Always get my oil changed here. I never have to deal with any up-sell crap, which is a huge plus…read morecompared to other places. They top everything off, vacuum the car and get things done fast. This is the best place to go!

From the owner: Oil X Change offers oil changes, tire sales and repair, brake service, transmission service serving…read morethe Rantoul Area for over 13 years!

I've never had a wait here, they get started right away. Prices are the same as everywhere, $86…read moresynthetic oil change and they include window wash and vacuuming the floors. The tech in the garage was really nice.

Went for an oil change and was in and out of there very quickly! I think once I told them what I…read morewanted it took less than ten minutes and they even cleaned my windows, vacuumed my car, and checked/filled my fluids and air! Very pleased with speed quality of the services. The employees were very friendly

My son, a student at U of I, had a sudden problem with his car (a Nissan). I looked up the closest…read moredealer and saw they were not getting very good reviews. I looked up local repair shops and saw Average Joe had great reviews. I called ahead and Joe pretty much had it figured out before my son even got his car there. He fixed it in no time and charged what I thought was a fair price. If my son has any other issues with his car while he's at school, I'm definitely sending him back to Average Joe.

I left several phone messages about getting our old Mercedes serviced and the alternator tested,…read moreand never got a reply.

I went today to have my full service oil change everybody that was involved in my oil change, tire…read morecheck, etc. was so friendly and so nice. I really enjoyed talking with Cameron who did my oil change Richard, who I believe was the manager and Nate, who was the assistant manager they checked my engine light for me as well and let me know what all I needed to do once I left them overall everybody was very nice. Great conversation will definitely come back again.

every time i come here there is a excuse nobody showed up for work or it takes 30 min to take fuel…read morefilter off last time it took 30 sec.these people are clueless,I'm done. came in at 1:25 it's 2:30 and still in the bay for a easy fuel filter change.

Asked for a tire rotation, staff said they couldn't do it because they were short handed. I was…read moreliterally the only car there! Always always always an excuse as to why they can't do a tire rotation.

Came in before closing while they were sweeping up and everyone was so welcoming and kind, fixed…read moreour brake fluid so quickly! So grateful, really saved our asses!

I have been going to the Midas on Moreland Boulevard for several years…read more I've always been treated very professionally and every vehicle that I have taken to them has been repaired in a timely manner and at a reasonable cost. I've never had any concerns or problems with any of the managers that have ran the store. They've taken the time to simply answer questions when I've had them about my vehicle, even answering questions over the phone. They've even taken time to check the gap on a spark plug for a snowblower for me just to make sure it was the correct gap. I highly recommend this location in this team. The value that they provide their knowledge of vehicles is unparalleled and unprecedented.

These guys are great! Very honest. They won't nickel and dime you to death. I'm a repeat customer…read morebecause of this.

Fantastic service. I've gone in a few times for both simple and serious auto work and they did a…read moregreat job. I wish I had a Kirby's auto where I am now since I moved. Definitely give them a shot if you need auto work done! Edit- they were also super helpful when I needed to pull my records from a while back and offered the same great service over the phone.

UPDATE #2 Disappointed by the likely truth of the negative stereotype…read more The written mechanic's report (see photo) - that no one reviewed w/ me - said, "RR trailing arm bushing coming apart LR starting to as well". Odd, never heard a sound from the rear as is symptomatic. Went to my usual mechanic for this & another issue. We looked together (as ever) & both bushings are in fine working order. Maybe the mechanic meant a different part? Or someone else's bushings are failing? Research shows women pay ~$5k more than men over the life of their cars. Add the amount men are overcharged & hoodwinked out of, etc.. & that comes to more than a few boat payments. *** UPDATE I was called in the morning, saving me a trip & they refunded my money. I expect remaining vouchers like mine will be honored without challenge through 12/13/24. I appreciate the kind prompt, fair, kind, response greatly, and am reassured all is back to normal @ Kirby Firestone. I like to frequent small local family owned businesses, with the hope they thrive better when not working for THE MAN, and bonus, they often have friendly helpful employees with low turnover who occasionally remember you ;-) I write reviews primarily in hopes of ameliorating the issue and making sure nothing of the sort should happen again. Only as a desperate measure, are my reviews meant to warn others, so at least they don't have to go through what I have. I keep trying to lower my expectations so I'm not disappointed, but I can't seem to get them low enough :-/ *** I have no issue with the mechanics, or with Josh behind the counter, but today, there was a different guy @ the counter. I've been coming here for years w/ oil change coupons & always been satisfied with the service. I even bought oil changes for friends the last time they went on sale. Today, I came in for an oil change and diagnostics- both covered by the voucher (see photo), as seen on their website. Upon my return, I was offered a bill (see photo) that took $25 off an oil change and charged $153.69 for the diagnostic. He said he saved me $ by only charging 1 hour. I expected to pay a $3 oil disposal fee and apparently was also responsible for the cost of the oil filter (reminder: ask their $ and maybe bring one next time). I was told there was ONLY a coupon for $25 off an oil change, despite presenting the voucher for the oil change, tire rotation, full inspection and diagnostic on paper and online, exp. 12/13/24. He then said my 2008 Prius takes 0w30 oil, which is not stock oil and per the fine print is $20 off. I found this surprising because no one has ever mentioned non-stock oil or 0w30 to me in my years of owning this car. He shrugged and bilked me. Upon returning to my car, I thought 0w30, that's VERY odd, and then noticed on the invoice, 5w30 was billed. Back to the counter. Oh, he says he only charged me for 5w30, (so generous). Then why was I charged $24.95 for the oil change (do their oil filters cost $21.95)? He walks me to my car giving me a lesson on different kinds of oil, as I'm telling him, the owner's manual says to use 5w30, he's still talking about viscosity and lighter vs. darker color. Under the hood he goes, comes out with the dipstick, shows it to me, yep, looks darker than 0w30, and hey, btw they write RIGHT ON the OIL CAP 5W30. He starts to walks back to the building, when I ask, wait, but, if I received stock oil (5w30 is stock, right?) why was I charged for more than the disposal fee and filter for the oil change? I already paid for the oil change voucher, I didn't feel like paying twice. His response: Talk to Josh tomorrow. Sounds GREAT! I know Josh, he's always been helpful. Never had any trouble with coupons with him. So, fingers crossed, I get to invest more time and effort and frustration to try and settle a simple oil change and diagnostic I'm being billed for twice. How many oil changes could have been done in the time I'm spending fixing this SNAFU? Hmm... the guy behind the counter didn't even mention the mechanics's note that the RR trailing arm bushing is coming apart and LR starting as well. OR that the fender distortion was damaging the tire! THAT information actually would have been HELPFUL new info, compared to what he said about the car (explained the diagnostic codes they could do nothing about), especially since I PROVIDED the diagnostic codes & had already both been told what they meant & I researched them. What ELSE WASN'T passed to me from the mechanic?!