The store manager Alona completely contradicted the terms and conditions of the receipt. I had an…read moreexchange 2 months past the purchase date and drove 3 hours to the closest H&M to exchange (which I was purchasing quite a lot over the $ value of the return). She kept insisting it was her decision to decline the exchange, although the receipt clearly states store credit or exchange past 30 days. I wasn't mad until she decided to answer the phone whilst I was explaining I already knew the terms of returns and exchanges. If the area team reads this message, I strongly recommend you connect with her on how to appropriately address customer complaints and maybe let her read the back of the receipt so she knows what hill to make a stand on. Absolutely abhorrent service.

I wear plus size clothes (usually 16-18 depending on the store and brand) and like a lot of stores…read more(see my review for Simons) I didn't think H&M had a plus size section. Apparently they do, and my friend and I went to the H&M in West Ed because we figured the store and selection would be better than South Common. There isn't a huge selection of plus size clothes, but there is a bit, and H&M always has nice basics and trendy pieces too. One thing I love about H&M, no matter what dress size you might be, is the accessories. There are a lot of fun jewellery, purses, scarves, etc and the prices being pretty low it's pretty easy to go overboard and buy quite a bit. Of course the prices being so low this isn't exactly high quality long lasting items, but I tend to break, lose, rip, tear, etc. any accessories I get anyway so spending $12 on a scarf that I'll eventually lose at H&M seems better than spending $100 for a high-end scarf somewhere else. Aside from clothes and accessories the other thing H&M has that I didn't realize they carried are home decor products. This section isn't as big as the regular clothing and accessory section, but there are a variety of fun home decor items you can get, from bedspreads to aprons. West Ed isn't a place I particualrly like to go to, but if I'm here I'll check out H&M again.

Rude staff, lack of care and dirty displays…read more I came in to purchase some white shirts for work, and the shirt I picked up off the shelf was covered in dust. I brought this to the attention of the associate present (3135575) And she presented a cavalier attitude about the cleanliness of the store. I asked the associate if she could get a clean one from the back while I was at the till. She went and grabbed the wrong shirt from the back. Now, not only did I receive a rude, unprofessional experience, I will now have to go back to this store to get an exchange for the wrong product. Steer clear of this Banana Republic. the Airport location is a better alternaitive.

This is my all time favourite place for business work clothes. Always find a great selection of…read moretops and casual dresses and they always have a sale! Clearance selection is amazing. Clothes are great quality and looks are classy.

They recently renovated this Ricki's location. It doesn't look that much different expect the cash…read moreregisters are now at the back of the store instead of the middle. The newer clothing is at the front and on the walls of the store and the clearance items at the back. There's always a selection of tops, bottoms, dresses, and jewelry from sizes XS to XXL. With my 25% coupon in hand, I was able to get a new fall top, camisole, and black suit jacket, all for less than $60. I was also able to purchase jewelry for 50% off since I spent more than $40. Based on this, I would rate this store 4 stars. However, there were quite a few staff and I was never acknowledged the whole time I was browsing and carrying my items. This is unusual for Ricki's as they typically ofter to start a fitting room and take your items. I will shop here again and hope the service improves.

I shop here regularly, the store is a not as hectic as some of their other locations. The staff are…read morealways nice and check in with you often. Last visit I was greeted right away then told about the 25% on new items and another sale of 40% off on regular priced section. I appreciated the information but was not told that there was even better deals in the back of the store. There was extra savings (40%) on already reduced items. The store is not very big so finding the better deals was easy. I ended up finding 6 items that came to 65$, regular price would have been $160. I over heard other customers given the same bit of info without disclosing the better deals. Maybe it is just how their corporate wants to promote? So you can find great deals here, appropriate office attire and friendly service!

beware! if you order from them you'll be waiting forever. also their website is not updated. you…read moreorder items and they never get shipped horrible customer service. no updates on order status. horrible experience

customer service is terrible. I ordered a sweater on Black Friday , nov 29 from the barrie store…read moreand still have not received it. I emailed customer service on 3 occasions and still have not received my sweater or have a solution to where it is. When you call Ricki's customer service number the recording says they will get back to you in 4 days. no emails no phone calls! I will never order in store again ! if it's not in stock don't order it!

I wish Torrid had been around when I was in my teens and twenties. I would have worn anything and…read moreeverything. I'm a lot older now, but my inner goth still wanted to check this place out and see if I could get away with wearing something from here without looking like a soccer mom trying to look cool. I'm pleasantly surprised. Not everything is skulls and crossbones. ( Although I still love skulls) I found a lot of stuff I liked. I picked up a blue shirt and, get this, a Betsy Johnson shirt! I've loved her since the 80's and I never believed I would find something of hers that would come in my size. Yoink! Yes, it has skulls. And pink, But I love it anyway. The clothes are roomy and comfortable, and I fit a size smaller than I'm accustomed to. The prices are a little high for my liking, but with the Betsy Johnson I expected that. I joined their program because the inner goth is hoping for another Betsy Johnson, and I need to check out what else they have when I can think rationally. The coupons were a nice plus.

I stumbled upon torrid about a month ago when I saw a beautiful top in their front window. To my…read moresurprise when I went inside I fell in love with a coat that I now regret not buying but still love the styles and women who work here. So every time I go to WEM I stop in and see what's new on the racks. Turns out my friends and my mom and sisters also love this place. If you are even the slightest bit curvy you will find clothes that fit and are tasteful and you'll feel beautiful. The staff are great too! I fell in love with a long sleeve top with flamingoes on it and bought it! I love that I can usually find my size (that isn't sold out) and just beautifully made clothes for a decent price. I am always impressed at how busy this place is too. I will continue to come back and see what this place has to offer as the seasons change.

Wearhouse haha, what a play on words. I was very pleased when I learned a new location had opened…read morein West Edmonton Mall a while back. They have a lot of work clothing, especially for trades people. Lately they've been adding a section of women's clothing to, as recognition of women in the trades. That doesn't mean if you're not a trades person, this store isn't for you.... they have relly good rugged wear for outdoors. Sales people are a bit hard to come by, but I can usually manage finding something by myself. It's hard to find things in smaller sizes for people like myself, but just be patient and dig through and you'll find something. Prices are reasonable too. It's not Walmart, but it's not Hugo Boss either. Whether it's for home renovation or for work, Marks Work Wearhouse will make you look prepared, even if you have no idea what you're doing.

Mark's is no longer a place to pick up work boots and scrubs. The clothing section is large for…read moreboth women and men. In the women's section, there have expanded their line to include clothes for casual or work wear. There's also an active wear section, scrubs, and cold weather cold and accessories. Towards the back of the store is the shoes and boots section. I have seen it quite messy and there doesn't seem to be many associates on the floor to ensure things are orderly. There are about 4 change rooms and sometimes the clothes are left inside. I have bought sweaters, pjs, casual dresses, and shorts here. The sale items are usually 25% off or more off. They also have coupons for $10 off if one spends more than $50 on their flyers that are delivered to homes. When they have clearance items, they are a good price. I once bought shorts for $4.88. The associates that ring in my purchases aren't very friendly. This store is ok and I'll continue to shop there.

Rude staff judges on looks and appearances, A girl cut us in…read moreline and then they go out of their way to shout it out when she was standing off to the side If you're not pretty don't expect good service

Great Victoria secret store! They have an endless selection of anything you may need. I came here…read morejust for the classic body spray Love Spell; and to my surprise there are a few more love spells to choose from which was cool to see. Can't go wrong with any of their scents. Prices are more than affordable and haven't gone up much over the years which is nice. All the ladies here I encountered were happy to help, what a great service.

A special thank you to Jason at Southgate. Jason was very…read moreprofessional and pleasant to deal with. He was more than helpful finding the correct sizes that I needed.

Selection is good but prices are quite high. Service was great in the past, but that is no longer…read morethe case. Don't bother shopping here.