I had a very good experience. Yes, the line can be a bit slow moving, but that's because there were…read moreonly two employees. They were very sweet and courteous to everyone.

Great service and close to my work! All your mailing needs…read morejust around the corner. What's not to love....

I was directed to the main USPS branch at 405 Concord Ave in Belmont from the smaller Trapelo Road…read morebranch to have a supervisor assist me with a specific legal form. Unfortunately, the supervisor on duty, Mark, was incredibly rude, aggressive, and entirely ignorant of federal postal regulations. I submitted a standard USPS Exhibit 5-2b form to request a forwarding address for the service of legal process, which is explicitly protected and permitted under federal law via 39 CFR 265.14. Mark repeatedly yelled at me, claiming "you cannot have someone else's address." When I asked him to stop shouting and requested his supervisor's information, he claimed he was the "final authority," refused to give his name, and called the Belmont Police. When two police officers arrived, Mark lied to them, claiming I was trying to illegally obtain private data. The supervisor was mean, completely unprofessional, and escalated a routine legal request into a police matter for absolutely no reason. If you need a legal process form handled, avoid this branch at all costs.

I am very happy with the service that i have received at the Belmont branch. Post office staff are…read morenot know for being the most polite or helpful but i am finally happy to say that today Cassiel made me believe that maybe they are not all the same. He was very helpful and knowledgeable. He recommended a service that ended up being much cheaper than what i had in mind and it will arrive within my timeframe. I can't speak as far as the other employees but Cassiel certainly goes above and beyond to deliver superior customer service.