I have had several personal and business vehicles serviced by John and his crew over the last…read moreseveral years. Without a doubt, the very best group in the business. They are totally honest, fair, reasonable, and knowledgeable. I would recommend JP Auto before any factory or new car service center. They certainly care about your vehicle and treat each one as their own.

They don't stand by their work. I used these folks for a few years. Most recently, they did a…read morerear brake job for me. A week later I could hear something loose in one of the rear drums - rattling around. I took it back to their shop. When I came back, they said nothing was wrong and charged me $40. There was obviously something the mechanic missed the first time during installation. It was the same mechanic who checked it out when I came back. I'm guessing he said there was nothing wrong to cover his own butt, and quietly fixed his error. I should not have been charged.

I had a bad experience at the Huntington location. I took my car to the Teays Valley location and…read morethey were wonderful and fixed everything without charge! Ed and Alex were wonderful and made the Strickland Brothers oil change experience positive again for me. Thank you:)

Very friendly service and timely arrival they know what they're doing here and will take care of…read moreyou. A driver arrived within 10 minutes of a phone call for roadside assistance to change out the spare tire. Gave me an a pinch and got me on the road quickly anytime I'm in the area need help I will always call this company here forward!

Excellent customer service. They are fast, affordable, and employed by trustworthy people. Family…read moreowned and operated. They have my business for life.

We've bought 2 cars here. Bought a Nissan Armada this time. Could not be happier with the customer…read moreservice provided. We worked with Fred Hogan. Super nice guy and salesman.

Just picked up my new 2022 Outer Banks high package Bronco. I ordered it on Nov 26, 2021 so only 3…read moremonths wait -- when people are waiting well over a year for their Broncos. This is because I listened to Cody Slate. He walked me through what I wanted vs what options were taking the longer to order so I get the bronco I wanted in a timely manner. Once ordered he gave me constant updates and when it was delivery time he immediately started helping with the final details. I could not ask for a better salesman. He seems to be one of a kind in the car business. Highly recommend glockner and ask for Cody!

Jeff and Jamie are incredible people! Hopefully you get to work with them! Super honest and helped…read moreme get my next car. Customer for life!!! A+

I have purchased and leased Volvo's from this dealership. I have been very pleased with the three…read morethat I have gotten. The Volvo is a superior product wherever you purchase it, but it's really nice to have a dealership that helps with everything from making sure you get what you want, to helping you with the finance options available. My most recent Volvo is a lease with the Astorg ownership. The paperwork was fast and easy as always whether I purchased or leased. I did get a very good deal because when they have a "special" on their cars, they mean it at this location. I can't say enough about my salesman, John Brown, who was very informative and didn't treat me like I needed a lesson on car ownership because I'm a woman.

Won't take my vehicles anywhere else. Was using CB and H but realized it wasn't worth going there…read morewhen they couldn't fix a miss in my wife's SUV but J and J's was able to. Great work. Amazing mechanics. And a nice owner.

Very good customer service They made sure I did not leave…read morewithout a car And they made sure I got the car I liked

The last two cars we bought were from Charleston Mitsubishi and we couldn't have been happier with…read morethe process! We love our newest car, too!

I highly recommend. Honest, quick and will explain what went into the work. Great value based on…read moretire work, brake work, & automatic steps work.

My 86 yr. old mother went to get her tires rotated and to find a slow leak in one tire at Gate City…read morebecause she previously purchased 4 tires there. She waited inside. A little later he told her he couldn't find a leak but he rotated them. She left & her car notified her that a tire had low pressure. She went to another tire shop, they found a small nail but that tire was still on the same side & location before stopping at Gate City. He did NOT even rotate those tires. He lied to that precious 86 yr. old lady. What a pathetic, low life!! My brother, a regular customer, spoke to the owner twice about what his mechanic did not do, yet lied to her. He could at least offer to pay my mom back what she had to pay another tire shop to rotate her tires & fix the small leak But he didn't. "fool me once, shame on you; fool me twice, shame on me".