Fantastic customer service and great quality clothes! Justin and Evans were so attentive,…read moreknowledgeable and friendly. They are even doing alterations for free for a pair of pants I really loved but needed a bit smaller and shorter. Highly recommend =)

This is my all time favorite store. Jesse, the new manager, is extremely helpful and made me feel…read morespecial. Check it out!

7.5.25 I purchased a…read moredress from Old Navy for less than $15, but it was loose around the shoulders so I had the straps altered. It was $30 for my alterations. When I came to pick up my dress, I tried it on and it wasn't as fitted as I was hoping for. I talked to the owner, Le, and said it wasn't to my satisfaction and he was willing to alter it for no additional charge. I have been to other seamstresses who will charge for additional alterations if you are dissatisfied with their service. Although the alterations were higher than other tailor shops I have gone to, their customer satisfaction compensates for it.

An outstanding tailor, with decades of experience, dealing with high quality, expensive, hand made…read moreclothing. Major expertise! Gentleman re cut several, hand made suits & jackets from Italian artisan makers & they came out perfect!!

We visited the store today. They have a good selection of clothes. I found a really good deal ona…read moreRalph Lauren Dress! I love it only $32 dollars since they have an extra 25 % percent off on red tag clearances! So i was very happy about that. The young man ho helped me with my return ( a drss that is full of sequins) he was so nice but sadly i didn't get his name. Also shoutout to Naya! She was phenomenal. Amazing customer service. Very agreeable and so very nice! She checked us out since we purchased new items from the store. She had such a great aura to her that she was so lovely and it made my night, especially it is almost closing and she still had a lot of energy i love that for her!

This Nordstrom Rack is tucked away in the rear sort of the rear of Columbia Crossing…read more Parking is plentiful, just not directly in front. Its normally quiet and steady customer traffic. Ive never had any issues coming to this location. I didnt find what I went for but I definitely found some nice clothing articles and flat shoes. Im not a fan of looking/searching through miscellaneous racks of clothes. It just annoys me. I managed to do such today for a few minutes not long and was out. The line was a little long because of a couple customers at the counters but all in all it was good.

All of the employees were very welcoming and helpful. Joshua, however, went the extra step and…read moreasked for my pronouns. I wish more places did this! They had a great selection of clothes, both casual and dress.

After leaving a suit store and being disappointed because my size wasn't on their shelves I went…read moreinto DXL on the advice of my brother in law. He introduced me to Craig who was super helpful right when I walked in. I walked in wanting a suit and left with suit, shirt, tie, and picking up shoes when I grab my suit after tailoring. He had a great eye for style and had me feeling great about my purchase after leaving. After dealing with him I'm thinking this will be my new place for all of my clothes. Don't let your size make you think you can't dress and look as good as the skinner guys. Really appreciate all the help and I'm shopping again Saturday when I pick up my suit!! Thanks again.

Horrible customer interaction! While trying to exchange a Christmas gift, the associate was not…read morehelpful at all. While simply trying to exchange a pair of boots for a larger size, the young lady said, "we don't have those in a larger size - mind you, she never went into the back room to check her inventory! At this point, we did not want to shop in this store nor purchase ANYTHING from this product line! This is the second attempt to make a purchase in this location. There is no customer 'service' in this store and at this point, I will not make another attempt with any of their products.

My daughter bought a watch for 268.00 at the Mall of America store. Shes still in high school And…read moreworks part time. She realized she couldn't afford the watch so we decided to return it. The first lady referred me to the so called manager. He said we cant take the watch back because it was adjusted. I said the band is easily adjustable and can be returned to its original state. He was extremely rude and condescending and refused to take watch back. I asked him who his manager was and he refused to give that info. He then ran off and pawned me off on one of his employees who gave me a customer service line. Since i am from out of town the customer service dept told me to find a store in my area. Luckily the ladies at the store were much nicer and we were finally able to return the watch. The manager should be fired for taking advantage of a 16 year old and not honoring the michael kors 30 day return policy.

I couldn't have been happier for Uniqlo to open in the US and this one just miles from my office!…read more I've only passed through a few times to do recon. Earlier this year I'd bought some seamless underwear from Uniqlo in London. I was checking this Columbia location for them, and they were there! After the XMas rush dies down I'll return to get my undies and everything else I want. Looking forward to it!

Love shopping at Uniqlo. They always have a great selection of quality clothing. The store in…read moreColumbia is neat and organized. They have lots of employees fixing and organizing the clothing, or to help with any questions. I have been shopping at Uniqlo for a long time and most of the clothing I have purchased there maintains strength and durability no matter how many times you wash or dry clean them. I do wish there were more locations, but then again not so much bc I'll be broke. I do like their heattech collection, it does keep me warm during colder months. They also offer free alterations depending on what you need done and if it meets the price threshold. I forgot the minimum, but I don't think it was much. If not they charge around $5 or so. This is the closest location in the Pasadena/Annapolis area. They also have a few other locations in Bethesda, Montgomery Mall, and D.C. I'm sure there are more and I've heard there will be a new location in Annapolis Mall. Their clothing can be pricey, depending what you buy. However they do have sales throughout the year and you can get many pieces at a low price. Overall, the Columbia location has a wide variety, but one of their small stores. The location on 5th Ave, NY is by far their largest store.

Had a weird interaction with a cashier who didn't believe that I got my coat in the $79 rack and…read moremade me go take pictures to prove it. That wasn't enough and then she went to verify it. We're talking about $20 here. Crazy. The selection is hit or miss but the service I received will make me think twice about returning.

The service from online to delivery is pisspoor for sure! The selection is fraudulently portrayed…read moreas if it's Macy's branding-it is NOT! The majority of their products listed withOUT any disclosures are vendors who have paid for selling their products to Macy's loyal customers!!!! Might as well go to a flea market. Then when purchasing products and having them delivered for what we think is a bargain and getting valuable products and services as we're used to - it's a flop! My packages are delayed repeatedly by the couriers of choice by the vendors and Macys won't do anything about it! For this particular order THREE times others we will see. SHAME ON YOU MACYS! SHAME! Only when calling repeat times did a representative explain how and why and what to look for when buying from Macys online. I want my paid products and answers! This entity is a deceitful company. Going to Nordstrom for sure now. Who knows if I'm getting my furniture now or my money? Sad just sad now that my son is without a bed. I'll deal with it yet my kid suffers from the lack of integrity of this company. I'll update when & if my packages arrive also their condition.

Ran into Nordstrom to purchase a gift card. I used the location closet to PF changes, which put me…read moreat the upper level. I wasn't greeted when I entered the store. In fact, I was looking for help and it seemed as if the ladies at the register right by the door were actively trying to avoid me. Thankfully, I was about to locate customer service to purchase my gift card. I wasn't greeted at customer service either, which is crazy to me. They really need to brush up on their customer service skills here. I understand working retail can be hard, but the store had just opened, so there was no real reason to have a bad day!

Great location. Actually it's one of my favorite ones in the area. They're conveniently located at…read morethe mall and so easy to find. There's parking right out front. I recently came in to pick up an online order. Service was quick and friendly. They fill orders fast - I had placed the order the day before and it was ready! The store is always clean and organized. I always end up finding something here even when I'm not really looking!

John was awesome. He helped me get my first suit. It fits great and looks just as good! I'll…read moredefinitely be back in the future.

My husband is officiating a wedding and needed new suit. We walked into the store and immediately…read moremet Paul, who was superb from start to finish! He was so friendly, made my husband feel comfortable, asked questions to understand the exact occasion and needs, and he didn't stop until my husband's outfit looked perfect! Paul also came over to talk to me multiple times and made sure I wasn't bored while waiting. Not only did we leave feeling like we made a new friend, we also left with a top notch suit!

Lanette, Surge, and Quentin were an outstanding team of employees. They we extremely helpful. With…read moreall the sales going on they still managed to be patience, efficient, and polite. They all did their do diligence to help me with my purchase. There was no attitude and no one rushed me to make a decision. I witnessed this illustration of excellence not only with my purchase, but with other customers as well. I'm definitely coming back here. They made me feel like I was the only one In the store. Thank you!

I generally don't leave negative reviews for retail stores especially when Ive never purchased…read moreanything from the store but this time is a little different. My coworker and I were out holiday shopping for our boss and she wanted to see if Banana Republic had a dress that she wanted that she saw a few weeks ago. We walked into the store and noticed two women in the middle of the store who looked us up and down like we didn't belong there; come to find out, they are from corporate ( I found that out while checking out) Neither women that were standing in the middle chatting acknowledged our presence which I thought was quite rude. As we continued to walk towards the back of the store where the dress was, we were then greeted by a young lady who was working; she advised us on the sale for the day and off we went. Once my coworker found what she was looking for, we headed to the register where I noticed one of the same women standing by the register putting items away and then she called for another young lady to assist us in checking out. The lady that assisted us in check out was kind courteous and friendly. Im guessing that as an entry level employee the staff is made to be nice however when you make it to corporate or district leadership staff no longer need to be kind to their customers.