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    Old Navy

    2.6 (21 reviews)
    Open 10:00 am - 7:00 pm
    Updated over 3 months ago

    Old Navy Photos

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    6 people in line.   One cashier.
    Lashanda L.

    Customer service is lacking here. Why do I come here when I'm often returning my purchases? Waiting in line for more than ten minutes to return something it purchase is ridiculous. The cashier never called anyone for help. Eventually someone came to help and the line grew to three more people behind me. Prepare to wait.

    Shopping
    Nea S.

    I've come to this store several times but today the horrible customer service from a "leader" in title was horrific. Her name slips the mind but her cashier ID is 3115489! Her badge said leader but leader she was NOT! Please hire another "leader" who cares! Today was the last day to use city cash (9/15/19) . Of course other sales were going on. I went to the cashier and she proceeded to ring up my items. There was a particular sale on cami's where as you buy 3 you get them for $6 each. After she finished ringing my items, I glance at the screen and she didn't ring up my third. So I politely say these are $6 each when you buy three. She states you only have two rather rudely. So I grabbed all 3 camis and said 1..2..3. The bill still seemed to be more than what I calculated. So I'm going over all the prices and found that a shirt that I found in clearance was $29.99. Good customer service is to honor the clearance price.. correct? I tell her this was in clearance? This nonchalant individual shrugs her shoulders. So I said take this off and take another item off too. My total is doable at this point and city Cash was deducted. I'm not sure if Old Navy hires anyone these days but please do better ! Her badge said leader but she needs a lesson or two or maybe four in leading! I will follow this experience up with a call to customer service and a few tweets!

    30% off active wear and sweat pants
    Tinika W.

    End of the season is the best time to shop! All I wear is active wear and sweatpants since I'm chilling at home. The staff is always helpful no matter what time of day I visit this location. The store is always clean and well stocked. They have truly maintain they brand over the years and I appreciate them operating during the COVID. I took full advantage of curbside and store pick up during this time. The wait time is pretty resonance as well

    Kendra J.

    I love being first! Old Navy is one of my favorite retail stores. I'm so happy that it it's so close to me now. This location was moved to Foundry Row from Security Mall, and I couldn't be happier. Even though my pockets aren't... The only gripe that I have about this location is that there's only one large mirror in the entire store, so when it's crowded, everyone is pretty much crowding around one mirror trying to see the clothing that they want to purchase. Of course, the dressing rooms have mirrors, but if you don't want to go into the dressing room you only have one option. Other than that, I have no complaints. That is great parking and Old Navy is always having great sales.

    My crumpled clothing just thrown in a bag. Thanks dude.
    Christi P.

    This old navy is so nice inside and brand new. But the service is SO HORRIBLE. The staff made me go to a mobile check out desk, when there were 4 empty registers. The guy who checked me out was frowning and complaining about it the whole time. He left 3 times to go get I dont know what. If I didnt really need the khakis I bought, I would have left ASAP. He crumpled up my clothes and threw them in a bag like garbage. I was so insulted. Never ever ever going here again.

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    4 months ago

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    4 years ago

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    5 years ago

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    6 years ago

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    3 years ago

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    5 years ago

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    3 years ago

    Great after Christmas sales going on store wasn't crowded had a pleasant shopping experience

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    9 years ago

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    8 years ago

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    4 years ago

    It took 30 minutes to check out because the cashiers were understaffed and did not know how to operate the iPad cash registers.

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    9 years ago

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    8 years ago

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    7 years ago

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    9 years ago

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    7 years ago

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    6 years ago

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    8 years ago

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    7 years ago

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    Francesca's Collections

    Francesca's Collections

    4.7(6 reviews)
    2.4 mi
    $$

    It's always a great time when I visit this location as well as any other Francesca's location. The…read morestaff is always friendly and willing to help! I've never been to a location where I haven't experienced the same superior quality customer service as well as being able to shop quality clothing items. They have the best deals ever! And their emails are so informative!! You must register to get on their email list! This location is closest to my house and only 11 minute ride and directly next to Starbucks! You talk about a win when and when situation! I love how girly girl and dainty this store is! Definitely no place for males unless they're gift shopping ;) Girls Rule Only type store! I love how they have the accessories separate from the clothing items but can mix with the clothing items so that you can get ideas on how to wear the items if you request. Sometimes they'll be proactive, and bring you jewelry to match items that you've decided to try on. Francesca's sell shoes... Comfortable shoes! And I love their miscellaneous and gift section. They also have a good selection of wedding items for bride-to-be and wedding parties. This place is absolutely awesome! If you haven't been here, treat yourself one day and take a walk in... I promise you you'll find something that you like!

    I love coming here! You can find some really unique clothing and they always have a deal going on.read more

    Photos
    Francesca's Collections - Francesca's at night

    Francesca's at night

    Francesca's Collections - 1'12'19 A lot of new vibrant collections in store !!

    1'12'19 A lot of new vibrant collections in store !!

    Francesca's Collections

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    Styled4You Boutique

    Styled4You Boutique

    5.0(1 review)
    1.6 mi

    I literally just left and was so blown away by the customer service that I couldn't wait to leave a…read morereview because I didn't want to forget. First of all, Alise was such a gem. We really need more people like her. She greeted me as soon as I walked in and helped me from the time I walked in til I left out. I was offered something to drink. They had soooo many nice compliment worthy pieces. Alise helped me pick out pieces for my vacation tomorrow. They are a one stop shop. They have bathing suits, clothes, jewelry, shoes, accessories, AND MAKEUP! Everything!! Kells, the makeup artist was also there. Both ladies had warm and welcoming spirits. I loved the energy in there. I will definitely be back. Take all my money. Lol. They also have these beautiful bag and garmet bags. The experience was what I think of when u think of coming to a boutique. Nowadays I feel a lot of these other boutiques forget that. All around AWESOME experience. Oh and it's family based and black owned!!

    From the owner: Styled4You Boutique (S4YB) aims to provide an optimal personalized shopping experience filled with…read morestatement pieces. A family operated business that values its clients & offers personalized shopping/styling services. S4YB maintains exclusive inventory that won’t break the bank. We currently feature customized vintage & distressed denim, trendy apparel & accessories for women from petite to curvy body styles (sizes small - 4x). S4YB stylists are consistently tracking the industry to provide the latest trends with weekly new arrivals at competitive pricing. Our clients will also have access to a make-up artist within the boutique. The boutique is located in Columbia within a very modern and professional space with access to free parking.

    Photos
    Styled4You Boutique - Sidewalk sale 30% off!

    Sidewalk sale 30% off!

    Styled4You Boutique - This camo parka is gorgeous!

    This camo parka is gorgeous!

    Styled4You Boutique - Beautiful store!

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    Beautiful store!

    Something Else

    Something Else

    4.9(7 reviews)
    7.0 miMount Washington
    $$

    This place is cute collection of all sorts of clothes…read more I was drawn in when I saw the skirt in the photo above (red and white stripes) and expected it to be a secret store full of clothing for ladies on the younger side of the spectrum. That's not really the case. I'd say a majority of the items they offer are flowy, natural-colored clothes for an older generation. That being said, they are still interesting... just not my style. There were a few dresses and skirts that were more for younger women. I also get the impression that this is the kind of place that you have to keep checking and can make some good finds there. I don't think they order more than a few items in each size/color. If you miss it, that's your loss! If you want to try something on, the workers close off the back corner of the store (there are little doors, but it's not quite a dressing room). Kind of adds to the eclectic feel of the store. Definitely worth popping into if you're strolling through Mt. Washington!

    Something Else is an eclectic little Mt. Washington boutique that is absolutely stuffed to the…read moregills with treasures. My mom said that this is where all the cool hippie girls bought their clothes in the 70s. Cool hippie girls circa now will like it, too. You should be able to find a gift for any girl on your list here- there are modern, colorful silky and sexy blouses, tons of sparkly earrings, big sterling cuff bracelets, Indian tapestries, unique coats, and chunky knits galore. It's a boho feel overall (need a tie-dye onesie?) but its a pretty eclectic mix. Give yourself some time if you plan on stopping in here. After half an hour of browsing, I felt like I had barely scratched the surface. It is jam-packed with stuff and you will want to see it all. This is the type of local business that is worth supporting; it's been around forever and you are guaranteed to walk out with something unique. I had a bit of hit or miss luck with finding my size, and the return policy is exchanges or store credit only-- but hey-- it's not a department store--it's better!

    Photos
    Something Else
    Something Else
    Something Else

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    Octavia Boutique - This two-piece set is absolutely to die for!  Perfectly stylish and trendy!

    Octavia Boutique

    4.7(24 reviews)
    7.7 miCross Keys
    $$

    I stopped by Octavia Boutique today, and I was so impressed that I felt compelled to write a few…read morelines about it. The store is fairly large and sits in the Village of Cross Keys in Baltimore, an upscale open‑air shopping destination near the golf course. I've been a customer there for quite some time, but lately it feels as though they've shifted gears -- in the best possible way. What stands out most is the balance in their selection. They offer an appealing mix of evening wear, casual everyday pieces, and beautifully tailored clothing in rich, flattering colors. The pants are consistently good, the jackets are glorious, and the sweaters are the kind you want to touch. Everything is thoughtfully curated and priced sensibly, which is dangerous for me because I can always find something I won't be able to resist. Their jewelry selection has also taken a noticeable leap forward. They still carry small, affordable, easy pieces, but they've also added more distinctive designer items​ lately -- bold colors, contemporary shapes, and intriguing materials. I spotted exquisite Lucite pieces, leather designs in unexpected hues, and some very fashion‑forward clip earrings from Paris that are both chic and unbelievably comfortable. ​Visiting Octavia Boutique always feels like stepping into a space where style is taken seriously without ever feeling intimidating. What makes it truly exceptional, though, is how rare it is to find a fashion boutique that excels equally in clothing and jewelry. Their recent evolution has only sharpened that distinction. The apparel is beautifully curated, but the jewelry collection is nothing short of breathtaking -- a level of creativity and quality you almost never see under the same roof. If you enjoy thoughtful fashion, distinctive accessories, and a store that consistently surprises in the best way, Octavia is well worth the stop. Just be warned: resisting temptation there is nearly impossible.

    This boutique is short of amazing. Called the store to inquire about styles. Instead of the lady…read morewho answered the phone cutting me off and saying she didn't have it. Not only did she recommend several stores that were able to accommodate. But she was fully invested and making sure that I received what I was looking for. Definitely 10 out of 10 customer service. I would go there to shop.

    Photos
    Octavia Boutique - This amazing jacket with an elegant black print is perfect for all seasons and comes in a variety of sizes!

    This amazing jacket with an elegant black print is perfect for all seasons and comes in a variety of sizes!

    Octavia Boutique - You can't go wrong with this light grey Vanite' dress - one size fits all!  Prepare to turn heads!

    You can't go wrong with this light grey Vanite' dress - one size fits all! Prepare to turn heads!

    Octavia Boutique - JOSEPH RIBKOFF available at Octavia Boutique!  Washable - removable Faux Fur Sleeves & Collar!  A MUST HAVE!

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    JOSEPH RIBKOFF available at Octavia Boutique! Washable - removable Faux Fur Sleeves & Collar! A MUST HAVE!

    Chico's - Chico's at night

    Chico's

    1.0(1 review)
    2.5 mi
    $$

    Sadly I continue to use this location only because it is close to Trader Joe's and About Faces…read more Usually I park and walk by the window and the clothes draw me in. Once inside the customer service is far from exceptional. I am pretty convinced at this point it is an age matter. I am younger than the normal Chico's shopper. I can walk in and shop around and NO one acknowledges my existence and I never leave without finding something to purchase. I have been to shop in business attire as well as dressed down Saturday and it does not make a difference. I cannot attribute it to race either all the associates ignore. I have commented numerous times via the online survey but sadly the service does not change or improve. I have began to shop via their website instead. The service is so rude and obvious prime example I was in today and walked by three associates and NEVER greeted. Another lady walked in and two associates nearly attacked her offering assistance and greetings. But for me the treatment that sent me over was at checkout when I was in the process of starting checkout and a woman walked up with some items in hand and the cashier turned to assist her and apologized for having to finish up with me. Online for my future I can always provide myself with great customer service!

    From the owner: Women's clothing store that offers a curated collection of chic, unique women's clothing, jewelry…read moreand accessories. Your boutique features Style Experts, skilled associates who offer outfitting advice, fashion tips and tricks, previews of new collections and more and it's always complimentary.

    Photos
    Chico's - Inside Chico's at Woodhouse

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    Inside Chico's at Woodhouse

    White House Black Market

    White House Black Market

    2.3(3 reviews)
    2.5 mi
    $$

    Beautiful store set-up, stylish items, and fantastic customer service to match!…read more I was greeted immediately upon entering the store today and it made me feel so good! Nothing says welcome like an immediate greeting! They have fantastic new spring items out on the floor, as well as an excellent clearance item section that had an additional 25% off. I was initially greeted by both young ladies working the floor at the time, but one of them stuck with me my entire visit. She (Gabby) wasn't overbearing and came to check on me at the right time, each and every time. I definitely look forward to returning soon, I have to check out the sale rack and see what items are going to be waiting 4 me so I can continue to ball out on a budget !! Lol Oh, the parking situation... this location is located within a shopping center of a lot of popular stores, w a lot of parking spaces and even more customers. So parking can sometimes be an issue, but patience is a virtue and you will get parking within 2 minutes. Just make sure you wear your walking shoes! Hahaha

    Several years after someone else commented about the lack of customer service, I also had a similar…read moreexperience. Entered behind an employee, likely on break, who immediately engaged one of her co-workers in conversation. Even if they were both on break, there was a third employee at the register and noone acknowledged/greeted me or my husband. Now, I am on the larger end of their sizes and will often order online through the register with an employee's assistance. Maybe they decided to ignore me because they thought they shouldn't bother with someone of my size? However, I was WEARING one of the long sleeve shirts sold by WHBM from the last season!! Will stick to the location at Towson, MD, and will remember to praise them as I should.

    Photos
    White House Black Market
    White House Black Market
    White House Black Market

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    Old Navy - womenscloth - Updated May 2026

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