intend to visit the Old Quay regularly, for chilled meal without Rachael , but ? Twice a year will bring Rachael for her May bday & her boyfriend Adam's bday ! To give staff a rest !
Thanks to allThe Old Quay team goes lovely Sat roast / bday party & best staff ever ! Xxx
Ps we didn't want to disturb other diners as Rachael gets very excited re meals especially bdays ! Staff arranged a lovejy area of the pub , so we not distirbing other diners !which was important to us.
Huge Thsnks to all at Old Quay !! Xxxxx read more