Life Savers ! Broke down on Dixie Pass. Just short of…read moreloosing cell service. The tow truck arrived far ahead of what I anticipated. A welcome sight it was. Tom was the best ! Got my pickup back to John Day Point S Auto Service. Problem was solved and back on the road. Hot busy day and all turned out to Great !

Brought car in cause my driver side door was completely and utterly jammed. Asked for a diagnostic…read more Kept calling to ask for an estimate and they kept saying to "call in an hour." Then called asking if it was ok for them to take off the door panel for the diagnostic I said "is that needed?" And they said it was already off. Once again I asked for an estimate and was told to call in an hour. Then in an hour was told they would call. They kept my car for two days and after that they estimated OVER SEVEN HUNDRED for the estimate and the REPAIR I DIDNT ASK FOR because they had to order a part. My uncle and dad (both used to work on cars) went in with me to figure out what was happening and the owner wouldn't even look at me when I tried to speak nor would he address me. Only my father or uncle. When told to talk to me because it's my car and he was being rude he only rolled his eyes at my mother who was the one to say if then continued to ignore me. So I asked for my key, payed the 300 for the diagnostic (still insane they only had my car for that long because they REFUSES to tell me what was happening) and left. Upon getting home I found the reason they charged so much was NOT to order the needed part which I ordered myself for $48. It was because when refusing to give me any information it was because they BROKE my door panel and tore through some of the wiring and were trying to charge me repairs to cover their asses. Why did all this happen? Because I'm a young woman who clearly didn't know much and went into their shop expecting them to treat me like a human but instead they took advantage of my naivety and I learned the hard lesson that I will never be taken seriously unless I have my big scary ex mechanic dad with me.

Josh is amazing and attended to every detail that I needed him to when they took care of my car. He…read moretook extreme care and time explaining every small detail of my car repair. They also have loaner cars to give you if you need a ride, which is amazing. They attend to everything in your car nose to tail so you don't need to go anywhere else.

We had a sensor problem with our Lexus hybrid (not a common vehicle in these parts) and they were…read morevery helpful in diagnosing our problem and fixing it. They offered us coffee while we waited and were kind, nice folks all around. And the kicker-- no charge, just a "pay it forward". Thank you, we will! What a great place.

The owner Ingo gave my dad and I a tour of his shop a few weeks ago. We were on vacation and…read moredecided to explore eastern Oregon. The painted hills and Kam Wah Chung were cool, but this place was my favorite part of the trip. I look forward to having him work on my Audi and I live in Bend. If you're in the area it's definitely worth the effort of stopping in. We stayed at the air bnn tiny homes by the laundromat. They were awesome too!

We swear but Ingo and his work ethic of always making the customer first. Great guy and is priced…read moreextremely well, we couldn't imagine taking our car anywhere else.

Very grateful to Fred for help and support with our Itasca Navion RV. We had been driving from…read moreFlorida to Port Townsend, WA and our alternator failed. We called Fred and he suggested we drop in and charge up our battery before continuing on to Kennewick for a scheduled RV service appointment. Fred personally installed a new glass battery and we rigged up a connection from our generator to a trickle charger connected the new battery. We got to our appointment in good time to install a new alternator and the guys in Kennewick out the door by 5:00! Without Fred's help I might still be waiting an alternator until Monday! If you need service while you are on the road and going through Baker City, OR. Give Fred's a call. I know they will do their best to help you.

I don't even know where to start. I found Fred's shop on the very last nerve I had trying to get a…read moregood quote for a repair that cost more than the car. I was at wits end, until..... I had all but given up when the phone rang, it was Fred. He said "if your'e out and about, stop by, lets see what you got". Hesitant as I was because I just spent the whole day getting quotes, back and forth while driving a car that's best described for teenagers (I'm 54). This little car was 2010 Hyundai accent with tint windows and a stick shift. I truly believe I gave myself carpal tunnel driving it the little time I had it! lmao!! Anyhow, at the end of the day, he took that car in on trade with some cash for a more 'sustainable' car for my age. A good, clean, nicer car, a Chevy Malibu. I couldn't be happier. Such an honest guy Fred is. I feel like this cat finally got the mouse! Thank you Fred! I personally will NEVER take my car anywhere else! You are the best!

My go to mechanic shop. Matt and the guys a great to work with. Very knowledgeable and works with…read moretimeslots very well. Highly recommend

Just south of Boardman, OR, our modified 1947 Ford woodie developed a bad gas leak from a fuel…read moreinjection pressure gauge. We made it to Ione where Russ McCollough and Jerry (?) made a call to Brannon's in Heppner, OR. Marty squeezed us in and he and Cody promptly fixed our problem at a very fair price. Definitely a Five Star experience!

This was my first time using yelp to search for a mechanic and boy did I find a great one!…read moreI posted my particular needs on a holiday weekend and got a response in minutes even though they were closed Efram called me up asked if I needed a tow {which I didn't thanx to AAA} told me to get it over to him that same Sunday then sent me pictures where it was parked and before noon on Monday (memorial day) called me again with an estimate and estimated time of completion, completely blew my mind. If you ever need a real mechanic you can't go wrong here, I absolutely recommend PalaFox Thanx for everything Efram!

Efrain/Efram (owner of Palafox) had multiple units rebuilt at Torque n Bend Transmission LLC and…read moreagreed to pay within a few days. He stopped returning our calls, then answered after a few weeks when contacted from another number and promised payment by the end of the day which never happened. He currently owes $4,500 and has made no effort to communicate or resolve the balance. Proceed with caution.

They rent Uhauls but aren't open on the weekend to pickup trailers. Their site says they are open,…read morethe regional director of uhaul says they are open but the sign on the door says they're closed on Saturday and Sunday. I'm not sure if the gods of rental trucks and trailers have different days designated as the weekend and if they do I sure wish they'd share this with the rest of western civilization. Uhaul has this deal that if the trailer you rented isn't ready as promised then they'll give you 50 dollars. Well, I contacted Steve Womack and he credited my credit card 50 dollars. Not really the same as 50 bucks in my wallet but at least he got halfway there. My rather long drawn out point is, don't call uhaul on a Saturday morning to pickup the same day to move your father-in-law who just fell and expect this place to be open. You'll only end up cursing out some poor guy trying to make a living at the uhaul call center (probably in Omaha) demanding a refund. Glad his favorite chair fit in my rig.

Friendly. Honest. Reliable. They're for the customer. That's why they must have previous good…read morereviews. The service engine soon light was flashing on my 2004 Pontiac Bonneville. They told me they were booked for the next 1-2 weeks but would at least be able to scan the code to give us an idea of what the issue was. We first said "no thank" as we sat in the car outside their shop for about 20 minutes calling several other places even some outside the town who were also booked. Mind you we were traveling from Washington to California overnight. We didn't want to wait even a day or two. Eventually, we had them scan the code and they saw the issue (spark plug #6 was burned off completely, too close to metal) and were able to replace it. They went from "sorry we're booked" to being able to help us out after all.

Simple. Convenient. Local…read more I was spending a few days in town locally. I had the opportunity to stop in a couple times. This market is the main cafe, convenience store and gas station in a small rural town with a population of just over 150 residents. Service was friendly and prompt. Coffee was hot. I stopped in one morning to have breakfast. I ordered their Denver Omelet which is a three egg omelet filled with diced tomatoes, green peppers, onion and chunks of ham for $11.70. I added cheese for an additional 60 cents. It comes with hash browns and your choice of toast. Quite a hearty breakfast and very reasonably priced! I enjoyed the omelet so much that I went back the next day and ordered the same thing. There were 4 or 5 different folks working in the cafe / store when I was there. They seemed to share different roles from waiting, cashier, pumping gas and minding the store. The store itself carries a variety of essentials, frozen meats & seafoods, beverages and snack items, typical for many other convenience stores. Should I visit the area again in the future, I would definitely stop in for breakfast.

We were there recently and stayed next door at the Riverbend Motel. The cafe is part of the market…read moreand as another person noted there is generally one person (The owner) doing everything. She does take a couple days off so there are others that work as well when it is busy, and when she can find the help. The food is good and she gladly made me a custom sandwich one morning. I know she is interested in retiring so that could happen and they could close. I will post pictures of inside and outside soon.