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    Olathe Toyota

    2.6 (118 reviews)
    Closed 9:00 am - 8:00 pm

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    Thank you so much for so much amazing help! We got a lot of help from Jordan! All he did was try to help and make sure we got whatever we needed to leave with the car we deserved! #Gratitude #CustomerService #CarDealership #Jordan #Help

    Massage chairs--so close to the TV!!
    Patricia K.

    Mom's Avalon needed tending to since it had been about 2 years (ummm, thanks COVID?) since she took it in for maintenance. I was informed up front it would be about an hour wait since they were slightly backed up (for whatever reason)--and it was maybe only just so. I didn't mind the wait; I brought it in on a Friday morning--plenty of donuts to consume (I didn't, but they had many) and the coffee/hot cocoa dispenser was working--I did have the cocoa--so yay! Mostly a quiet atmosphere during that time of day. Both the lobby/waiting area and women's restroom were clean. They have free WiFi so I popped on my iPad and read my book. Shout out to my people Debbie and Adam! Love them both the pieces--definitely "good eggs."

    v\We purchased a used car in February for our teen driver from Kevin Karlin. We were assured it went through a rigorous inspection process. Until last week, we were happy with the purchase. As she was driving in rush hour traffic on the way to school, the right axle just fell off of the car! We had it towed to our mechanic, after the tow driver told us he had never seen anything like it, and our mechanic said it was long term damage that did not just happen since we owned the car. After a week of trying to reach the dealership's used and general sales manager, (Paul Williams and Kenny Glasco, our sales rep is no longer there it appears) and no calls back, I demanded the GM be called out of a meeting today. What happened to customer service? There was no resolution to our problem, just an "I'm sorry, I don't check landline voicemails." and "I'll do some research." Not sure what research is going to be conducted. Honestly, I didn't expect anything to come of it, but I at least expected a call back. Our fault for buying a car without a warranty, but you can bet we will not make the mistake of purchasing from here again.

    2023 Toyota Camry Hybrid

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    3 months ago

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    29 days ago

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    4 months ago

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    2 months ago

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    9 months ago

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    11 months ago

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    3 years ago

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    Dawn H.

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    2 years ago

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    Dawn H.

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    8 months ago

    Absolutely horrible sales experience. Very disrespectful and patronizing. If you had a reliable car to trade in, go somewhere else.

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    7 months ago

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    3 years ago

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    9 months ago

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    11 months ago

    Jordan was absolutely incredible! Everyone was so kind and really helpful in our situation! Greatly appreciated and highly recommend!

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    2 years ago

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    11 months ago

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    3 years ago

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    2 years ago

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    11 months ago

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    6 years ago

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    2 years ago

    I have had service done there before and it was done correctly. I don't know about purchasing a car from them but they do good service work

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    Dawn H.

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    4 years ago

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    4 years ago

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    3 years ago

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    8 years ago

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    3 years ago

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    6 years ago

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    4 years ago

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    4 years ago

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    Page 1 of 3

    Ask the Community - Olathe Toyota

    Review Highlights - Olathe Toyota

    There's no disputing that Kenny Thomas' Olathe Toyota Parts saved me from wasting tons of time & beaucoup bucks

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    KC Car Gallery South

    KC Car Gallery South

    (11 reviews)

    Do not buy a vehicle from this dealership. A few months ago, my girlfriend and I were ready to…read morepurchase a used 2016 Volvo XC90. I have the same model, and it has generally been a reliable vehicle for me, and my girlfriend is quite fond of it as well.Used Volvo XC90s are somewhat limited in the central U.S., so when we found this one for sale locally in Olathe, we were eager to check it out. We inspected the car and took it for a test drive, and everything appeared to be in order. My girlfriend decided to buy the car that day with cash; there was no negotiation since she really liked it and the price seemed reasonable. However, just one day later, the check engine light illuminated. Given that the car has many sensors, I assumed it might just be a glitch in the software. My girlfriend reached out to 'SASHA' and communicated with his wife regarding the check engine light problem. We were advised to bring the car in for inspection. A couple of days later, we took the vehicle in, and they examined it, telling us it was ready for pickup. They claimed it was a battery issue. Initially, I believed this explanation, but I was somewhat skepticall. As an electrical designer for a utility company, I have a good understanding of electrical systems and their functions. When we picked up the car, the check engine light had been cleared, but it soon returned. The light came back on the following day. We took the car back again, and the dealership provided the same explanation. This occurred once more, and we were urged to bring the car in again. Nothing was resolved, and we received the same story about a battery issue. I suspect this dealership is dishonest. Regarding the concern with the check engine light; I own a personal scan tool for my vehicles that can clear check engine lights. I attempted to reset the check engine light on her vehicle. The battery was never a concern, as confirmed by the untouched battery terminals located in the trunk of the vehicle. Sasha and his wife are frauds; they used a scan tool to clear the check engine light prior to purchasing the vehicle. We drove just under the mileage limit to avoid triggering a check engine light before completing all the paperwork. Sasha also gives off predatory vibes around young little girls; he behaves in an overly clingy manner towards them. My girlfriend and I brought her daughter along, and while he wanted to hug and show affection, his actions were inappropriate and unsettling. His wife is equally rude and arrogant. Additionally, we have yet to receive the title for the vehicle, and the dealership has stopped responding to our messages. Avoid purchasing a vehicle from this fraudulent and creepy dealership. Holding onto the title is illegal for a dealership, and this practice is also considered fraudulent, which we will be investigating

    Visited a few dealerships looking for a car for Grandson. Not impressed with the majority of my…read morehunting experience until we met Matt at KC Car Gallery South. Test drove the car we were interested in and then gave it a couple days to ensure it was the one he wanted. Returned and test drove again prior to purchasing. Zero pressure and Matt is a very personable and straight- forward knowledgeable person. Will return to this business for any future purchases.

    Robert Brogden Buick GMC - My new Yukon!

    Robert Brogden Buick GMC

    (104 reviews)

    Jimmy Carpenter provided an excellent experience with my purchase. I got a great deal and he helped…read moreme find the right vehicle.

    We were sold a lemon. In Feb 2025 my son went to Robert Brogden Kia to look at a Chevy Impala. When…read morewe arrived we were told the Impala was not available and were recommended a VW Tiguan. We noticed stains in the ceiling lining and asked about it. We were told that it was no longer an issue. My son purchased the car. This was the first car he purchased on his own and we were told they could not offer us an extended warranty. In March we discovered that the moon roof did in fact have a leak and requested it to be fixed. We brought it in and were told that the seals were no longer available and the best they could do was seal it with silicone and we payed for the repairs. When it was returned to us the rearview mirror was damaged and fell off the front windshield. The leak was not fixed and the gas gauge stopped working. In May the engine was misfiring and we discovered there was an oil leak in the sparkplug cylinders. In June the power steering went out and it became undriveable. During this time my son was in contact with a salesman about these issues but then went silent. We called Robert Brogden Kia in Aug. We were told the salesperson no longer worked there and I was connected with the General Manager. He told me to bring the car in to have it evaluated. On Aug 29th we had it towed to Robert Brogden Kia and was told they would call me after evaluating the car. The GM left a message on my phone on Sept. 3rd. It was very brief just saying he called. I returned his call on Sept. 5th and was told the dealership was now owned by Oakes and John no longer worked there. I asked to speak to the service department to get an update. The service department manager said he could not provide me with the quote for the repairs and indicated that I would need to speak with Rodney Dillard, and he would call me when he was available. Rodney didn't call. I called back on Sep 12. Rodney was not available so I spoke with Nick who said that Oakes could not help me and I would need to speak with someone at Robert Brogden GMC. I then submitted a message on their website with the details and asked for the appropriate. I was contacted by a person via email who then connected me with the GM Phil Skid. I have described this story to him via email with no response. It is clear that we were sold a lemon and the sale of the Kia dealership has complicated this issue making me feel like we are getting the runaround. Our car sits at Oakes Kia still not drivable. We owe $11K on it. We've owned it for less than 9 months. We don't know the cost of the repairs or if it can be repaired with no resolution. Extremely frustrating!

    Olathe Toyota - car_dealers - Updated May 2026

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