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Old Navy Outlet

5.0 (1 review)
Open • 10:00 am - 7:00 pm

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2 years ago

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Men's Wearhouse

Men's Wearhouse

2.7(17 reviews)
4.6 mi
•$$$
Walk-ins welcome
Available by appointment

I had that rare, start-to-finish positive customer experience that we all long for recently when I…read moreneeded formal wear for a local banquet, and Men's Wearhouse checked every box throughout! Their rental process is seamless, easy. Thankful for Mariah's suggestion to visit with a week's notice, as items were in stock. Carter did a great job on my measurements, and we tried on a number of options to get it right. Browsed different looks too. Dylan was also helpful. Pickup was simple a few days later, as I was notified with two days notice, and Johanna was terrific! Everything fit well on the night of the event, multiple compliments for my formal components, and returned it the next day as Justin made it easy. In addition, they have a lot of other apparel options that are tempting! This will be my resource for formal attire moving forward, as they earned it with a flawless performance.

If I could give zero stars I would. No one from our wedding party will ever use them again. They…read morewere very rude and not accommodating one bit. Would try to charge extra for bulking up when they were the ones who sent the wrong suit coats in and most of the guys had been in 2 weeks prior. I'm no dietician but I highly doubt any of them "bulked" up that much in 2 weeks. Very disrespectful and were not willing to handle the situation. Save yourself and go to Skeffingtons across the street.

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Men's Wearhouse
Men's Wearhouse
Men's Wearhouse

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Kohl's

Kohl's

3.5(17 reviews)
5.1 mi
•$$

This was an okay Kohls location. Most Kohl's stores are relatively similar, and this one is no…read moredifferent. There was a decent selection of clearance items, and I was surprised to find that there was quite a bit of Christmas clearance left (when I was there in March). The store itself was pretty clean. Everything was organized relatively well, but there were a couple items out-of-place - that's pretty standard in retail, though. It was easy enough to find what I was looking for, and the bathrooms were spotless. Everything I was hoping to find was in-stock, and everything was easily priced and wrung up correctly at the register (including my clearance purchases). My only complaint was the check-out time. It was horrendously bad. I easily waited over 15 minutes. It wasn't a complete lack of employees, though. They opened up 2 extra registers once the line kept growing, but when the new lanes would be opened, the employees would privately ask the last people in the current lines if they wanted to move to the new lane, so it ended up not helping those who had been in the line the longest. The employee was nice enough once I finally did get to check-out, though, and she wrapped up my glasses and everything in paper to help protect them for the ride home. It doesn't seem like this check-out problem is a regular occurance, so I'll still be okay coming back to this store in the future.

I give it zero stars. I went in a little over a week ago to get a pair of shoes that were on sale…read more I didn't see any on the sales floor so I looked online and it showed they had 2 pair in my size. Great. I could find no one in ANY department to try and get service in shoes. I saw 2 people working the check out area but no other employees and I did 2 full laps around the store. So I called and left a complaint which I'm sure had great effect. That was sarcasm in case you missed it. So just now I thought I'd give them another chance. I called the store directly and my call was sent to someone in shoes. Great again. After a 5 minute wait a very helpful person took the information about the shoes (online said they still had the 2 or) and she said she would go make sure they were there and I would hold. 10 minutes later I get customer service again and I said I was holding for someone in shoes. She was talking but evidently to someone else because I couldn't understand her, but she eventually got back on the phone and asked for my name and number someone would call back. I declined her offer. They made what should have been a simple transaction for $68 into a pain in the butt purchase for $85 ( the sale is over of course) but I guess it doesn't matter because it's NO SALE period and there would have to be a very compelling reason for me to ever shop at Kohl's again. There's at least 5 other stores in the area that also have the shoes for $85, I'm going to try one now.

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Kohl's - It says you're open but when I got here they said it was closed at 10p.

It says you're open but when I got here they said it was closed at 10p.

Kohl's
Kohl's

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Levi’s Outlet Store

Levi’s Outlet Store

3.0(3 reviews)
0.1 mi
•$$

Levi's has always had long lasting and great quality jeans and clothing, so it's awesome to get an…read moreoutlet store in the Outlets of Des Moines! The prices are fantastic! Especially since everything wears, washes, and lasts well! And they even offer a military discount and a discount if you buy multiples. The store is bright and everything is really easy to find! It's all organized men's on the left side and women's on the right then it's organized by fit, color, and size. The fitting rooms are large and there are plenty to try on clothes to find your new look! The staff is super friendly and helpful! They made our first experience fantastic and definitely not our last!

Was in the store and bought a pair of jeans and had another pair shipped to me. When placing the…read moreorder to be shipped had to repeat my email address 3 times. Come to find out the girl working still couldn't spell it correct, and there is no way after they place the order to change it. Also, girl placing the order said don't tap the card, insert it or you get double charged. So I inserted my card and entered my pin. The next day there are 3 charges coming out of my account. I called the store back explained what happened and she told me that it's a known issue for the double charge and I shouldn't have inserted the card. I said you told me to! She then proceeds to tell me she can't fix the extra charge and I have to contact Levi customer service. 10 days later I still do not have the refund. I have spent 4 different times talking to these people and spent over 3 hours chatting with them and still no refund! I finally called my bank and initiated a charge back and had to have my debit card cancelled in order to get anything back. Your customer service absolutely sucks in the store and the main call center.

Old Navy Outlet - menscloth - Updated October 2026

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