This review will be an accurate account of the events including any choice language and attitude on my end as well, so as to understand my full outrage at this company and its ownership.
I am a neighbor to one of their customers and my property was trespassed on for several hours and the owner was very unprofessional.
I came home at 10:30 this morning to a woodchipping truck and multiple stumps completely blocking my drive way. Extremely upset I could not use my driveway due to services being performed on the neighbors property not my own, I asked why the "f" is my driveway was blocked, (this was the second day I came home to them blocking my driveway, the first time I didn't say anything as I was late to work) he appologized and said they would move it. I said ok and that it was bs to just block someone's driveway without notice and that it wasn't the first time they had done it. The truck was promptly moved in front of the neighbors house where it should have been placed to begin with. At this point I assumed the issues were resolved and I then left to run erands and returned at 1:00 to a large truck taking up part of my driveway and a trailer in my side yard full of wood. Never once was permission requested or given to be on my property... which is trespassing. I then asked in an upset and rude tone how long they were going to be as I had scheduled service on my water heater and my plumber needed access to my side yard. They replied with I don't know, shouldn't be too long. I then had to cancel my plumber due to the lack of access and as they were unable to let me know how long they would be. I am now without hot water til Monday. The owner then showed up between 2-3. He had been made aware if my upsets and instead of immediately apologizing for the multiple inconveniences and trespassing, he rudly said "Hi, how are you? while walking by to which i was snippy and replied better if your machinery wasn't on my property, and gave a little laugh after to try and open conversation. Instead of admmitting fault and appologizing, he then became rude, condiscending and spoke to me as if I was a 12 year old girl instead of the 29 year old home owning woman I am. He said well you shouldnt have talked to my guys like that. Dropping the f bomb every other word while yelling at my guys wasn't needed, was it? ( FYI, I dropped one f bomd and a bs and never once raised my voice this morning) Then said I didn't handled my self correctly, and that should have been polite to his men(who were trespassing) and realized they were just hardworking guys doing their jobs, (to which I agreed partially, and would have appologized for but he talked over me never giving me the chance), as he launched into a lecture saying that the neighbor called for service just as I had and my plumber and my plummer had plenty of room and could just go through the front door instead and he didnt understand why it was an issue and I need to deal with it. (Again they were on my property without permission!) He continued on his scolding like tangent and insults to my character for a few minutes. As to avoid further confrontation I did not engage him verbally and remain on my porch silently. When he was unable to goad me into a verbal confrontation, He then said to his men as though I wasn't 10 feet from him " it's ok I have dealt with people like her before". Which indicated to me he has no regard to those around him and that his company has no problem trespassing and inconveniencing people to complete a job. Then about an hour later, an employee requested to use my water spicket (the home they were working on had one) however, I allowed them to fill up their water as it was a hot day and didn't want anyone sick. No genuine thank you was made. Around 4:30 they finally finished. As the men were leaving I appolgized to them for my choice in words to which an eye roll and smirk were the response. I then asked them to let the owner know his behavior upset me and was uncalled for. The owner made no attempt to resolve the situation and upon leaving no apology was made. read more