I would NOT recommend this company. We paid a $4,800 deposit after being told it was refundable if we couldn't get the fence worked out with our neighbors and HOA. The project never started, no contract was ever signed, and no materials were ordered.
Communication was terrible--calls went unanswered, texts required multiple follow-ups, and when we finally got responses, we found the attitude arrogant and condescending.
When we requested our deposit back, they decided to keep $650 for their "time," despite us never agreeing to that fee. They sent only $4,150 back, along with a letter stating that cashing the check meant we accepted their terms.
If $650 in undisclosed charges is worth losing a customer and earning this review, that speaks volumes. Get absolutely everything in writing before giving this company your money. read more