The billing in ORM is a joke. You never know how much you spend on each everything. You deposited money when they asked and bang, all gone including 3 blood estrogen tests, 3 ultrasounds and one ER operation. No one told you anything until you go and ask, then they told you that is a bundle for one retrieval cycle no matter what. I know spring creek has some money issue too, but this is really stressful if you do not have huge budge in hands. Dr. Kenard and her nurses are nice, but IVF is a thing you need to search a lot, do not rely on your treatment team. They do not provide too much info because you only talk to the nurses but doctor for your whole cycle. read more

Don't waste your time at ORM, go to Dr Jain at RGI (reproductive gynecology and infertility). We spent years at ORM and went through 8 IUIs, 2 rounds of IVF, 4 embryo transfers, and 2 miscarriages before switching. Dr Schmidt at ORM is truly such a wonderful man and we enjoyed everyone at ORM personally, but they just could not successfully help us have a baby. Our daughter is now 6 weeks old resulting from IVF and embryo transfer with Dr Jain at RGI. read more

I saw Dr. Laura Londra in 2022. My husband and I struggled for 7 years to get pregnant. I sat in her office and told her that no one can figure out what's wrong with me and that I've been deemed infertile. She said to me there is no such thing as infertile and we are going to get you pregnant. We did an HSG and a lot of blood work. Placed on letrozole to help me ovulate, they wanted to do in office IUI but I opted to do at home IUI. After two round of letrozole I got pregnant! My daughter is now 4 months, thank you so much to Dr Londra not giving up on me and giving us so much hope! read more

Ohio Reproductive Medicine - Makenzie and Penny - Obstetricians & Gynecologists Near Me - Columbus, Ohio

Infertility is a hard experience to go through. It's helpful to have providers that make the experience easier, not worse. Unfortunately, Ohio Reproductive Medicine was the latter for me. I saw Dr. Londra after loss and struggles with infertility. She did not ask a lot of pertinent questions or even test for low ovarian reserve. My assessment was completed in office and was very brief. She basically had me on a one sized fits all treatment regimen due to my age. When nothing was working, I started doing my own research and realized I had symptoms of endometriosis and fibroids. This was after almost a year of unsuccessful treatment with Dr Londra and thousands of dollars spent. She was hesitant to agree to the referral for the surgery and insisted that my issues were due to my age alone. I'm grateful that she eventually agreed to send the referral and my OBGYN was able to remove the fibroids and endometriosis that were present but I no longer felt confident or comfortable in her as a provider. The billing at Ohio Reproductive is also inconsistent and the front desk staff can be very argumentative when questioned about it. Thankful that I was able to get on the right path eventually with another practice! Originally I had picked Ohio Reproductive Medicine over Reproductive Gynecology and Infertility due to price but considering my experience with Ohio Reproductive Medicine was a waste of time, money, and energy, I thought it might be helpful to share. read more

I'm giving this office a 1 star due to their lack of communication and empathy. The nursing staff is great but the front end receptionists are not helpful and never call you back. Billing department is very rude and unhelpful. This was not the worst office experience I've had but definitely nowhere near the best.. very disappointing that this place claims to help people who are going through a difficult journey but yet they can't even call a patient back when they have questions or concerns about their treatment plan. Overall it was just a terrible experience and I hope people take their business elsewhere.Infertility is a hard experience and everyone is different but it really felt like our needs and concerns were overlooked. read more

We left this clinic after having a horrible experience like many others. The front desk staff is rude and argumentative, our nurse was snobby and always treated us like cattle, and the final straw was when midway through treatment our doctor left the practice and we got a short dry letter about it. No call no kindness. Our new physician, Dr. Londra, was alright but we didn't have the same feeling of caring and kindness we had with Dr. Williams. I made sure we reconciled our bills and that everything was paid in full when we left because they can be sharks about payment. Now, MORE THAN A YEAR SINCE WE HAVE BEEN SEEN I have a 35 point drop in my credit score because without any call or letters or anything from their office hey have reported us for a non payment of a $71 bill. I am furious!! We are in the middle of the home buying process and have now been disqualified due to this. I paid the creditor so this will just go away but I have no idea what this charge is for because you CAN NEVER GET A LIVE PERSON on the phone! Now it will take up to 60 days for this to fall of my report. Not only were they rude, unhelpful and insensitive they have now also ruined our home purchase. I am utterly disgusted. read more

Do yourself a favor and go to a different clinic. Go to Reproductive Gynecology & Infertility or even drive to Cleveland Clinic. DO NOT GO TO OHIO REPRODUCTIVE MEDICINE unless you want to be trapped in a billing nightmare with them. For one, their website is outdated and doesn't provide a reliable way to check and see how much you've paid. I was constantly paying and expecting them to charge me the correct amounts. Instead, the costs for the SAME procedure varies because they bill it in different ways. This makes it impossible to budget for treatment and it leaves you susceptible to being overcharged or double charged. When you ask for a receipt at the counter, they print out a little piece of paper that doesn't tell you anything except the last four of your credit card and the amount you just paid. That is not a real receipt!!!! They eventually send you an invoice marked paid IF you call and ask for it. If you don't call, you get nothing. Not only that, but when everything was finally all paid for and done with after three FAILED procedures in the summer, they sent me a NEW bill in January for something that was already paid for. No phone call, no note, nothing. Just a bill that made no sense to me. I had to call (which the billing department NEVER actually answers the phone, so you have to leave a voicemail and wait for them to call you back sometime the next day -- when you're no longer in front of your bills and don't have your account/receipts handy, of course.) For tax purposes at the end of the year, I had asked for and received all of my invoices and a ledger showing everything I had ever paid, so I actually had the receipt showing the bill was paid by the insurance company (they only charged the insurance company 30% and ate the rest). According to the billing department, a few months later, the insurance company asked for the money back saying it was an error on their part. Outrageous, but not ORM's fault. But why didn't they communicate with me instead of just sending me a bill out of nowhere? And why can't I pay the EXACT SAME price the insurance company paid? When I called and asked about it (and left a message), they sent me a threatening letter saying I had 10 days to pay or the bill would be sent to collections. Absolutely unreal. When I finally got on the phone with the billing department, the manager acted shocked that I wasn't happy and cheery about this whole thing. It's stressful enough to deal with infertility, ORM just makes it all much, much, worse. read more

Don't waste your time with them. After 15 months of unsuccessful rounds of Letrozole and clomid and 2 chemical pregnancies I don't believe this place anymore can help us. We are still named unexplained infertility after many tests as well. They have made more mistakes then I can count one being sending me someone else's bill in the mail. After telling us we don't need IVF (We already have 2 children but really want more) now they want us to do IVF and after rescheduling their success rates it's definitely time to go with another clinic. We went to a second option and the Dr told us we have been wasting our time for the last 15 months on Letrozole and clomid when it's been more damaging then good given I ovulate on my own. read more

I had to laugh at another reviewer saying the doctors in this practice have a bedside manner like Josef Mengele. Haha!! Yes! The sad thing is, it's true. The Dr. I saw hurt me and I told her I was in pain down there from taking Clomid and she said she'd just have to do it when I was under anesthesia. Wait! What?! A) I would never allow this Dr. to touch me again, let alone while under anesthesia, and B) I asked her just to use lubricant and a smaller speculum and she was able to do the ultrasound with no issue. Crazy. I switched to her from another Dr. at this practice and his nurse who were both "Nightmare on Elm Street." I can't even repeat what they said here. Anyway, they just all seem like such desperately unhappy people, it's sad. They were blatantly sexist, too, which is so bizarre given their chosen profession. It's so unhealthy for any woman to go to this practice. Stay away! Try Dr. Jain in Westerville. Their fertility success numbers are much better and their office staff and scheduling were so much more professional. I never wound up going to Dr. Jain because we decided not to pursue fertility but my gynecologist strongly recommended him and I respect her opinion. I'm sending healing energy to the doctors and nurses at this practice so that they might find happiness and inner-peace. Life is too short to be unhappy at your job and to take out your anger and resentment on women who are trying to get pregnant. Peace. read more

I had to laugh at another reviewer saying the doctors in this practice have a bedside manner like Josef Mengele. Haha!! Yes! The sad thing is, it's true. The Dr. I saw hurt me and I told her I was in pain down there from taking Clomid and she said she'd just have to do it when I was under anesthesia. Wait! What?! A) I would never allow this Dr. to touch me again, let alone while under anesthesia, and B) I asked her just to use lubricant and a smaller speculum and she was able to do the ultrasound with no issue. Crazy. I switched to her from another Dr. at this practice and his nurse who were both "Nightmare on Elm Street." I can't even repeat what they said here. Anyway, they just all seem like such desperately unhappy people, it's sad. They were blatantly sexist, too, which is so bizarre given their chosen profession. It's so unhealthy for any woman to go to this practice. Stay away! Try Dr. Jain in Westerville. Their fertility success numbers are much better and their office staff and scheduling were so much more professional. I never wound up going to Dr. Jain because we decided not to pursue fertility but my gynecologist strongly recommended him and I respect her opinion. I'm sending healing energy to the doctors and nurses at this practice so that they might find happiness and inner-peace. Life is too short to be unhappy at your job and to take out your anger and resentment on women who are trying to get pregnant. Peace. read more

I could write a book related to the lack of concern, empathy, information, understanding, etc . regarding the professionalism of some of the staff. Prepare to be shuffled around from physician to physician during the final transfer process. Expect to not consult with different physician until the day of the procedure. Expect to be billed for things which could have been avoided if you were actually treated like a patient instead of a number. This place does not care about its patients at all. You will experience unnecessary stress which to me is more valuable than money. I would not recommend this place to anyone I cared for honestly. read more

We saw Dr. Londra for 2 rounds of IUI and were going to start IVF however due to the lack of empathy and poor communication we decided to switch clinics. To start, Dr. Londra gave us our first protocol and I had started meds. We met with her to review blood work and she forgot she started us on IUI protocol and told us to start with timed intercourse. She didn't even remember she sent us meds for the IUI protocol. There were several other times things like this happened. She sent me progesterone to start after the IUI and forgot about that. Told me "I guess if I sent it to you then start it tomorrow" and then her nurse told me a different time to start it. Nobody informed me to take opk test and then nearly lectured me for not taking them. The list goes on and on. She is a smart lady just not compassionate and very scatter brained and poor communication! read more

Ohhh it has been a long ride with Ohio Reproductive. Where do I begin? I'm going to start with our miserable patient experience, then discuss the blatant disregard for financial matters, and the apparent incompetence of their staff. We received care in December 2021 and January 2022 with Ohio Reproductive Medicine. Dr. Kennard was our primary physician. We met with her via telehealth and explained our concerns regarding fertility. Instead of making us feel as though she cared, she spent the first 13 minutes of our appointment telling us that we were "grandma killers" because we were not yet vaccinated for COVID. She eventually stopped when my husband asked her if she was billing us for this lecture. Our initial appointment ended with recommendations for medication and standard fertility treatment procedures. We began following protocol from a distance, due to COVID. Eventually, I became pregnant. My husband and I were overjoyed! This is what we came here for. We thought that ORM would share our sentiment. We immediately scheduled an ultrasound with them. We got in contact with my regular OB, who was worried about the pregnancy due to low progesterone. We feared the worst, but were looking forward to at least seeing a picture of our baby if anything. We had our appointment for the ultrasound with Dr. Kennard in January 2022. When we entered the office, my husband was immediately kicked out. "No family members allowed!" they said. I tried to explain that this might be the only time my husband and I could see our baby, and I wanted to experience my first ultrasound and pregnancy with my husband by my side. The front desk staff refused. We decided it was fine, COVID was a difficult time for everyone. When I got to the ultrasound room, I was crying a bit. Dr Kennard entered the room. She took one look at me and told me to "suck it up" and that it was not a big deal. She looked at the fetus and said that it doesn't look like it's developing correctly. I wasn't surprised, but still somewhat heartbroken by the news. I asked her for a printout picture. She responded with "Why? Nothing is there anyway, I just said that." I was stunned. How could anyone say such a thing? I didn't know what to say, and was still crying, so I just said I wanted one anyway. I got out of the clinic as soon as possible. We received our bill after a month or so, and found it to be higher than expected. We promptly called and asked them if they billed my primary and secondary insurance correctly. They said they did not enter primary insurance info initially, and that they would re-run the claim. They sent us another bill a little while later, and we paid the amount thinking that they had completed it correctly. How were we to know that they still hadn't entered the insurance information correctly? Then, we received a bill for the second date of service. Only the secondary insurance information was indicated. Immediately, we began to doubt that they ran our insurance correctly the first time, and we contacted insurance to verify. Our primary insurance verified that they never received the claim, our services were, in fact, covered, and the clinic owed us a refund. A representative from my primary insurance called Ohio Reproductive, and told them they should process a refund for the payment we made, and they will cover the costs. Ohio Reproductive refused to cooperate, denied the request, and went silent. We did not hear from them for months afterwards, and we assumed this bill was taken care of. But NOPE. They sent it to collections after four months. They refused to answer any of our calls or messages since. My entire experience with this clinic has been a nightmare. Please, look for another provider if you are even remotely considering this place. At the very least, please know what Dr. Kennard is really like. I don't want any couple to go through the same thing we did. The fertility journey is difficult enough, and it doesn't need to be complicated by blatant unprofessionalism, poor bedside manner, and incompetent staff. read more

Dr. Williams and nurses Nancy and Makenzie were with us for years as we went through the ups and downs of a very difficult process. Their understanding of the science but also the emotional side of ttc was very comforting and much appreciated. Nancy in particular was wonderful. We did get to experience some of the other doctors in the practice and Dr. Williams is by far our favorite, but Dr. Londra was great, too. We appreciate everything they did for us. They only get 4 stars because the lab they work with leaves a lot to be desired. read more

Please save your time and money trust me . It is all about money , their bedside manner sucks big time, so money centered, I have never seen anything like this , don't even know what else to say about this clinic. read more

After experiencing multiple miscarriages, my OB and I decided it was time to see a RE to try and help figure out what was going on. While I really liked Dr. Schmidt, his nurses and the entire ORM office are terrible. Lacking compassion, not allowing me to speak to Dr. Schmidt and/or give him a message. I was hoping to be in the care of Dr. Schmidt, not his ego heavy nurses who felt they could treat my situation. Every patient deserves to be treated as an individual. This place is a cattle farm. I never did get pregnant while in their "care". Also, the billing department is RIDICULOUS. Not knowledgeable and not helpful. I do not recommend Ohio Reproductive Medicine. read more

It's all about money. They don't take notes from one appointment to the next. They tripled my meds in between ultrasounds because they didn't take notes and I had ovulated in between them which is why nothing showed. They are morons and don't talk to you about timing and what is best. They just guess and shove more meds in your face if it's not working. Take your business elsewhere! I drove to Lima, OH and got pregnant on the first try from a real OB's office. 2 stars because I was fortunate to get pregnant and have 1 beautiful child through too many attempts. read more

If you want a one size fits all infertility treatment, then this office is the place for you. I saw Dr. Schmidt at Ohio reproductive medicine. He and the staff seem pleasant enough, but are in no way interested in your thoughts on how your body works. They do not have interest in finding out what is wrong with YOU. To them, you are just like every woman in America. I struggled to get pregnant again for the second time. I went to him for help. He put me on Clomid. It seems I had a reaction to it on my 3rd month taking it. He told me to stop using it. I took a break, used fertility blend and got pregnant on my own. I got progesterone from my OB and was able to carry my son to term. I am 43 and have been trying for 20 months to get pregnant again. I stupidly went back to Dr Schmidt again. I will forever regret that decision. I was on another oral drug and then took Follistim. I was told I had low ovarian reserve. I believe it was from the drugs pumping out all my eggs due to the drugs. The follistim didn't work and I wasn't pumping out enough eggs for their liking. My lifetime insurance benefits for the drugs had run out and I told them I couldn't afford them out of pocket. Instead of referring me to some other form of treatment, both and his associates started to encourage me to give up. That there was no hope. I am convinced that because of money, the lack of eggs to do I V R, and my refusal to use donor eggs as the cause for their crushing my hopes of having another child. I have since talked to a renowned infertility center in New York. They told me they are seeing a troubling trend with fertility centers treating every woman the same. They only like patients with a high probability of getting pregnant to boost their stats. I am pursuing natural remedies for getting my cycle in balance now. After the follistim my periods became shorter and I stopped ovulating. I have ALWAYS ovulated until I took the follistim. They want to give up on me because of my age. How sad and small minded. Be wary when you go to Ohio reproductive medicine. read more

This organization is the flakiest group of health professionals that I've ever dealt with. They have a bedside manner that makes Joseph Mengele look like Dr Quinn Medicine Woman. We were told that this was the best group in CBus; I hope it's not true. I left an identical review for the affiliated lab next door, which is technically a different company but just as flaky. Plus, there is an interior door between the two organizations with a push-button lock. read more

My daughter was a result of this wonderful clinic. She is an amazing little girl who is more than I could have ever dreamed. I can only hope the other two embryos I donated to the clinic found a home and are as amazing as my daughter. read more

Dr. Steve Williams is an excellent physician. I cannot say enough what his care has meant to me. He is one of those physicians who after many years of practice approaches what he does with such enthusiasm and optimism. He is thoughtful, empathetic, patient, very funny, a wealth of information. I love how he is always providing me with up to date research information on infertility. I work in health care so I was always very comforted when he could explain things with research statistics. If I had a concern he would bring me in which was always reassuring. Marci at the front desk, the IVF nurses (especially Holly) were all wonderful. Sometimes I did see other physicians at this clinic and Drs. Londra and Rossi were very approachable and knowledgeable and kind. His former nurse Mackenzie was equally impressive with her knowledge depth. She could easily answer most of my questions and also was very well-read with recent studies. Towards the end there was new nursing staff who were not as well-read and gave me fluffy nurse answers & breeze over my tougher questions. I felt very blown off as they would not bother to get the answer from the doctor unless I pressed harder or seemed upset. This made me very untrusting of the nursing staff and increased my anxiety and frustration, which is sad because Mackenzie always made me feel very comfortable. Overall, I would highly recommend Dr. Williams and Ohio Reproductive Medicine. I trust them with my care and would return in the future . I have recommended several friends who are also very impressed and happy with their care. read more

I was diagnosed my fibroids 3 years back, was asked to go for surgery. The fibroids were getting bigger everyday, I scared so much so went to see few doctors for second options. Once I met with Dr. Elizabeth Kennard, I was fully convinced talking with her and seeing her confidence then made the decision. Dr. did a great job removing the fibroids which took less than a hour (was little easier to remove - connected on the surface area). Her nurse, Lisa also did a good job sharing info by email whenever was requested. She did a good care of me. The surgery was done at the Ohio State Univ, all the nurses there also did a great care of me. I am grateful to Doctor and all the nurses. - Sumi read more

I saw Dr Williams in early 2014 after a miscarriage and prognosis with my OB and GP of low progesterone that was causing some other issues for me. Dr Williams seemed to come highly recommended so I expected they would be a high end practice that followed good procedural practices... they don't. No matter your condition, expect them to throw some unmonitored clomid at you just like a regular OB would. They do not mind wasting your precious time and cycles by delaying true testing and delaying actual diagnosis, and they prefer to treat everyone the same rather than based on your personal history. Just wait till they ask you to leave your chart # on every voicemail instead of your name... because you're just a number. And get used to talking to their voicemail. Or a sweet but condescending nurse at best. During my initial visit with Dr Williams I showed him my 6 months + of fertility charting and my previous infertility panel of blood tests done by my OB. Williams was very nice but seemed to not really care at all about anything I had gathered. I knew from my own research that I had extremely low progesterone, which is usually overcome easily with clomid. He said he was pretty sure that I was fine and would get pregnant on my own without his help...? I told him that I was pretty sure that you can't get pregnant with a progesterone level as low as mine. He said he would do a cycle day 21 test to check my progesterone just to appease me. Low and behold, rock bottom number. (Thank you for wasting a cycle). So via nurse voicemail exchanges I was given a script for clomid. I made it clearly during my initial visit that I was only in Dr Williams office because clomid was probably needed and I would ONLY take clomid if being monitored. So when the nurse got me the script I reminded her that I would only take it if monitored, but as it was in voicemail she didn't confirm. But since Williams seemed fine with that statement during the visit I thought it was fine. I started the clomid and called for the monitoring appointment since I hadn't heard from the office yet to schedule... to which the nurse said to me something like "haha, no no silly, we never monitor clomid". PANIC. Seriously, just google unmonitored clomid. It's the first sign of a crappy reproductive endocrinologist, and you'll get story after story of women who went through terrible issues, some with multiple pregnancies, some who overstimulated their ovaries and had damage or ended up in the hosptial. Not good. And all of which can be prevented with monitoring. Not to mention that you are a reproductive doctor and monitoring is the ONLY way to know if someone ovulates at all, as well as many other important insight into her cause for infertility. I called and called and called begging them to monitor like I thought they would and kept getting "NO" back. I was so upset but I had already started the clomid, so reluctantly my husband and I decided I should take the last pill. You can't take unlimited cycles of clomid like they want you to believe so I didn't want to waste one. So then the nurse sends me a script to get my progesterone tested at day 21 of my cycle. I tried to call back and reschedule this because I ovulated later in my cycle and day 21 would not be accurate numbers. But she insisted again that I didn't know what i was talking about.. "no no, this is always how we do it. Everyone gets tested on day 21". Since this incident I have heard multiple stories of people having issues with OhioRepro being incredibly careless. A friend of mine with PCOS has had no testing, no one asked for her incredibly extensive records for past lining issues and PCOS, just threw some unmonitored clomid at her too. (Which I believe is even more dangerous for people with PCOS because of overstimulation risk). She was told that she would have 3 unmonitored clomid cycles and then they would give her a trigger (god only knows if they measure that)... now they have pushed her into her 4th cycle of clomid for no reason and even told her sometimes they "just need more time to tell for sure, and clomid can go up to a year". Her cycle day 21 progesterone is fine so there is no reason for this. Another friend of mine was on clomid for 6 cycles... why? That friend went immediately to IVF after and got pregnant. I would not trust this practice at all. I'm positive they have made thousands of babies successfully, but how many people walked away without babies because of bad decisions and wasted time. And how many believed it was just bad luck. I gave 2 stars instead of 1 because Dr Williams was incredibly nice during the one time I saw him. And I had heard stories about other docs there who were rude and a women who was especially rude and mean. She physically hurt 2 different people I know during routine things actually belittling one friend for yelping in pain during a procedure that other docs can do without pain. She was just rough. read more

I was looking to have a baby for six years , until I meet Dr Laura Londra , she is amazing Doctor , her professionalism and dedication was unbelievable , she recommend IVF ,and right now I am pregnant of twins my gratitude to Dr Londra is for ever , I did another's treatment with other doctors before , but I don't have any good results , the special thing about Dr Londra is her personal attention every appointment , make you feel as patient confident and secure , and she always meet your expectations . read more

This was a terrible and horrible experience. The doctors here don't seem to know what they are doing. They totally botched my wife's egg retrieval. The only thing they said we could do is start completely over. And of course now that we have no money left they want nothing to do with us. I really want to sue them but my wife wants to put the whole experience behind us. So I thought it best to warn as many people as possible away from this place. This place was an absolute nightmare. read more

Dr. Schmidt and his staff were fantastic. He helped me conceive me first child with ease and I am currently seeing him to get pregnant with my second child. I wish Dr. Schmidt could be my doctor for everything! I typically don't have great luck with doctors but he is by far the most sincere and caring Doctor I have ever had! I have read the reviews to this place and quite frankly am shocked by what I have read. I was never once made to feel like I wasn't an important part of the process and I was always given more than enough information on my treatment plan and why it would be best for me. Clomid was never shoved down my throat as an option and I felt very comfortable with the level of confidence each person had in my treatment. Bottom line, the staff is fantastic and Dr. Schmidt is AMAZING! read more

Dr. Schmidt was fantastic. He made us feel really comfortable and helped us through the whole injection and IUI process. We welcomed beautiful twin girls with his guidance. read more

We have seen dr. Schmidt. At our first consultation, he appeared to be one of the nicest and humble people you want to meet. He walked us through the process and answered our questions. With that said, the staff is atrocious. The doctor's bedside manners are necessary but not sufficient, especially when you get to see him almost never. They do rotate the doctors, and you'll see whomever is on that day. You will likely see the staff only, when you go in. The issues that made us switch offices were all due to his nurses. Starting from the billing, to the IVF nurses. They have made so many mistakes, and never once acknowledge it, instead they'll use appellatives such "honey" and such, to try to cover their messing up. They think if they talk that way, you'll become friends with them. If you choose them, be prepared to be on top of it all: reminding them to order your injections, reminding them to send blood work orders (4 out of 5 orders "miraculously" were never faxed), reminding them that you have a lab coming up and that you need your estrogen levels checked. No joke, and no exaggeration. Soon as they get your money, you are at their mercy, while they sit in their offices gossiping and facebooking or instagraming over coffee. If they feel like contacting you, they will - if not they won't. I sent two different messages in two different days in regards to their mindlessness which could have made me miss a whole cycle. Yes! A whole cycle - that means medicine (in the thousands of dollars) and work planning, emotional rollercoaster and all goes up in the wind. Why? Because of their lack of professionalism, competence and care. There is no investment and/or pride in the job they do. It seems like the place is inundated with job fatigue - everyone does whatever out of inertia - not much brain or thought into it - they have been on that job for too long, or it is just the wrong job for them. That is too bad, because they should not be in this professional setting. I have seen some good reviews here. I am not sure who writes those and how accurate they are. Believe me, I have nothing to gain or loose to take the time to write all this. I am trying to save you a huge headache, or at least to arm you and prepare you with some knowledge that you might use when dealing with them. We were paying out of pocket for almost everything and it hurts to see how mistreatment and "forgetfulness" comes into play once they took the money. I am happy that we have changed offices, and I wish good luck to whomever wants to give them a try. I will always advise everyone against it. It was a torture. read more

I would give zero stars if I could. Dr. Williams is a complete tool. He never listened to a word I said and would completely dismiss you all the time. Refused to do any procedure unless I went to OSU to be seen specifically by his friend to give me the okay to continue with him. What the hell does that even mean?!! He misdiagnosed me with low progesterone and said I don't ovulate when I definitely do. And most important, HE TOLD ME I HAD 1 OVARY WHEN I HAVE TWO!!!! My left ovary is connected and my right is not. He assured me I didn't have my right ovary even after me complaining that I had ovulation pains. Refused to do an ultrasound to make positive I only had one. Dr. Williams had that damned wand up my cooter and couldn't manage to find the other ovary! My new doctor found my right ovary in a matter of seconds. He was ovarly (get it?) cocky and made comments like "I can get a rock pregnant". Sure as hell not bud, because you couldn't even find an ovary that was practically staring you in the face. It's not like it's a damn g-spot! But he was sure as hell to not listen, walk out of appointments while I was talking and told me we'll discuss it later, and overcharge me for procedures after I already paid. I award him no points and may God have mercy on his soul. Save your dignity and go somewhere else, seriously!!! read more

Dr Londra is awesome. My wife and I were excited about starting a family and Dr. Londra welcomed us with open arms. She made the IUI process as stress free as possible and was supportive both at our appointments and if we called with any questions in between. She shared information about herself and made us feel more like a friend than a client. We were successful on our second attempt with Dr. Londra which amounts to really great results. The office staff are all so kind and genuinely interested in the success and the well-being of the clients there. Since establishing our pregnancy- Dr Londra even called to check in on us and share in our excitement of our baby due in May! We will definitely keep in touch with her and the practice, we will absolutely being going back to see her when we are ready for our second child. Thank you Dr. Londra- hands down- five stars. read more

Dr. Londra is amazing! I spent years trying to get pregnant and got no where with my OBGYN until they finally referred me to Ohio Reproductive Medicine. While I am sure all of the doctors at this office are great, I am beyond grateful that I had Dr. Londra and her nurses. They all had great bedside manners and it was obvious that they really cared about my health and desire to get pregnant. I am pleased to say we welcomed a beautiful and healthy baby boy last month. I am forever grateful! read more

Dr Williams was fantastic. My wife and I are so happy with our little baby boy! Thank you to Dr Williams and the entire staff!!!!