A five star review SPECIFICALLY for the young man who helped me behind the counter on April 11th. I was having such an issue with my debit card but he was very patient and helped me get it working again! I was getting very stressed out, but he was kind and helped me without making me feel inadequate. I love the dress I bought also! I think the purchase prices are worth the value too. 40% off most clothes and variation is sizes also keeps me coming back! read more

Stopped in to pick up an online order at the counter. Easy peasy and super quick! Nice staff. Lots of parking. Did I mention 50% off jeans?!

Stopped in on Thursday about 4:00pm to get a couple of outfits for my size 6-7 granddaughter. Found lots to choose from today. There have been days when I have stopped in and not found a thing in her size. I was thinking they had stocked the shelves now that the kiddos are out for summer vacation. I appreciate that there are usually 2-3 cashiers working and even thought there may be a line of people, it goes quickly. Of course the cashier always asks if you want to SAVE on today's purchase and open an Old Navy credit card. No No and once again No. I'm sure I'll be back in to shop soon. read more

Old Navy - Men's Clothing Near Me - Clovis, California

Like their product and I've ordered online from them before with no problem. However I just received a shipment from them of clothes I purchased from my granddaughter. Four out of 20, items were missing, I went online and filed a claim. Their response was an immediate denial. so quick that it appears there is no actual review, but a standard denial. When I called to peruse it further, they said the only recourse I had, once they made a denial, was to dispute the charges through my financial institution. This is just despicable and the absolute worst customer service policy I've ever heard of. I will definitely dispute the charges, but I want everyone to know that if you have a problem with Old Navy on an order placed online, don't expect any satisfaction. WORST CUSTOMER SERVICE!! read more

This is my husband's favorite store. It seems like we come here every weekend. Everything they have is definitely his style. Their clothes don't always fit me right but occasionally I will find something cute for myself. I have been buying clothes for my daughter since she was a baby. She always finds cute boots and cardigans. I really like how friendly staff are and how helpful they are. My only complaint is how messy the store can get and the bathroom is usually pretty gross. Customers are just rude and toss their unwanted clothes anywhere. It seems like staff do not put the clothes back fast enough and the bathroom doesn't get cleaned often. I do like how they place the price checker around the store. Sometimes I am able to scan and get a price sometimes the price says unavailable. I'm sure we will be back this weekend... read more

Came to this Old Navy location because the website said a specific shirt was available. I carefully checked each mens section and it was not there. The shirt is likely (unfortunately) part of the store's shrink. When I was checking out, the cashier was very friendly and asked if I found everything okay. I explained my situation and she offered to check for the item online to ship to my home for free! I had no idea that was an option. The trip went from a bummer to great! I unfortunately can't remember the cashier's name, but she was great. I did the Old Navy survey, provided her ID, and mentioned how awesome she was. read more

Old Navy - Men's Clothing Near Me - Clovis, California

This is my absolute favorite Old Navy. I seem to always find great deals in the exact sizes I need. Sometimes I'm looking for something in particular and for some odd reason I overlook Old Navy. Their prices are great. The staff is attentive. The store is clean. What more can you ask for? One of the mail reasons I come to this location is because of its huge, organized clearance. Unlike other Fresno locations, this one is on top of things. Could it be a manager with a cleaning OCD greater than mine? Whatever the case may be, it looks nothing in compared to others where it looks as if a tornado swooped through it. I have been very pleased with the many trips I've made out here, because even though it's a little far from the norm, it's always been worth it! read more

I was trying to kill time this morning before my 10 o'clock appointment so I went in Old Navy to speed up my 45 minute wait time. Oh my gosh I went in the store and lost my mind. Ever since Covid started I haven't really been out shopping. I walked into this Old Navy and I love that they had a large inventory of plus size women's clothes. I am a big girl and I am not used to going into a store and having this huge array of options for my size. Sometimes when stores sell plus size clothing they do not have a large variety or a good number of size options. I ended up buying six dresses that were super cute. Every employee in the store was happy and smiling and so welcoming. It was so nice to be surrounded by employees that actually want to be at work. The store was super clean and the clothes were neat. I would definitely visit the store again when I'm in the area. read more

Went to Old Navy last night to get some clothes and some dresses for my youngest and my wife and I grabbed a couple things as well. Very clean store very organized and most importantly great customer service the young lady that helped us out in the front checking out our items went above and beyond and was very helpful. Thank you, Old Navy. read more

I was really impressed with how many employees I saw smiling and willing to help even though they were scrambling trying to keep the store organized and the back to school shoppers happy. When the lines got long they got every cashier to the front to get everyone out as fast as they could. Even when we got to the front of the lines my wife noticed she had dropped something and the cashier went to find the article. I will definitely be back. read more

Old Navy - Men's Clothing Near Me - Clovis, California

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Came in looking for toddler clothes for a birthday present. Where is the old navy of old? The clothes have gone up in price far more than any other brand I buy, and the quality hasn't changed. It's hard to find Women's clothing that doesn't make me look like I stepped off the prairie. Heading into the kids section I had a difficult time finding toddler boys clothing.... Especially at a price point that I would consider fair for what I was purchasing. I had to search high and low to find the correct sizes and finally found 2 outfits for a nephew that would suffice. It was much easier to find suitable gifts for my 3 years old niece.... I will say that the cashier was great. Friendly and helpful. I did not get her name, but I appreciated her service. And overall the store was pretty clean and fairly well organized. read more

Came in on my lunch break to buy some shorts for my son. The store was busy, had a good sized line at checkout with 3 employees working the registers, one man and two women. The women held up the line with 3 customers waiting as the chatted without a care in the world with the one customer. After the customer left, it took them both (female employees) 2 minutes to call out the next customer in line. Pathetic customer service. Rude. If only I came in looking like a diversity hire maybe then I would have been helped as quickly as the others. read more

So I bought a pair of reg priced at old navy jeans, the zipper was sewn inside. 2 weeks later the jeans go on sale I'm at old navy with the jeans I'm exchanging and they are now on sale buy one get one 1/2 off so I got a second pair of jeans. I get ran up and the sales clerk charges me full price because I'm exchanging my jeans that were defective. Had I returned them I would have gotten my money back and repurchased them along with the second pair I would have gotten it 1/2 off the second pair. How does that make sense read more

So bummed that my first review is a negative one! I love this Old Navy and it's nice that it's close-ish to me! I began by returning an item which Jennifer? I think was her name, the general manager was so nice and helpful and just kind!! But then! I was in the toddler boy section and I had walked around a few times looking for someone to help me because I had a question. I saw this woman walking out of the employee area and asked for her help. She was super rude to me telling me with an unnecessary amount of sass that she wasn't clocked in yet! Which I totally understand, but maybe she could've said something along the lines of "but let me find someone who can help you" or "let me clock in and I can come back" etc... but nope! Super unfortunate and definitely cut my trip short! The amount of attitude I was given was so unnecessary and extremely deterring from me wanting to come back. read more

Almost everything in the store was on sale, and the staff was super helpful and friendly. Lines were long but all the registers were open and they moved fast. Mens, womens and childrens plus tons of cute knick knacks. Left the store spending more than I had planned but left with a ton of goodies and earned $40 in rewards cash for next time. It has been years since I've shopped at old navy but I definitely will be back. read more

What the heck has happened to all the tried and true clothing stores! I don't know where these 'trend' buyers are getting their style info from but it's not from everyday woman! We are not in the show little house on the prairie and we don't like stiff fabric, puff shoulders and frameless outfits. Used to love old navy but no more. Can't even find the basics. So woke and ugly. Hire a conservative and you might get some style back and $$$. read more

Don't get me wrong, I LOVE Old Navy, but this store is unbelievable. No matter what time of day I come in here (right when they open, afternoon, night) this store is an absolute disaster. They really need to get ahold of this store and turn it around...the main question is who's managing this place? Get it cleaned up! Old Navy has so much to offer and this store is not keeping up its end. *Whoever is running this place now (2017), good job, because it is finally cleaned up & looking great! read more

This is the only Old Navy I go to in the Fresno/Clovis area. It's by far the most organized out of all of them. Staff is super friendly here! I recommend only coming to this store. read more

A year later, the sorry excuse for a store manager responded to my opinion of this store. And, as I would come to expect, clearly uneducated, and working retail right where he belongs. Knowing what I know now, I completely understand why things in this store are mislabeled, thrashed and just plain dirty. Oh...and lol silly me. I ALMOST forgot...this man (I think) seems to not own a mirror while calling customers fat..claiming I don't have a profile picture because I'm "ugly" just justifies the mentality that this business is looking for while hiring. read more

Went in looking for a holiday sweater for family pictures. Instead I found the worst mess I have ever seen in a clothing store. It looked like a clothes bomb had gone off in the store and it was less than an hour after they opened. Never even been in a used store that looked this trashy. I will not return to this store. read more

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Always clothes all over on the floor and piles up I don't know how they think you can find anything you'd want to buy I gave it another chance after the holidays and same thing Won't be back read more

Great pricing. Attentive staff. Large selection. Do not buy before you try. I took a lace bra home because I thought it was one size up from the one I chose to try on. That was my mistake. I got the bra home immediate took the tag off before I tried on the bra. Way too big. Looked like it would fit fine. Anybody want a free cream color, lace cami, size 42 D, inbox me. I will be back to Old Navy. This is one of my go-to stores. read more

Was directed to the clearance rack by the manager. Found what I needed. Went to register and the item wasn't on clearance. Even though there were more of the same item on the rack. They need to know where merchandise belongs read more

It's old navy people!!! Sometimes it's just hard to get good help or the people that shop here don't care. Staff here is pretty friendly and helpful. read more

I'm a huge fan of Old Navy... I don't do a lot of shopping in the store, mostly online. When I have gone into the store it's been a great experience. read more

Nice store good selections. But staff is not very polite they seem to have attitudes Or maybe they just not happy with their jobs. Or maybe they don't like Latinos in Clovis : ( read more

Went in to exchange/return 3pairs of shoes that my toddler out grew before even wearing. I understood that I was past my 45 days to return for a cash/credit card return, but was willing to accept store credit. They returned the shoes, but only gave me what the "sale" price was regardless of presenting my receipt. So what they did was steal money! I purchase clothing for my kids here all the time. A baby and toddler grow out of clothes so quickly. They've lost a customer, I will never purchase from old Navy again! read more

Purchased 4 pair of pants a few days ago, at the register I asked the employee if they would shrink any and she said no they will not shrink! Im ok with that... washed them(yes I know how to wash my clothes) and they did indeed shrink some, now being tight around the waist they are not comfortable to wear. I had called the store and explained my dilemma to the employee and they said they could exchange them for the same product...Great!. So I end up down at the store rummaging thru piles of pants to find the correct size take them to the register to exchange and was told that "because they have been washed I cannot exchange them for you because they cant be resold, that is our policy!" I have a policy as well!.... not to do business with a company that does not stand behind their product and has such poor customer service, They forgot who pays their salary...its the consumer!!!. Working for Nordstrom for many years I want to share a philosophy with Old Navy about customer service. "Do more for the customer, then they could ever expect". My expectations were not even close to being met today and consequently will never step foot(myself or family) in another old navy store again. read more

Very disappointed with this store to say the least. The last handful of times I have gone in I have had issues. Today was the final straw the item price tag rang up different than the sign I told the cashier she went back to check and said no I was looking at the wrong sign when I went back to show her I found she has switched the price tag. Will not be shopping at old navy any longer! read more

I came here to do some Christmas shopping, and maybe it was just picked over because of that, but I found that the store had no style at all. I've always been happy with the children section of Old Navy but they didn't have anything that I would buy my kids for Christmas. Nothing that I would buy my husband as well. I didn't even bother looking in the women's department because I was so disappointed. I probably won't be back to shop here, hopefully they have a better selection most of the time... read more

I had a great experience while shopping here. Their customer service is amazing and the employees were very friendly as well as helpful. The store was clean and I was able to find my size in everything I wanted. Also, the sales were unbelievable!! I'll definitely be back to do more shopping. read more

Horrible customer service! I have never been so embarrassed. I had a question regarding a pair of pants and if they applied to the ongoing sale. I asked an associate and she said "yes". I get up to the register and the manager said "that price is wrong no sale" literally as I'm inserting my debit card. What a rude disgraceful way to treat your customers. Invest in training your management and and staff some etiquette read more

Could not complete my purchase, went in and wanted to spend almost $34 and was turned away because I only had a $100. Ridiculous.