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    Old Navy

    2.3 (3 reviews)
    Open 10:00 am - 9:00 pm

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    Once Upon A Child

    Once Upon A Child

    2.1(23 reviews)
    73.8 mi

    I had gone to the once upon a child today in Appleton!! left be very pi**ed off!! I seen a doc a…read moretot pillow for baby in a bag and it had a 40 dollar price tag on it, v no other price tag anywhere to be found. I was like yes I want one of these for baby who's due in August!! got up to the cash register and my total came to 200 dollars with a few dresses for my 5 year old and crib sheets. Pregnant me was like hmm seems off but maybe with the 40 dollar pillow and the 7 dresses and 5 crib sheets I miscounted. i paid with two credit cards one hundred a on one and 100 on the other.. As I was walking out I was like wait here i it is and noticed the doc a tot was 125 on the receipt. so I went back up and was like hey you guys accidentally charged me full price when there is a sale ticket on this for 40. the shoo snotty woman says nope that's the actual price.. I said no this tag says 40 dollars on it. she wipe ripped the packaging tape sticker off the price tag that was under this which I never seen. yea then this ride pa lady tells me it's my dail fault because I didn't look under the tag that was taped over the actual sticker. I said you're kidding me right? I said so I'm supposed to flip every tag to make sure this isn't the false tag. she said yup because this goes to a bo boppy pillow and it must have fell on this bag. I said again you're kidding right?? I said so you're trying to tell me this tag magically fell off some random pillow and self stuck Itself over the original price tag. I said and you had to really pull to get it off the plastic bag! she started stuttering and said well you didn't look under the tag so you need to watch what you're buying. I said no this is not on me!! I wouldn't had paid 125 for a used pillow.. I said especially when it had a price tag for 40. so then her next move... well because you split the payment you can't get a refund. we can not help you, you need to pay attention more when making purchases here... she said this is not my problem and we refuse to give you a refund... yet they had a 40 dollar tag covering the actual price! So mad!!!! worst customer service, and the damn manager just stood there and refused to assist!!!! didn't mention that this is not the price and the actual price is here.. they could have said something asking if I still wanted it.. anything!! Shitty service to do to a mom!!! Plus kept the tag that was on here for 40...

    We found a certain item which is a stroller cover for warmth. It was marked with a certain price. I…read morebrought it to the front and they decided that they did not want to sell it to me at that price. It was a $20 item it was marked at $6.50 they said. So they changed the price saying it was a mistake. It was the wrong kind of cover and it shouldn't be marked that way it used to be that businesses that were reputable would honor the price if they made a mistake I guess that's no longer true, especially with once upon a child And when you speak to the manager, the manager has such an easy out by saying I have no control. I can't do this. I can't give you a discount. I can't help you so what good as a manager I don't recommend the business because they don't know how to run a store so if you find a good deal better pray that they don't change their mind about the price. good luck wasting your time.

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    Old Navy - menscloth - Updated May 2026

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