This place and the customer service they provided me with was absolutely outstanding. Shipped them…read morea used Arai helmet for rebuilding service, and they went above and beyond to make it look and feel brand new. Answered all of my question and responded back to all of my emails, even the ones that were sent after hours. If you have an Arai helmet and need to have it serviced,inspected,and or rebuilt, this is the only place I would recommend. You will not be disappointed with the end results and the level of customer service that they will show you. To the Miller family that runs this place, Thank You,Thank You,Thank You. Customer for life. Preston H.

As I'm sitting here drinking my coffee getting ready to go to church. I'm pondering the motorcycle…read moreriding of this season It dawned on me that for the last 3/4 of the summer I never once been aware of discomfort in my helmet. My wife and I have been riding for 30+ years. We have always chosen helmets because we liked the design or that they matched my bike.(or they were cheap , Mennonite , what can I say ) Fitting consisted of picking one out that's slid easily on to our heads I have had several Arai helmets previously ,but contrary to the advice of Rob Miller at The Service Pavilion I always choose them for looks first and then tried to make them fit by changing pads, and spooning foam,etc. Spring of 2017 I finally gave in and agreed to begin helmets selection with fitting. My wife was fairly easy and wound up with a size smaller than what we would've normally purchased for her but very comfortable and not loose. I was a bit more difficult , and had some discomfort in the four head after the first fitting The discomfort was slight and would only manifest itself after riding for half an hour or more. I'm bald so it's easy to identify pressure points after taking helmet off from an extended wear Rob was patient and actually more determined than I was that we would get the perfect fit. After a couple attempts trying different pads etc. to fit my not quite oval not quite round not quite small not quite medium head we finally reached the perfect fit. I have never had a helmet that I could wear all day and not be pushing up with my shoulders,or adjusting somehow to relieve a pressure.point . I can truly ride all day without thinking about my helmet. It's an amazing experience. Thank you Rob for your extra effort in making my riding safe and comfortable As an extra bonus we managed to get uniquely matching helmets they look great with my red bike Service is definitely the keyword at The Service Pavilion Thank you Sam Beiler. Kawasaki Concours 1400

Wow, some interesting reviews here. Years ago, I was looking for a replacement tire for my…read moreConcours and stopped in only to have them recommend an "off road" tire. I was shocked. Fast forward a couple years, a buddy purchased a Versys. He wanted an extended shift lever for it and literally had it handed to him to install since the guy who sold him the bike couldn't put it on and the "service department" wasn't open on Saturday. Visited a couple weeks ago, wandered in to look at the new KLRs - there were three of them on the floor. I saw two men working but nobody said hello or asked if I needed help. Weird.

Koups cycle shop is an excellent organization I've had many successful dealings with them and they…read morehave an outstanding every time!

Jeff has been very helpful with my bikes fuel tank reseal. and the rebuild of the carb. every…read morething went better then i was expecting.

Dont waste your time. spend the money on a Harley dealer to work on your bike. Ive been a loyal…read morecustomer for years until they gave my previously running bike back to me after fixing my fuel line/clutch cable. Bike didnt run and they said it wasnt their fault. Idiot points out my not attached choke (which they took off) and tells me my bike needs "a ton of work" and they dont know what it could be. Said they couldnt help and were not responsible. I will never give them another cent of my money as long as i live!

I'm recommend shirks s&s CV cycles to all who ride a motor cycle to get their bikes repair there…read morevery good and honest people with hard work and loyalty to all their customers. They respect all makes and models of bikes from a Honda to a Harley. The love of bikes is their passion so you know the repair your bike from the heart

" greased palms" is what he said to me after trying to fail my exhaust for being " too loud" he…read morewanted me to pay him cash to pass and sticker my bike. After I walked out refusing to pay. DICK gets in my face trying to fight me over $32. Needless to say anymore dick and shirk cycles are nothing but a Shystie businessman. I will make sure people know how he handles business.

Great people, great customer service and highly skilled I…read morehad them work on my Road King and tune!

I needed a motorcycle tire mounted so I called to make an appointment... it turns out they (not…read moreonly had a tire for my bike in stock) but was able to mount it that very same day! Super fair pricing & expert service as well. 5 stars all the way.

Wnger , Is always helpful, knowledgeable, friendly and definitely willing to help ya get back on…read morethe road when your bikes down and out , for as cheap as possible. Solid Dude Recommend

Great shop here. Their work is great, they kept getting me in sooner then expected. They are…read moreextremely informative with what they do, and keep constant contact. I got a exhaust put on, a dyno tune, chain tension adjustment, oil change, and air filter... they kept me updated along the way. I even recieved pictures when the exhaust was put on. I will 100% come back with anything i need worked on, and will strongly recommend them to anyone who needs a good shop.

These guys are awesome! Take my scooter there and always…read moresuper helpful, friendly and reasonable

Look no further for tires! This place has AMAZING CUSTOMER SERVICE, they're FRIENDLY & offers tires…read moreat a very FAIR PRICE. I can't believe there's only 1 review. It deserves MORE than 5 STARS!! This shop is family owned, they're understanding & was helpful in my time of need. I was traveling from out of town, needed 4 new tires for my vehicle & didn't have the extra money in my pocket. Not only that, but I arrived basically at closing time, (which I felt horrible about) & they stayed after work to get them put on for me. I was desperate because I was traveling. The owner was helpful & worked with me. I got 4 used tires + labor + tax ...for only $200! I was beyond grateful! Drove over 1,000 miles back home & the tread is still in great shape! This shop was such an AMAZING experience for me & how I was treated...next time I'm traveling through Lancaster, I'll get a brand new set of tires here & have them put on! Tell your friends & family about this place!! (they need to know)

I would not trust these reviews, they don't seem legitimate. I got recommended to go here for two…read moreused tires for my car. I walked in and they didn't even look at my car and told me what was wrong. I took my car into the garage and they told me my wheels were inwards and said on all four corners that I needed shock and struts all the way around. I then got prompted with my bill and it was over $1000. All I needed were tires. I took it to my local guy, put it on the lift and showed me how good condition my suspension was in. All I was charged was for the inspection from my guy. Please don't go here unless you know you only need some cheap tires, nothing else, I wouldn't even get your tires mounted here, seriously get a second opinion, these shops are scamming everyone nowadays.