When I had came originally I was treated great and it was economical for me…read more Then I had an issue with something with visits that will cost exactly the same every time I visited because I thought the item was fixed but it wasn't fixed and I had to keep taking it in to have them look at it. I would get charged something each and every time whether the same item was fixed or not just to look at the car. My relative ended up fixing that different problem before this AC problem. The problem is currently not happening and hasn't been happening since then I had my air conditioner replaced at this place. So the great price on air conditioning that I paid was supposed to be for the whole system. And now the freon has completely emptied out because of leaks that they want to charge me to fix when that should have been done when I had the air conditioning replaced. That was a previous to this already hot season back in the summer of 2024 when it was going to almost be fall when I wouldn't notice any leaks because I wouldn't be using my air conditioner much at that time. But this season when I needed it on our first hot day I turned my air conditioner on and needed to go 20 minutes across town to get somewhere in my car was not so I contacted them and took it in as soon as I could and all they did was empty out the freon for an hour and a half and put put it back in as I was sitting in my car in front of the bay thinking it wouldn't take very long. The whole time no one was staying right by my car working on it with me sitting there. And then they charge me for labor or whatever. I was told that there might be a leak or it's because the air conditioner hasn't been turned on..... I was pissed when I had to pay for empty Anna out Freon and putting it back in but apparently there's some sort of leak. And I was told that I could leave it there so they could look at it and I was like, NO. This is something that should have already been finished when I originally had the new Air conditioning installed. So that was a couple months ago and here I am again because a couple of days ago it was not cooling the car when I left from work. I went shopping and left the car on to see if it would cool as I was in the store for about 15 minutes. I came out and it was cooling the car. So I thought that maybe it was just going to take a while for a sensor to kick in and cool my car. However a week later today I left it running to see when the air conditioner would cool the car just today. It was still putting out hot air. So here I am having to think about going to another shop because they want to not stand behind there air conditioning repair. They would want to charge me because they didn't care about looking at the tubes that have a leak when I originally had them replace the air conditioner 8 to 10 months ago. So after much experience with the shop I decided that they didn't care about the whole system of air conditioning when they did the repair. It was a great deal but now they want more money to find the leaks and repair which does not come out to a great deal anymore. I would say the same thing about any other mechanic that would do this. And if it this would happen at any other repair shop, there would be the same complaint. I don't appreciate people trying to get money out of me when they were supposed to take care of making sure the air conditioner works efficiently and there's no leaks when I originally get the air conditioning replaced!

Found a nail in my tire right after work so I drove over to zuniga's automotive and tire shop. They…read morewere very assertive and great customer service. Very informational! And very quick!!! THANK YOU!

Service Done, But Check Your Reminder Sticker - Misleading Interval for Synthetic Oil!…read more Review: Came into this Take 5 location today (April 22, 2025) for an oil change on my 2019 Dodge Journey. I had to move bays 3 times, staff inconsistent. The basic service seems to have been completed, and they used the DuraMAX Full Synthetic 5W-20 oil I opted for. Staff performed their usual checks and noted a few other items needing attention while laughing to himself. They also applied my coupon correctly, which was appreciated. However, my main issue is with the oil change reminder sticker they put on my windshield. My mileage was 81,817, and the sticker says to come back at 84,817 miles or by July 21st. That's only 3,000 miles or 3 months! This is really misleading for the Full Synthetic oil I paid a premium for. Everyone knows (and the oil manufacturers advertise) that full synthetic oil is designed to last much longer - typically 5,000, 7,500, or even up to 10,000 miles, especially on a newer vehicle like mine following manufacturer guidelines. Giving a 3,000-mile reminder for synthetic feels like either an outdated practice or a way to get customers back in the door way too soon, costing us unnecessary money. I've even seen that Take 5 recommends longer intervals (5k-7k) for diesel changes, so why such a short one for premium synthetic gas oil? While the oil change itself might be fine, this sticker practice feels off. Be sure to check your sticker and know your own vehicle's recommendations if you get synthetic oil here - don't just rely on their potentially very conservative reminder. Makes me question if I'll return.

Friendly staff! They give you a water upon arrival. They…read morework fast. Every once in awhile, they get backed up, but they do good work. One of their staff recommended mobile1 oil. It really did make a difference. It lasts much longer, so I don't have to come in as often. They always offer coupons as well! I'd say it's pretty good value. It's quick, easy, and I do find the oil change lasts.

I would give D&M 10 stars if I could. I have had some strange car situations like shrapnel…read morepuncturing my gas tank). Always dependable and considerate.

I can not say enough nice things about these guys. For their professionalism and honesty. From…read morejohnny who greated us as we came in to aaron who i spoke with regarding my engine light coming on. He was able to diagnose my car and gave me piece of mind to drive safely. I was referred to them by a friend, who i am grateful too. I highly recommend D&M. And will continue to use them in the future.

Although I did not go through with the repairs, the mechanics gave a detailed look at everything…read morethat was needed and quoted reasonable prices (50 percent off brake pads). It gave us enough to consider whether to keep the old car or look for a new one. They were prompt and detailed and polite. Thanks!

They take great care of my SUV. The guys that work there are so nice and keep me informed on my…read morerepairs. Great prices and quality work.

Been here twice so far, employees are friendly and work quickly, it is an open shop, so if it's hot…read moreoutside, it's hot inside. They do their best to keep you comfortable, with a water cool fan. I'm used to the heat and humidity, so it doesn't bother me as much. The bathrooms are decent, the location is good, there is auto parts store, and a couple of restaurants near by. I've only gotten an oil change, but they do offer other services, like inspections, air filters, etc. Place is pretty organized and clean.

When you need an oil change, fuel injection clean out, annual inspection, rear differential or…read morealmost ANY other maintenance need for your vehicle, I HIGHLY recommend this place! They are fast, efficient, and a fraction of the dealership price! I won't go anywhere else, unless it's something they can't do.

very professional staff. Work was completed in a short period of time. Was able to have my light…read moreissue replaced with out any problems unlike other garage locations. I would recommend this business to other car owners.

took car in for an oil light that comes on and off after the oil change they did. was told I…read morewould get a call when they figured out what was wrong. never heard from them and they never returned my calls and now the are closed for the weekend. Disappointed by lack of effort or follow up on this business so be forearmed if you choose to use them.

In my opinion ,Victory Lane Automotive is the best shop in the Universal City area. After a really…read morebad experience with a another local shop I took my pickup to them and after a couple of hrs they called me and told me exactly what the problem was and exactly what it would cost to repair the truck. After I picked up I could tell that they went well beyond what they charged me for and everything worked great! They have my business from now on. Gary Boggs

I hate to leave bad reviews but the friendly faces and so sorry other shops have treated you wrong…read moresong and dance that was followed up with the highway robbery pricing just blew me away. I was in shock, and I think people need to beware and do your research before taking your car somewhere. I'm new to Texas and have been looking for my go to mechanic and this place is not it. I took my 2008 Nissan to Victory Lane Automotive on June 19th for a diagnostic. After a previous experience at another shop that left me doubtful about their recommendations, I sought a second opinion. Unfortunately, I will not be returning to Victory Lane Automotive. The first issue was the diagnostic fee. They advertise it as $85, but my final bill was $95.69 due to undisclosed shop supply charges. Transparency matters, and it's frustrating to find out about these additional costs only when paying. Just be honest and tell me upfront that the diagnostic will cost $96 rather than sneak in extra costs when the service has been completed and I have no choice but to pay at that point. During the diagnostic, they confirmed several of my concerns but also identified numerous other issues. Initially, they quoted me around $2,600 ober the phone for the repairs, but when I reviewed the invoice I noticed one of the things we talked about was missing. So i emailed asking why the additional job wasn't one the estimate. The following Monday, I discovered an additional $3,500 had been added without explanation. How does a quote go from $2,600 to nearly $6,000? So I called hoping there had been a typo and that worst case scenario the $3,500 was the new out the door price. But nope it was in addition too. Additionally, for rear shocks and struts, I received the quote of $3,500 from Victory Lane Automotive for parts and labor, while the original shop quoted me just $783 for the same service. And I received another quite for $655 from another shop with good reviews. Victory Lane Automotive justified their high prices by offering a lifetime warranty and said the parts were factory parts but could lower the price with the option for aftermarket parts. However, considering the age of my vehicle, a lifetime warranty holds little value. Even with a potential discount for aftermarketparts, the labor charges were still exorbitant--$2,500 is outrageous for labor alone. To put it in perspective, I've never encountered such high prices, even in California. Even my Ford dealership back home didn't charge as much. While I understand that costs have risen and businesses need to set their prices, the difference--up to five times the cost of other shops--is unacceptable and in my opinion should be criminal. This behavior, which I can only describe as price gouging, is disheartening, especially given the current economic climate where many people are struggling to make ends meet. As an independent shop, I recognize they can set their own rates, but this level of exploitation is concerning. This is more than a little inflation, its price gouging and taking advantage of people in a time of need at its finest. If this is what they charge to work on an old 2008 Nissan I can only imagine what they'd charge to work on a newer, electric or foreign car. I mean even the new battery they recommended was going to cost $375 with $65 of that being the labor charges for the 10 minutes it takes to put one in. In summary, I do not recommend Victory Lane Automotive. While the shop is clean and the staff friendly, the excessively high prices overshadow any positive aspects of my visit. Shop around for sure.