Brought in a cashmere sweater that had two small mouth hole to be repaired. Upon pick up, they…read morecompletely stretched out the fabric and messed with the integrity of the sweater. They also missed one of the holes completely and just didn't repair it. It is now worse off than when I dropped it off and what should've been an easy fix will now end up costing me even more. I would have preferred if when this was dropped off, they had explained that they do not specialize / do knitwear repairs vs than doing a hack job.

For years, we have been consistently using them for dry cleaning. They're always personable,…read moredeliver and pick up on-time and the quality is great!

Friendly, family-owned business. Always a great job with my dry cleaning or alterations. Awesome…read morelocation as well right by the train station!

We've been going to Kelly for 15 years. She and her husband provide excellent service, quick…read moreturnaround, and quality alterations. Parking is easy in front and convenient location close to train and town in Mt. Kisco.

Wonderful place friendly owner and prompt service, always a pleasure coming here never had any…read moreissues with my cleaning. I will continue to be a customer with Nu Touch Cleaners!

Do not bring your nice cloths to this Cleaner unless you want them ruined. He is inexperienced with…read morehigh end fabrics and lies when he ruins your clothes. This is my first yelp review. I felt compelled to let my community know how terrible this cleaner is after my past and last visit to Nu Touch. I had a bad experience with them over 6 months ago when I brought my $300 custom made shirt to just be cleaned as it is a dry clean only shirt, to have it returned with a 2" fresh tare in the back of the shirt. I did not bring this shirt in with any damage, in fact I never wore that shirt with out a jacket on. The owner refused to speak to me over the damage and insisted that I brought it in that way. Why would he not call me and why would he still attempt to clean it if I brought it in like that? Wouldn't the smart thing to do be call the customer and confirm that there is such damage on an item before attempting any service... Lie number 1. On a second event that happened with this cleaner was when my wife dropped off another one of my shirts (Tommy Bahama $150 shirt + $90 custom tailoring) without remembering my past experience here. Like the previous mess up, This shirt was worn the entire night with a sport jacket over it and never removed. It required dry cleaning only due to its unique fabric. It had no stains on it at all. When it was picked up it had what looked like bleach dots speckled on the back of the shirt and you could see another spot back there where it was attempted to have been scrubbed off! (the bleach spot was spread out) When my wife picked up the shirt, he did not say anything about it until she noticed it. He still charged her for the cleaning and again refused to take responsibility for the damage claiming that it was brought in like that! Again why would you work on a garment that was brought in damaged like that? If it was really damaged why would I pay to have it cleaned, and why would you not contact the customer before cleaning to cover your self??? SECOND LIE. I have been a Katonah resident for 35 years and have used all the other cleaners in town over the year. I have never had such a terrible experience with a business owner in this town like this before! This business owner is not even a resident near this area or town. Do your self a big favor an go to one of the many other cleaners in town.

Had some dress pants tailored here, service was exceptional. Came back to get a few shirts dry…read morecleaned. Very fast and professional both times. Would definitely recommend!

Love Mr. and Mrs. (Michelle) Kim! They are so sweet and absolutely adorable. They have great prices…read morefor their dry cleaning services & Michelle has exceptional tailoring skills. I've been going here for years and have always been happy with the finished products whether it be simple dry cleaning for work clothes, silk/suede shirts, and fur vests; tailoring on dresses/pants; hemming on dresses; cleaning Uggs, etc. Highly recommend going here!

Incredible family-owned business operated for over 20 years! Not only are they super friendly and…read morewelcoming, they are experienced and knowledgeable with clothing and tailoring. Highly recommend!

Got a very tough stain out of a shirt my (late) dad had given me, which another dry cleaner had…read morefailed to remove. Really went the extra mile, and had a great attitude. I'm officially switching dry cleaners. Thanks!

The nicest and the best. Hands down. Have been a customer for 16 years. Wouldn't go elsewhere.read more